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4.9 out of 5
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NUVI
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KD
Kristen D.
Owner
Public Relations and Communications
Small-Business(50 or fewer emp.)
What do you like best about NUVI?
There are many features of NUVI that I enjoy but a couple in particular are the "stream" as well as the report generator. The "stream" gives me a quick visual of the sentiment as well as the influence rating of the social account talking about our product. The report feature saves me so much time and stress. My clients are happy with the format and contents of the report. I can't write a review without talking about my client success manager, Brandi. She is amazing and so helpful. She adds value to this software and is always available when I need her. Review collected by and hosted on G2.com.
What do you dislike about NUVI?
I have run into glitches in the system when working in it daily. With this said, I am able to contact my client success manager and she can determine if it is a NUVI or user issue. Most NUVI issues are because they are improving and making modifications to the software and are fixed by the next day. There are also work arounds that allow me to maintain my productivity. Not a NUVI issue, but I wish Instagram allowed NUVI to post on their behalf. NUVI has a work around and it works fine. I just have to copy and paste text copy and pictures using my cell phone into Instagram. I was told there isn't a software that allows scheduled posting to Instagram. Another wish list item for me would be to improve the flagging feature. I would have it store the flags by brand and I would be able to generate a "flagged content" report when needed. Also, I would like the content calendar to be shared with the other admins on the brands so that we can see what all is being done. The work around is using one account for scheduling content. One more, a link shortening feature like bit.ly that would also be included on a report to track clicks. Review collected by and hosted on G2.com.
134 NUVI Reviews
4.2 out of 5
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MD
Matthew D.
Senior Director, Retail Planning and Analysis
Enterprise(> 1000 emp.)
What do you like best about NUVI?
The reporting features are great and it has clear visuals that make analyzing data very easy. We utilize the films to instruct clients or show the results of an owned campaign. It appears that this function is no longer accessible. Review collected by and hosted on G2.com.
What do you dislike about NUVI?
NUVI does not offer as many features as other social listening tools available in the market. The pricing is also a downside for entrepreneurs because the cost is not affordable. Review collected by and hosted on G2.com.
UI
Verified User in Internet
Mid-Market(51-1000 emp.)
AR
Verified User in Religious Institutions
Mid-Market(51-1000 emp.)
EB
Emily B.
Senior Vice President, Analytics
Enterprise(> 1000 emp.)
What do you like best about NUVI?
The best thing about old NUVI was the timeline visualization, which would allow you to easily demonstrate how "virality" worked, and show how one tweet could spread to thousands. You could make videos of this and use it to teach clients or demonstrate the impact of an owned campaign. This feature seems no longer to be available. Review collected by and hosted on G2.com.
What do you dislike about NUVI?
NUVI seems to have revamped itself in the wrong direction. Instead of doubling down on its awesome visualization capabilities, it became more limited --- and also expensive. Compared to other players out there, it is no longer competitive. Review collected by and hosted on G2.com.
AP
Verified User in Public Relations and Communications
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about NUVI?
I love the dark colors of the website and charts. It's visually pleasing, while also providing a lot of value. Additionally, the report building feature is very nice and saves time compared to some other tools that I have used in the past. Review collected by and hosted on G2.com.
What do you dislike about NUVI?
When setting up a monitor, the keywords can be a bit difficult to get used to - especially if you are used to Boolean logic. Review collected by and hosted on G2.com.
IT
Verified User in Telecommunications
Mid-Market(51-1000 emp.)
BP
Bedbyas P.
MCR chief
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about NUVI?
Some of the point which i like best from them are as follows:-
1)They listen every customer need , summarize then give any suggestion or decision.
2)They show the user with visual data and actionable insights.
3)They help us to track our competitors too . and take a decision according to their move or to stop their move. Review collected by and hosted on G2.com.
What do you dislike about NUVI?
i don't get so much points to dislike but some of the points which i dislike from them are as follows:
1)The ui of the website is not that best , i mean it can be improved more.
I am satisfied from the company so i don't have that much point to dislike them Review collected by and hosted on G2.com.
JE
Jose E.
Creative Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about NUVI?
It allows you to keep track of analysis and behavior of all the material that is published online on social networks, to respond to customer concerns or needs that present about your brand. It allows you to track brands and hashtags related to your product. Control the management of social networks in real time. Review collected by and hosted on G2.com.
What do you dislike about NUVI?
The inconveniences that I have presented of the tool are mostly technical, when I have any doubt the support has taken a long time to respond to my needs, this leads to a delay in my work activities. At the time of publishing material, you should have an option to correct spelling errors since at the time of writing due to the speed we can miss some error and since we do not have this option we can publish content with errors that make us look unprofessional. Review collected by and hosted on G2.com.
FA
Ferhat A.
Press staff
Enterprise(> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about NUVI?
It is very easy to use, and has effective effects. Provides high visual results that users love. Early warning for significant changes in emotion or volume helps you solve any problems. It can be used for multiple users by keeping the price constant. Review collected by and hosted on G2.com.
What do you dislike about NUVI?
NUVI does not incorporate all the basic metrics, such as the growth of followers and the best performing shipments. therefore, we need to achieve the goal and use other tools to obtain the necessary information. Review collected by and hosted on G2.com.
KM
Kailey M.
Digital Coordinator
Small-Business(50 or fewer emp.)
What do you like best about NUVI?
The reps at Nuvi take the time to train and onboard users to make sure they get the most out of the platform! They set up training for us and were super knowledgeable about all things social listening! Review collected by and hosted on G2.com.
What do you dislike about NUVI?
There are a few parts of the system that we don't use. Like the reach and spread feature. The automated reports also could use some work! Review collected by and hosted on G2.com.
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