Super easy for teams to collaborate and maintain all the project files in a single place and all have access. Really like how simple it is to use and that it really covers all bases from document management to creating a project schedule, for online meetings and training sessions. Also like the ability to record meetings and store them for others to 'attend' later. Review collected by and hosted on G2.com.
Because it covers so many functions, sometimes it replaces something that's been working and may have a few more features to it, but overall not a big deal. Review collected by and hosted on G2.com.
175 Moxo Reviews
Our Moxo app has created an easy-to-access space for team members and clients. We no longer sift through emails and texts, wasting time trying to find our last conversation with the needed information. Our clients have embraced the app as an easy way to contact us. We have also utilized a feature that organizes our invoices in one location. Paying our contractors used to take an hour; now, it takes 15 minutes. Time is money. Moxo is the only business we have worked with that keeps its word about always being available if we need assistance. We have had the same point of contact from day one, and he is patient and kind as we learn to navigate our app. Review collected by and hosted on G2.com.
We initially had issues with the ease of navigating on the app, specifically related to workflows. Moxo has been working on making the app more user-friendly. Our clients have had zero issues with the app. Our biggest problem with Moxo is that they limit the number of users at our price point. We are considering other options since this stifles our ability to grow and increase our revenue. That's a big problem for any small business. We are still utilizing other systems for our initial contact with potential clients that reach out to us. The inability to move a potential client into the app right after first contact is a problem. This affects our revenue, makes for a clunky start for our potential clients, and limits our growth. We want to feel supported by Moxo and set up for success and growth without limits. Review collected by and hosted on G2.com.
Moxo makes it easy to structure workflows that would otherwise get buried in emails and texts. The ability to assign roles, create tasks, and house all communication in one place has helped our team keep projects moving without dropping the ball. The mobile app is solid, and the workspace flexibility lets us tailor each experience to how we actually work. Visibility and accountability are built in. Review collected by and hosted on G2.com.
There are areas where API functionality and third-party integrations could be expanded. Some customizations require workarounds, and template management can be rigid depending on how deep you’re building. It’s not always plug-and-play for unique use cases, but with the right structure, you can make it work well. Review collected by and hosted on G2.com.
The functionalities are good! I love its flexibility and its frequent updates. The integration is just one click within the site offering Zapier as an alternative, providing more flexibility in deciding what you want to integrate instead of how you can integrate. Zero programming is really user-friendly, especially for non-tech users. Huge appreciation to our Customer Success Manager, Aakash, for his hard work, spontaneous responses, and endless support! His dedication makes a real difference every time. Review collected by and hosted on G2.com.
Cannot wait for the upcoming updates. I'm always not satisfied and want to have more to achieve on Moxo. To be honest, Moxo is not a fully mature platform at this point but it might be worthy seeing Moxo grow and be fully equipped. Review collected by and hosted on G2.com.
MOXO has truly helped speed up our process. It us to take our company 10 to 12 weeks to complete the hiring process, but now with using MOXO, on average it's 7 to 9 weeks. This is huge for our company. Review collected by and hosted on G2.com.
The only downside that we have noticed is that sometimes it can look a little messy with the number of "clients" we have in our dashboard. We really wish we could have a folder for each step and for each client that is on that step to be in the matching folder. Review collected by and hosted on G2.com.
I like that everything is very organized and user friendly. The customer support is also very helpful and appreciated. Review collected by and hosted on G2.com.
I can't think of anything that I dislike just besides wanting more features or automations to be implemented. Review collected by and hosted on G2.com.
What I like most is the responsiveness of the moxo team. They quickly answer questions or take it to the internal team for direction. They have also taken ideas we've had for the platform and submitted them for future applications. The team has been very collaborative and helped us achieve our goal with the app a lot faster than anticipated. The platform is relatively easy to use and the team was patient to walk us through the new items. We use our app daily as our main source for internal and client communications. Review collected by and hosted on G2.com.
The only downside to note is waiting for new implementations to take place that would be useful now. We've share a lot of ideas and most of them are pending future updates. Review collected by and hosted on G2.com.
The workflows are my favourite part of Moxo, they automate our work Review collected by and hosted on G2.com.
I would say the only downside is that I can't get a completely whitelabled version of the platform with 0 Moxo branding Review collected by and hosted on G2.com.
Moxo is easy to use as an admin setting up the system for in internal team, and also easy to use for external clients as well. I love that the Moxo team is available in our support thread with short turnaround for any questions I have. It is exciting to see frequent system updates with valuable added features. Review collected by and hosted on G2.com.
Moxo has some limitations for permissioning internal users, that I would like to see more customization avaliable. Review collected by and hosted on G2.com.
MOXO is helpful in having a secure web portal to send sensitive documentation to our customers. Review collected by and hosted on G2.com.
When customers get notification from us that they have received a conversation, the email is very informal and a few of our customers thing what they receive is spam. Review collected by and hosted on G2.com.
I love Moxo for it's customization and the amazing tech support team. They are always adding new features and making improvements on their platform. Review collected by and hosted on G2.com.
The only downside about Moxo is the fact that, like any technology, it can malfunction and can be frustrating to troubleshoot. Moxo has been with us every step of the way everytime something has come up. Review collected by and hosted on G2.com.
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