
It's really straightforward and easy to use. The training process was really easy and the team pick up all the process really easy. Review collected by and hosted on G2.com.
When a lot of content is on the platform it can be messy and confusing. A lot of files in the homepage, I think having more workspaces will help a lot. Also when a lot of users are using mediabank at the same time the ingest and delivery process can be slow. Review collected by and hosted on G2.com.
MediaBank worked really well to house, and organize images for one clients who would had multiple high resolution images that would be used many times throughout the year. Review collected by and hosted on G2.com.
Errors on desktop with checked out images not being released back to mediabank. Review collected by and hosted on G2.com.
The only nice thing is that it's an all in one place program. Everything from event upload through IO approval. Review collected by and hosted on G2.com.
It's a mess! Many of the screens were not updated and still run on the old interface (all typing, no buttons). Many screens load slowly. Orders can only be sent one at a time and require a ridiculous amount of input for each order. The contact management is also complicated and can only view/edit/add one at a time. Review collected by and hosted on G2.com.
MediaBank metadata can be customized to suit the needs of your organization. This way you can tag content for faster searching on terms your users will be entering. You can also organize content by persona that lead this software to do more than what you would expect of typical DAM software.
MediaBank can be integrated with other technology processes to create media versions as needed be a data source to update resource availability on websites or apps. Review collected by and hosted on G2.com.
Depending on the organizational structure that has been set up for the company using MediaBank, using the standalone software is cumbersome while trying to navigate through. You will have several windows open as you navigate through and attempt to search areas with trial and error to use the features and customization in place.
Be sure to have internal processes in place to guide users through naming resources adequately and consistently. Review collected by and hosted on G2.com.
I like that there's a large storage capacity. Review collected by and hosted on G2.com.
I dislike that it can be confusing to find things back, and the folder structures can get overwhelming/tedious to manage. Review collected by and hosted on G2.com.
in comparison to DDS, the interface is more user friendly and allows for more personalizing and multi-tasking. Review collected by and hosted on G2.com.
the media bank software is not very intuitive and there tend to be a lot of delays. the are tons of updates that happen but never seem to notice any real change so it seems like we are kicked out of the software for no real reason. Review collected by and hosted on G2.com.
From a system administration standpoint, the system has relatively little downtime, and system problems do seem to be addressed, since there have been several upgrades made available. Review collected by and hosted on G2.com.
Sometimes one of the Windows services needs to be restarted for the site to perform properly, however this is infrequent. Perhaps some more user-friendly errors or messages could be shown to the user when he/she sees part of the service down. Review collected by and hosted on G2.com.
A single platform that allows different departments within my agency to communicate and effectively - sometimes - implement campaigns and billing. Review collected by and hosted on G2.com.
There are often questions or boxes that I do not understand, are unnecessary, or are confusing. In regards to billing information we are unable to see this from our end so there are a lot of hoops to jump through to find out small pieces of information that should be easy to find. The program can be restrictive when you're trying to multi-task. Review collected by and hosted on G2.com.
I like that it is user friendly and can be navigated easily through the menu bar. It is very easy once you are trained in it to use the planning and buying functions. Review collected by and hosted on G2.com.
Sometimes it can freeze or shutdown unexpectedly Review collected by and hosted on G2.com.
It is pretty simple to use continuously once you get the hang of it. There are tutorials available as well that make it easier to navigate. Review collected by and hosted on G2.com.
Sometimes it does seem overly complicated. If there was a way to simplify it, or to enter information in bathes as opposed to separately each time, it would be more efficient. Review collected by and hosted on G2.com.