Best Online Backup Software

TL
Researched and written by Tian Lin

Online backup software is a common form of backup technology used to secure information created or stored on the web. These tools are widely used for a variety of types of information and files. Companies use online backup tools to ensure business continuity in case hardware devices fail, files are accidentally deleted, or any other reason they may have for ensuring future access to information. These tools differ from server backup technology as they function through the internet and store local or web-based files online, while server backup solutions operate primarily on-premise to ensure damaged or malfunctioning servers do not result in data loss.

To qualify for inclusion in the Online Backup category, a product must:

Store files and data online or in the cloud
Integrate with applications or sync with endpoints to back up files
Provide online access to backup controls

Best Online Backup Software At A Glance

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
170 Listings in Online Backup Available
(640)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Online Backup software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 61% Mid-Market
    • 32% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Druva Data Resiliency Cloud is a cloud-native backup and disaster recovery solution designed to manage data security and disaster recovery requirements on a single platform.
    • Reviewers appreciate Druva's user-friendly interface, seamless integration with various platforms, and its reliable, automated backup management system.
    • Reviewers noted that Druva requires a reliable internet connection for backups and restores, and its user interface and sync time could be improved.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Druva Data Security Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Backup Solutions
    87
    Backup Ease
    81
    Customer Support
    73
    Backup Frequency
    66
    Cons
    Backup Issues
    24
    Slow Performance
    16
    Storage Limitations
    14
    Expensive
    12
    Limited Options
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Druva Data Security Cloud features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Remote Backup
    Average: 8.8
    9.4
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Druva
    Company Website
    Year Founded
    2008
    HQ Location
    Sunnyvale, CA
    Twitter
    @druvainc
    19,712 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 61% Mid-Market
  • 32% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Druva Data Resiliency Cloud is a cloud-native backup and disaster recovery solution designed to manage data security and disaster recovery requirements on a single platform.
  • Reviewers appreciate Druva's user-friendly interface, seamless integration with various platforms, and its reliable, automated backup management system.
  • Reviewers noted that Druva requires a reliable internet connection for backups and restores, and its user interface and sync time could be improved.
Druva Data Security Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Backup Solutions
87
Backup Ease
81
Customer Support
73
Backup Frequency
66
Cons
Backup Issues
24
Slow Performance
16
Storage Limitations
14
Expensive
12
Limited Options
12
Druva Data Security Cloud features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.4
Remote Backup
Average: 8.8
9.4
Encrypted Storage
Average: 8.9
Seller Details
Seller
Druva
Company Website
Year Founded
2008
HQ Location
Sunnyvale, CA
Twitter
@druvainc
19,712 Twitter followers
LinkedIn® Page
www.linkedin.com
1,341 employees on LinkedIn®
(1,912)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a software tool designed for remote monitoring and management, endpoint management, patch management, and IT management.
    • Reviewers frequently mention the ease of use, the ability to push Powershell scripts and install apps remotely, and the responsive support staff as key benefits of the product.
    • Users experienced issues with the intuitiveness of the software, stating that there is a learning curve for new users and that the reporting features could be more customizable.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,130
    Features
    730
    Automation
    639
    Remote Access
    571
    Customer Support
    570
    Cons
    Missing Features
    555
    Feature Issues
    279
    Improvement Needed
    278
    Limited Features
    247
    Needs Improvement
    247
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.5
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Remote Backup
    Average: 8.8
    8.6
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,212 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a software tool designed for remote monitoring and management, endpoint management, patch management, and IT management.
  • Reviewers frequently mention the ease of use, the ability to push Powershell scripts and install apps remotely, and the responsive support staff as key benefits of the product.
  • Users experienced issues with the intuitiveness of the software, stating that there is a learning curve for new users and that the reporting features could be more customizable.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,130
Features
730
Automation
639
Remote Access
571
Customer Support
570
Cons
Missing Features
555
Feature Issues
279
Improvement Needed
278
Limited Features
247
Needs Improvement
247
NinjaOne features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.5
9.5
Has the product been a good partner in doing business?
Average: 8.6
8.9
Remote Backup
Average: 8.8
8.6
Encrypted Storage
Average: 8.9
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,212 Twitter followers
LinkedIn® Page
www.linkedin.com
1,417 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object

