PhotoShelter for Brands Reviews & Product Details

The platform integrates with our workflow well, assets are easily accessible to stakeholders, and our users have no trouble navigating it. Our team's use PhotoShelter every day and adapted easily to it.

Also the curstomer support has been timely, intentional, and quite helpful. Our transition to PhotoShelter was also quite smooth. We have an internal Marketing team of nearly 90 people and our internal teams transitioned well. Review collected by and hosted on G2.com.

Our teams would looooove more flexibility with Workspaces. Currently, invited users have no control over the workspaces they create without a Library staff member granting them permission to it.

Also, currently if a gallery or collection deviates from its root permissions, it will appear as a standalone gallery/collection in the Portal view. As you can imagine, this get's quite messy in appearance and the appeal of PhotoShelter for us was to be able to grant users permissions specifically and not necessarily grant them permission across the board. If they could still apear under their root collection despite permissions, that would be amazing.

Currently if pairing keyword searches (e.g. "Athletics & Football") when you initiate the search it will delete the second half of the search and only search "Athletics." You then have to add back "& Football" to complete the search. Review collected by and hosted on G2.com.

My favorite thing about PhotoShelter is that it's reliable and functional. With so many new products coming out, most I've found have more bugs that solutions. Like anything, it's a learning process to figure out how you'd like the back end and user experience set up and doing the metadata work on the digital asset management piece – but when done correctly it's extremely easy to use. After a matchday, when I walk through the office, every single computer from every department has PhotoShelter up. Review collected by and hosted on G2.com.

I think one of my growth points for PhotoShelter is the search ability function. There are times where I can search for keywords that I know are tagged on images and within folders where they should appear (or searching across all galleries and collections) and nothing will appear. Interested to learn how to avoid that. The last thing I will say is cost continues to go up as our archive grows which has made it more difficult to budget for as the years go on. Review collected by and hosted on G2.com.

I like its organizational features, that we have control over how content is accessed, and how simple the overall onboarding process has been. We rarely have to help our users understand its functions - it's intuitive and needs very little explanation. Review collected by and hosted on G2.com.

Sometimes gaining/providing access to outside users can be a bit of a confusing/convoluted process. Review collected by and hosted on G2.com.

Having one place to keep all our photos for the Arboretum that can be shared with all staff members is awesome. We used to use a simple folder system to store our images and it took so long to find images. Now I love that I can use the search feature and find specifically what I am looking for within seconds, without going through a ton of folders. I have had one-on-one calls with someone on the development team who listened to my problems and helped find solutions for me. I have never had that level of customer support from an online service. I use photoshelter weekly! I love the workspaces which are kind of like working folders that you can share with people on your team, external designers etc. I am constantly making them and using them for projects. Review collected by and hosted on G2.com.

With the change over to the new Lumin system, I am still getting the hang of a few things. Specifically, filing images is taking me a long time but I have been working with the custom support team to find ways to make this system faster. Review collected by and hosted on G2.com.

The Ai search feature has been a huge game changer -- if we miss tagging a photo, I can usually find it by describing the image in the Ai search. Review collected by and hosted on G2.com.

Can be tricky to share links/photos with external and internal partners. Limited number of seats has been a challenge as our team grows. Review collected by and hosted on G2.com.

I love the collaborative aspect of photoshelter. there are many smaller departments within our organization that are all able to contribute in an organized fashion. Files can be shared interchangeably with little confusion or issue. Integrating it into our third-party applications has been very straightforward as well, which saves so much time. Review collected by and hosted on G2.com.

Nothing specifically is disliked! I do feel like the "rating" feature is not as useful in practice as it sounds on paper, but that's only if I'm nitpicking. It's such a subjective element that affects how the results appear, which is not ideal when I just want to see every option equally. Review collected by and hosted on G2.com.

As a film and television production studio, distributing and reviewing photography and creative assets is central to our marketing efforts. For a single film, this can mean coordinating photo reviews with up to 10 actors—a process that was once time-consuming and complicated. This solution made a significant impact, simplifying the workflow and saving us valuable time. After a seamless training and support process, we were quickly up and running, and it’s now a key part of our daily operations. Review collected by and hosted on G2.com.

The only downside is the in ability to caption photos and export those captions into a document for delivery to our partners. Review collected by and hosted on G2.com.

I love the searchable functions and the ability to metatag everything. The software that allows you to tag and rename multiple or all photos at once is genuinely stellar & such a time saver! We all know time is money, which makes that a valuable asset when using PhotoShelter for Brands. Review collected by and hosted on G2.com.

There hasn't been anything that I have come across just yet that I have disliked. If I had to come up with an answer, the FileFlow app for Photoshelter for Brands could use a little updating to make it more user-friendly across any phone type is something I previously requested but I know they've updated it quite a bit and it's amazing! Again, I absolutely LOVE PhotoShelter for Brands & would recommend it to anyone!! Review collected by and hosted on G2.com.

It provides a clear, easy way to organize creative assets for organizations of all sizes. Review collected by and hosted on G2.com.

It takes a little getting used to / onboarding, but once you've figured it out, it's easy to navigate. Review collected by and hosted on G2.com.

It's an easy tool to use. Keeping files organized and controlling metadata is simple, and easy to learn. Review collected by and hosted on G2.com.

When sharing images or galleries with people in my organization who DO NOT often use the tool, they often have a hard time accessing and navigating the site. I think the interface could be more intuitive for folks who don't use it daily. Review collected by and hosted on G2.com.