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Microsoft 365 Reviews & Product Details

Microsoft 365 Overview

What is Microsoft 365?

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Microsoft 365 Details
Product Website
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Product Description

Office Productivity Suite Includes Word, Excel, and PowerPoint


Seller Details
Seller
Microsoft
Company Website
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,033,850 Twitter followers
LinkedIn® Page
www.linkedin.com
239,199 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


JL
Overview Provided by:

Recent Microsoft 365 Reviews

VP
Victor P.Enterprise (> 1000 emp.)
5.0 out of 5
"Multitasking with Microsoft"
the integration of various applications into a single hub
OA
Olu A.Enterprise (> 1000 emp.)
5.0 out of 5
"Outlook and Microsoft365 integration"
Unified interface. Outlook intergrates smoothly with M365 apps, it's easy to collaborate on teams, sharepoint, OneDrive, powerBi, automate and ma...
LK
Leila K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Office 365 for the win"
Microsoft 365 has been a game-changer for my small business, DrinkHealtea.com . I love how seamlessly everything works together—emails, files, cale...

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Video Reviews

5,229 Microsoft 365 Reviews

4.6 out of 5
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5,229 Microsoft 365 Reviews
4.6 out of 5
5,229 Microsoft 365 Reviews
4.6 out of 5

Microsoft 365 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
LK
Co-founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Microsoft 365?

Microsoft 365 has been a game-changer for my small business, DrinkHealtea.com . I love how seamlessly everything works together—emails, files, calendars, and collaboration tools all in one place even teams calling! It keeps my team organized and connected, whether we're working from the office or on the go.

A special shoutout to my provider, www.LKB360.com they’ve made the whole experience stress-free. Their support and setup services have been incredibly helpful. As a small business owner, having a reliable partner like LKB360 makes all the difference. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Its not as cute and customizable as google, like colors etc.

Also the new Outlook does not permit for put Shared mailboxes in Favorites which is a big problem which I am sure they are working on. Other than that is works fantastic Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

Microsoft 365 helps me stay organized, save time, and collaborate more efficiently. As a small business owner, I used to juggle emails, documents, and schedules across different platforms—it was chaotic. Now, everything from file sharing to calendar invites to real-time editing is centralized and easy to manage. Review collected by and hosted on G2.com.

SV
Tenable Guru and SentinelOne Pre-sales Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Microsoft 365?

Like that it is subscription based, compared to the previous Office 2024, Which was a one-time purchase. But subscription based just makes things easier. So that is definitely a good point. Secondly the fact that you can choose a Microsoft 365 Package to suite your needs, either home/ student or small office use. It works out cheaper. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Nothing so far. Product bundles or Bands are well thought out. So nothing to dislike as yet Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

Communicating with people is so much easier. We rely heavily on the productivity apps like Word, Excel and Outlook as well as the Communications and collaboration apps such Teams and SharePoint.

All the products mentioned above are use on a daily manner.

With Teams for example we use it to communicate with colloquies and clients who usually sit in other countries. Enabling us to have a remote workforce. And the app mentioned above are only a fraction of apps available to us.\ Review collected by and hosted on G2.com.

BC
Director Of Information Technology
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Microsoft 365?

This can answered in one sentence about how connected you become when you step outside the box that most people still only know about - Office - Word, Excel, Powerpoint, Outlook, and Access. There is a whole world of softwrew built right in and more opportunities to become more efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I don't think there is a downside other than cost. It does seem to get more expensive and end users should have a choice of the apps they want. For instance, if I could buy a subscription for the apps I want in a package so that Microsoft would slow down the market increases on cost per license, such as a 3, 5, 7 or 10 App package it may help to drive more people into using it more. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

It allows me to connect with customers and quickly resolve their issues. Review collected by and hosted on G2.com.

GF
SOC Analyst Junior
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Microsoft 365?

I find tools like Word, Excel, Teams, and OneDrive indispensable for productivity and collaboration. Their integration across devices and platforms makes it easy to stay connected, organized, and efficient whether you're working remotely or in-office. Everything feels well-integrated, and it just works—no matter where you are or what device you’re using. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The subscription cost can be high, especially for small businesses or freelancers. Additionally, some advanced features—particularly in admin and security settings—can be overly complex or hidden deep within menus, which may be a challenge for less experienced users. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

It helps streamline workflows, improve team communication, and boost productivity by keeping everything in one connected environment. Whether working from the office or remotely, our team can access and collaborate on files in real time, ensuring continuity and efficiency across all tasks. Review collected by and hosted on G2.com.

AS
ADMINISTRATIVE ASSISTANTS
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Microsoft 365?

Microsoft 365 is helpful because it provides a comprehensive, cloud-based suite of productivity tools that enhance collaboration, security, and efficiency.

Multiple people can work on Word, Excel, and PowerPoint documents simultaneously.

Work from any device with an internet connection.

Automatic syncing ensures files are up to date across devices Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Microsoft pushes frequent updates, and sometimes they introduce bugs or changes that disrupt workflows.