    Users
    • Owner
    • Director
    Industries
    • Photography
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IDrive is a cloud storage solution that allows users to backup data from multiple devices, including computers and phones.
    • Reviewers frequently mention the ease of installation, user-friendly interface, automated backup feature, and the ability to backup multiple devices as key benefits.
    • Reviewers noted issues with slow upload and download speeds, a dated user interface, and confusion over storage limits and potential overuse fees.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    277
    Storage Capacity
    248
    Backup Frequency
    228
    Affordable
    208
    Setup Ease
    195
    Cons
    Backup Issues
    158
    Backup Failures
    88
    Slow Backup
    72
    Storage Issues
    72
    Poor Interface Design
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
    8.9
    Disk Backup
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Remote Backup
    Average: 8.8
    9.0
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    18,209 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object

Users
  • Owner
  • Director
Industries
  • Photography
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IDrive is a cloud storage solution that allows users to backup data from multiple devices, including computers and phones.
  • Reviewers frequently mention the ease of installation, user-friendly interface, automated backup feature, and the ability to backup multiple devices as key benefits.
  • Reviewers noted issues with slow upload and download speeds, a dated user interface, and confusion over storage limits and potential overuse fees.
IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
277
Storage Capacity
248
Backup Frequency
228
Affordable
208
Setup Ease
195
Cons
Backup Issues
158
Backup Failures
88
Slow Backup
72
Storage Issues
72
Poor Interface Design
67
IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
8.9
Disk Backup
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.9
Remote Backup
Average: 8.8
9.0
Encrypted Storage
Average: 8.9
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
18,209 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
(402)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 76% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cove Data Protection is a backup solution that offers data protection through compression methods, easy recovery, and Microsoft 365 backup capabilities.
    • Users frequently mention the product's reliability, ease of use, and the confidence it instills in them due to its successful data restoration capabilities.
    • Reviewers mentioned limitations such as the lack of Google Suite backup, inability to use Cove data protection for Synology NAS, and issues with native reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cove Data Protection Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    131
    Backup Solutions
    77
    Backup Frequency
    64
    Reliability
    64
    Easy Setup
    58
    Cons
    Backup Issues
    42
    Backup Failures
    29
    Restore Issues
    25
    Slow Restoration
    21
    Lack of Backup
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cove Data Protection features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.5
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Remote Backup
    Average: 8.8
    8.8
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,892 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 76% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cove Data Protection is a backup solution that offers data protection through compression methods, easy recovery, and Microsoft 365 backup capabilities.
  • Users frequently mention the product's reliability, ease of use, and the confidence it instills in them due to its successful data restoration capabilities.
  • Reviewers mentioned limitations such as the lack of Google Suite backup, inability to use Cove data protection for Synology NAS, and issues with native reporting.
Cove Data Protection Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
131
Backup Solutions
77
Backup Frequency
64
Reliability
64
Easy Setup
58
Cons
Backup Issues
42
Backup Failures
29
Restore Issues
25
Slow Restoration
21
Lack of Backup
19
Cove Data Protection features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.5
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.9
Remote Backup
Average: 8.8
8.8
Encrypted Storage
Average: 8.9
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,271 Twitter followers
LinkedIn® Page
www.linkedin.com
1,892 employees on LinkedIn®
Ownership
NYSE: NABL
(661)4.6 out of 5
Optimized for quick response
10th Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    #1 Global Leader in Data Resilience How we keep businesses worldwide up and running: From secure backups to intelligent data insights, Veeam Data Platform is built to handle the complexities of

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Government Administration
    Market Segment
    • 60% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Veeam Data Platform is a comprehensive protection solution for physical, virtual, and cloud-based environments, offering secure and reliable data backup and recovery.
    • Reviewers appreciate the platform's versatility, robustness, and ease of use, highlighting its quick and reliable backup and restore processes, seamless integration with various environments, and excellent customer support.
    • Reviewers mentioned issues with the platform's complex pricing structure, occasional technical glitches, and the need for improved documentation and user interface clarity.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Veeam Data Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    57
    Ease of Use
    55
    Reliability
    39
    Backup Frequency
    37
    Features
    37
    Cons
    Expensive
    19
    Backup Issues
    16
    Licensing Issues
    12
    Complex Setup
    11
    Difficult Learning
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Veeam Data Platform features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Remote Backup
    Average: 8.8
    9.1
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Veeam
    Company Website
    Year Founded
    2006
    HQ Location
    Columbus, OH
    Twitter
    @veeam
    52,036 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,013 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

#1 Global Leader in Data Resilience How we keep businesses worldwide up and running: From secure backups to intelligent data insights, Veeam Data Platform is built to handle the complexities of

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Government Administration
Market Segment
  • 60% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Veeam Data Platform is a comprehensive protection solution for physical, virtual, and cloud-based environments, offering secure and reliable data backup and recovery.
  • Reviewers appreciate the platform's versatility, robustness, and ease of use, highlighting its quick and reliable backup and restore processes, seamless integration with various environments, and excellent customer support.
  • Reviewers mentioned issues with the platform's complex pricing structure, occasional technical glitches, and the need for improved documentation and user interface clarity.
Veeam Data Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
57
Ease of Use
55
Reliability
39
Backup Frequency
37
Features
37
Cons
Expensive
19
Backup Issues
16
Licensing Issues
12
Complex Setup
11
Difficult Learning
11
Veeam Data Platform features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.9
Remote Backup
Average: 8.8
9.1
Encrypted Storage
Average: 8.9
Seller Details
Seller
Veeam
Company Website
Year Founded
2006
HQ Location
Columbus, OH
Twitter
@veeam
52,036 Twitter followers
LinkedIn® Page
www.linkedin.com
6,013 employees on LinkedIn®
(234)4.6 out of 5
4th Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 68% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto BCDR is a platform that provides data backup and disaster recovery solutions, ensuring minimal downtime and quick recovery in case of data failures.
    • Reviewers frequently mention the reliability of the platform, its user-friendly interface, quick recovery time, detailed backups, and the ease of use once set up, along with its seamless integration with other systems.
    • Users mentioned issues such as lack of support for very old server versions, difficulty in interpreting error messages, steep onboarding costs for new clients, high hardware cost, and occasional issues with the hardware and failures of devices.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datto BCDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    83
    Reliability
    64
    Customer Support
    59
    Recovery Ease
    47
    Easy Setup
    39
    Cons
    Expensive
    29
    Poor Customer Support
    24
    Storage Issues
    15
    Restore Issues
    13
    Backup Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datto BCDR features and usability ratings that predict user satisfaction
    9.7
    Disk Backup
    Average: 8.5
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.8
    Remote Backup
    Average: 8.8
    9.8
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,018 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 68% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto BCDR is a platform that provides data backup and disaster recovery solutions, ensuring minimal downtime and quick recovery in case of data failures.
  • Reviewers frequently mention the reliability of the platform, its user-friendly interface, quick recovery time, detailed backups, and the ease of use once set up, along with its seamless integration with other systems.
  • Users mentioned issues such as lack of support for very old server versions, difficulty in interpreting error messages, steep onboarding costs for new clients, high hardware cost, and occasional issues with the hardware and failures of devices.
Datto BCDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
83
Reliability
64
Customer Support
59
Recovery Ease
47
Easy Setup
39
Cons
Expensive
29
Poor Customer Support
24
Storage Issues
15
Restore Issues
13
Backup Issues
12
Datto BCDR features and usability ratings that predict user satisfaction
9.7
Disk Backup
Average: 8.5
9.1
Has the product been a good partner in doing business?
Average: 8.6
9.8
Remote Backup
Average: 8.8
9.8
Encrypted Storage
Average: 8.9
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,603 Twitter followers
LinkedIn® Page
www.linkedin.com
5,018 employees on LinkedIn®
(86)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 83% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Axcient x360Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    20
    Easy Setup
    19
    Backup Frequency
    15
    Backup Solutions
    14
    Cons
    Poor Interface Design
    11
    Difficult Navigation
    6
    Lack of Backup
    6
    Backup Issues
    3
    Delay Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Axcient x360Cloud features and usability ratings that predict user satisfaction
    8.0
    Disk Backup
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Remote Backup
    Average: 8.8
    9.3
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    15,042 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,224 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 83% Small-Business
  • 15% Mid-Market
Axcient x360Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
20
Easy Setup
19
Backup Frequency
15
Backup Solutions
14
Cons
Poor Interface Design
11
Difficult Navigation
6
Lack of Backup
6
Backup Issues
3
Delay Issues
3
Axcient x360Cloud features and usability ratings that predict user satisfaction
8.0
Disk Backup
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 8.6
9.3
Remote Backup
Average: 8.8
9.3
Encrypted Storage
Average: 8.9
Seller Details
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,042 Twitter followers
LinkedIn® Page
www.linkedin.com
3,224 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AvePoint Confidence Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Cloud Backup
    25
    Backup Frequency
    22
    Cloud Computing
    17
    Cloud Services
    16
    Cons
    Expensive
    8
    Backup Issues
    5
    Learning Curve
    5
    Poor Customer Support
    5
    Poor Interface Design
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AvePoint Confidence Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AvePoint
    Company Website
    Year Founded
    2001
    HQ Location
    Jersey City, NJ
    Twitter
    @AvePoint
    9,962 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,037 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 35% Small-Business
AvePoint Confidence Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Cloud Backup
25
Backup Frequency
22
Cloud Computing
17
Cloud Services
16
Cons
Expensive
8
Backup Issues
5
Learning Curve
5
Poor Customer Support
5
Poor Interface Design
4
AvePoint Confidence Platform features and usability ratings that predict user satisfaction
0.0
No information available
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.4
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
AvePoint
Company Website
Year Founded
2001
HQ Location
Jersey City, NJ
Twitter
@AvePoint
9,962 Twitter followers
LinkedIn® Page
www.linkedin.com
2,037 employees on LinkedIn®
(243)4.9 out of 5
1st Easiest To Use in Online Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CrashPlan for Microsoft 365 takes the hassle and uncertainty out of data resilience by securely, efficiently, and comprehensively backing up files and emails in Microsoft Exchange Online, SharePoint,