Instead of a one-time purchase, you have to pay a recurring fee, which can get expensive over time. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

Microsoft 365 solves several key problems related to productivity, collaboration, security, and IT management.

Microsoft 365 offers cloud-based apps like OneDrive, SharePoint, and Teams, enabling real-time co-authoring, easy file sharing, and communication.

Businesses rely on multiple tools for communication.

Microsoft Teams integrates chat, video conferencing, and file sharing in one platform, streamlining communication.

How This Benefits to me

Real-time editing and Teams meetings improve teamwork..

Automation and integrated apps reduce time spent on manual tasks Review collected by and hosted on G2.com.

HD
Senior Process Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Microsoft 365?

While working on Microsoft 365 we have a lot of more programs that are currently integrated with their copilot AI which help us to understand how the programs are working. Also, one direct place to access Microsoft Office (Word, PPT, Excel and other tools). It is really easy to use because the way help and support feature are used it is easy to implement on the specific program. I Use the Microsoft 365 almost 8 hours every day. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

I find sometime while working on Power BI it is not easy to put data to sync in order to form a proper report visual. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

Designed to address a variety of challenges, making it easier for individuals and businesses to work efficiently and securely. Here are some key problems it solves and the benefits it offers: Productivity, Collaboration, Security, and Accessibility. Review collected by and hosted on G2.com.

JR
Cloud Sales Specialist☁️
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Microsoft 365?

Microsoft 365 excels in its effortless integration between tools like Word, Excel, Teams, and SharePoint, creating a unified ecosystem that simplifies collaboration and project management. The ability to access and edit documents in real time from any device enhances productivity and flexibility for both remote and in-office teams. Features like OneDrive's automatic backups and the regular updates ensure data security and that we always use the latest features without additional effort. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

Some advanced features, such as Power BI or additional Teams capabilities, are locked behind higher-tier subscriptions, which might not be cost-effective for small businesses or individual users. Moreover, the initial setup and learning curve for tools like Power Automate can be daunting for non-technical users. Occasionally, updates might introduce temporary compatibility issues between applications, disrupting workflows momentarily. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

One of the main challenges with Microsoft 365 is that some advanced features, such as Power BI or additional capabilities in Teams, are only available in higher-tier subscription plans, which can be a barrier for small businesses or individual users. Additionally, the initial setup and learning curve for tools like Power Automate can be complex for those unfamiliar with advanced technical solutions. However, these challenges have allowed me to explore the Microsoft 365 ecosystem more deeply and uncover ways to maximize its functionalities. For instance, diving into Power Automate has helped me automate time-consuming tasks, significantly improving my productivity. Review collected by and hosted on G2.com.

FP
Technical consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Microsoft 365?

I like best about M365 integration with ServiceNow is how it streamline communication and enhances automation for example from governance, it enables better tracking of Microsoft licenses and usage and you can know who's the user is using the specific license, and you can track another specific fields. It's ease of implementation because there is a document to implement easily. The customer support from Microsoft is good. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

The downside is getting used to it at first and knowing each option is located, with a frequency of use, you can adapt your work day by day and other than that, I have no complaints. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

M365 solves key problems around collaboration to team members, productivity and security There is a good solution with good softwares to work in the company. Review collected by and hosted on G2.com.

AR
Security Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Microsoft 365?

>>Sign in features in MS word, Power point makes it easier for working at any time from various number of devices.

>> Its very easy to install just buy the subscripton and sign in.

>> As i am an architect i use it day in day out mainly Power point , Word and one note.

>>Intergration is easiest.

>> It has new AI features as well.

>>One drive is the best and customer support is best. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

>> I feel outlook should be better, it has issues. i face it so many times.

>>Cost is also on higher side , i am using it at the cost of my company but for an indivisual person its costly.

>>Syncing issue also i faced. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

Problem was creating presentation , email management , creating documents , scheduling a meeting . But now with purchasing microsoft 365 with only one login you can manage your email, create varioud type of presenations, manage your expenses with excel. Basically it increases the productivity with security and marvellous presentation skills. Review collected by and hosted on G2.com.

RD
Cloud Sales Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
Rating Updated ()
What do you like best about Microsoft 365?

What you like most about Microsoft 365 is its complete integration between tools, such as Outlook, Teams, and OneDrive, which simplifies collaborative work and business management. Review collected by and hosted on G2.com.

What do you dislike about Microsoft 365?

What you like least about Microsoft 365 are the frequent updates and interface changes that can cause confusion and require adaptation time. Review collected by and hosted on G2.com.

What problems is Microsoft 365 solving and how is that benefiting you?

The main problems of Microsoft 365 are usually:

Complexity in management: Configuring permissions and managing licenses can be complicated.

Scalable costs: It can become expensive in companies with many users.

Internet dependency: Some functionalities depend on a stable connection.

Synchronization issues: Especially with SharePoint or OneDrive in certain environments.

How it benefits you:

As a license wholesaler, these challenges are an opportunity to offer support services, consulting, and customized solutions, differentiating yourself from the competition by helping your clients navigate and resolve these difficulties. Review collected by and hosted on G2.com.