    Users
    No information available
    Industries
    • Information Technology and Services
    • Real Estate
    Market Segment
    • 63% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CrashPlan for SaaS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Frequency
    59
    Customer Support
    36
    Ease of Use
    31
    Security
    27
    Features
    24
    Cons
    Improvement Needed
    2
    Difficult Navigation
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CrashPlan for SaaS features and usability ratings that predict user satisfaction
    10.0
    Disk Backup
    Average: 8.5
    9.9
    Has the product been a good partner in doing business?
    Average: 8.6
    10.0
    Remote Backup
    Average: 8.8
    9.9
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CrashPlan
    Year Founded
    2001
    HQ Location
    Minneapolis, MN
    Twitter
    @crashplan
    25,119 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    160 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CrashPlan for Microsoft 365 takes the hassle and uncertainty out of data resilience by securely, efficiently, and comprehensively backing up files and emails in Microsoft Exchange Online, SharePoint,

Users
No information available
Industries
  • Information Technology and Services
  • Real Estate
Market Segment
  • 63% Mid-Market
  • 36% Enterprise
CrashPlan for SaaS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Frequency
59
Customer Support
36
Ease of Use
31
Security
27
Features
24
Cons
Improvement Needed
2
Difficult Navigation
1
Slow Performance
1
CrashPlan for SaaS features and usability ratings that predict user satisfaction
10.0
Disk Backup
Average: 8.5
9.9
Has the product been a good partner in doing business?
Average: 8.6
10.0
Remote Backup
Average: 8.8
9.9
Encrypted Storage
Average: 8.9
Seller Details
Seller
CrashPlan
Year Founded
2001
HQ Location
Minneapolis, MN
Twitter
@crashplan
25,119 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
(159)4.6 out of 5
6th Easiest To Use in Online Backup software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup envir

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backup Radar is a product that consolidates data backups into one platform for efficient monitoring and management.
    • Reviewers like the user-friendly interface, efficient backup checking, seamless integration with other systems, and the ability to quickly identify backup issues.
    • Reviewers noted issues with email delivery, complex initial implementation, vague pricing, and a need for better documentation and more features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScalePad Backup Radar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    66
    Customer Support
    49
    Integrations
    44
    Reporting
    39
    Alerting
    35
    Cons
    Backup Issues
    28
    Complex Setup
    14
    Software Integration
    11
    Missing Features
    9
    Difficult Configuration
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScalePad Backup Radar features and usability ratings that predict user satisfaction
    8.4
    Disk Backup
    Average: 8.5
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    8.4
    Remote Backup
    Average: 8.8
    7.9
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ScalePad
    Company Website
    Year Founded
    2015
    HQ Location
    Vancouver, BC
    Twitter
    @GoScalePad
    1,023 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    243 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup envir

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backup Radar is a product that consolidates data backups into one platform for efficient monitoring and management.
  • Reviewers like the user-friendly interface, efficient backup checking, seamless integration with other systems, and the ability to quickly identify backup issues.
  • Reviewers noted issues with email delivery, complex initial implementation, vague pricing, and a need for better documentation and more features.
ScalePad Backup Radar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
66
Customer Support
49
Integrations
44
Reporting
39
Alerting
35
Cons
Backup Issues
28
Complex Setup
14
Software Integration
11
Missing Features
9
Difficult Configuration
8
ScalePad Backup Radar features and usability ratings that predict user satisfaction
8.4
Disk Backup
Average: 8.5
9.2
Has the product been a good partner in doing business?
Average: 8.6
8.4
Remote Backup
Average: 8.8
7.9
Encrypted Storage
Average: 8.9
Seller Details
Seller
ScalePad
Company Website
Year Founded
2015
HQ Location
Vancouver, BC
Twitter
@GoScalePad
1,023 Twitter followers
LinkedIn® Page
www.linkedin.com
243 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

    Users
    • Support Analyst
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acronis Cyber Protect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    21
    Ease of Use
    17
    Security
    17
    Features
    15
    Cybersecurity
    13
    Cons
    Expensive
    6
    Backup Issues
    5
    Limited Features
    5
    Backup Failures
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acronis Cyber Protect features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.5
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.4
    Remote Backup
    Average: 8.8
    8.5
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acronis
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    96,027 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,833 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

Users
  • Support Analyst
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 39% Mid-Market
Acronis Cyber Protect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
21
Ease of Use
17
Security
17
Features
15
Cybersecurity
13
Cons
Expensive
6
Backup Issues
5
Limited Features
5
Backup Failures
4
Missing Features
4
Acronis Cyber Protect features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.5
8.5
Has the product been a good partner in doing business?
Average: 8.6
8.4
Remote Backup
Average: 8.8
8.5
Encrypted Storage
Average: 8.9
Seller Details
Seller
Acronis
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
96,027 Twitter followers
LinkedIn® Page
www.linkedin.com
1,833 employees on LinkedIn®
Entry Level Price:Starting at $2.45
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Nakivo is a backup tool that provides data backup, recovery, and replication processes over virtual, physical, and cloud infrastructures.
    • Reviewers like the pricing flexibility, intuitive interfaces, easy-to-implement features, and the ability to achieve cost-optimization when protecting sensitive organizational data, with users praising its simplicity, wide range of device compatibility, and excellent support.
    • Users reported that the NAKIVO director software is resource-intensive, requiring an extra VM to run, and some found the menus complex with a lot of options, while others wished for more detailed documentation for advanced settings and enhanced reporting features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NAKIVO Backup & Replication Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    61
    Backup Solutions
    53
    Customer Support
    43
    Features
    38
    Affordable
    33
    Cons
    Backup Issues
    14
    Backup Problems
    11
    Limited Features
    10
    Storage Limitations
    10
    Lack of Backup
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Remote Backup
    Average: 8.8
    9.0
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Sparks, Nevada, USA
    Twitter
    @Nakivo
    1,364 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Nakivo is a backup tool that provides data backup, recovery, and replication processes over virtual, physical, and cloud infrastructures.
  • Reviewers like the pricing flexibility, intuitive interfaces, easy-to-implement features, and the ability to achieve cost-optimization when protecting sensitive organizational data, with users praising its simplicity, wide range of device compatibility, and excellent support.
  • Users reported that the NAKIVO director software is resource-intensive, requiring an extra VM to run, and some found the menus complex with a lot of options, while others wished for more detailed documentation for advanced settings and enhanced reporting features.
NAKIVO Backup & Replication Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
61
Backup Solutions
53
Customer Support
43
Features
38
Affordable
33
Cons
Backup Issues
14
Backup Problems
11
Limited Features
10
Storage Limitations
10
Lack of Backup
9
NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.1
Remote Backup
Average: 8.8
9.0
Encrypted Storage
Average: 8.9
Seller Details
Year Founded
2012
HQ Location
Sparks, Nevada, USA
Twitter
@Nakivo
1,364 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Backblaze B2 Cloud Storage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    2
    Affordable Pricing
    1
    Cloud Backup
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Access Issues
    1
    Authentication Issues
    1
    Login Issues
    1
    Missing Features
    1
    Poor Interface Design
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Backblaze B2 Cloud Storage features and usability ratings that predict user satisfaction
    9.6
    Disk Backup
    Average: 8.5
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.8
    Remote Backup
    Average: 8.8
    9.5
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Backblaze
    Company Website
    Year Founded
    2007
    HQ Location
    San Mateo, California
    Twitter
    @backblaze
    18,002 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    370 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
Backblaze B2 Cloud Storage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
2
Affordable Pricing
1
Cloud Backup
1
Customer Support
1
Ease of Use
1
Cons
Access Issues
1
Authentication Issues
1
Login Issues
1
Missing Features
1
Poor Interface Design
1
Backblaze B2 Cloud Storage features and usability ratings that predict user satisfaction
9.6
Disk Backup
Average: 8.5
8.7
Has the product been a good partner in doing business?
Average: 8.6
8.8
Remote Backup
Average: 8.8
9.5
Encrypted Storage
Average: 8.9
Seller Details
Seller
Backblaze
Company Website
Year Founded
2007
HQ Location
San Mateo, California
Twitter
@backblaze
18,002 Twitter followers
LinkedIn® Page
www.linkedin.com
370 employees on LinkedIn®
(513)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Online Backup software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MSP360 is a cloud storage solution that provides unattended automated backups and lacks auto-update capabilities for client software.
    • Users like the easy installation and configuration of MSP360 agents, the web-based management console, the economical system, the detailed explanations with pictures, the ability to make backups wherever they want, and the responsive and knowledgeable support.
    • Reviewers mentioned that MSP360 is so sophisticated and continuously developing that they spend a lot of time opening tickets to understand how to configure their latest iteration, they wish there were options to back up with one click button, they noticed English mistakes in the UI, and they've gone through some bugs on the Mac side.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MSP360 Backup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Backup Solutions
    24
    Customer Support
    17
    Affordable
    15
    Features
    14
    Cons
    Poor Customer Support
    9
    Backup Issues
    8
    Lack of Backup
    7
    Restore Issues
    7
    Slow Restoration
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MSP360 Backup features and usability ratings that predict user satisfaction
    9.4
    Disk Backup
    Average: 8.5
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MSP360
    Company Website
    Year Founded
    2011
    HQ Location
    Pittsburgh, PA
    Twitter
    @msp360
    2,802 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MSP360 is a cloud storage solution that provides unattended automated backups and lacks auto-update capabilities for client software.
  • Users like the easy installation and configuration of MSP360 agents, the web-based management console, the economical system, the detailed explanations with pictures, the ability to make backups wherever they want, and the responsive and knowledgeable support.
  • Reviewers mentioned that MSP360 is so sophisticated and continuously developing that they spend a lot of time opening tickets to understand how to configure their latest iteration, they wish there were options to back up with one click button, they noticed English mistakes in the UI, and they've gone through some bugs on the Mac side.
MSP360 Backup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Backup Solutions
24
Customer Support
17
Affordable
15
Features
14
Cons
Poor Customer Support
9
Backup Issues
8
Lack of Backup
7
Restore Issues
7
Slow Restoration
6
MSP360 Backup features and usability ratings that predict user satisfaction
9.4
Disk Backup
Average: 8.5
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.4
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,802 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
(32)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A reliable and scalable object storage solution for storing and accessing your ever-growing Oracle Database backup data.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 56% Enterprise
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle Database Backup Service features and usability ratings that predict user satisfaction
    7.8
    Disk Backup
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    7.8
    Remote Backup
    Average: 8.8
    9.3
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    822,681 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    204,855 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

A reliable and scalable object storage solution for storing and accessing your ever-growing Oracle Database backup data.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 56% Enterprise
  • 28% Mid-Market
Oracle Database Backup Service features and usability ratings that predict user satisfaction
7.8
Disk Backup
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 8.6
7.8
Remote Backup
Average: 8.8
9.3
Encrypted Storage
Average: 8.9
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
822,681 Twitter followers
LinkedIn® Page
www.linkedin.com
204,855 employees on LinkedIn®
Ownership
NYSE:ORCL