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IXACT Contact Real Estate CRM Reviews & Product Details

VM
REALTOR®
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IXACT Contact Real Estate CRM?

Ixact Contact is easy to use, easy to understand and overall, has an aesthetically pleasing interface. It is packed full of features, some of which are listed below.

Ixact Contact comes with built in email templates for drip campaigns with a set it and forget it feature, a calendar to manage all your appointments and tasks, a monthly newsletter with informative articles, and one of the best features is Ixact Contact's ability to track and monitor emails sent out. The campaign reporting feature is outstanding. It not only records how many emails you send out, but also keeps track of who opened those emails and how often. It also keeps track of bounce back stats, and more! Very detailed stats to help you gauge the effectiveness of your marketing campaigns.

The activity plans included have pre-written emails that are designed to get your message out to your prospects so they remember you when it comes time to buy or sell real estate. A business directory is also included and you can even print letters and labels.

Finally, Ixact Contact comes with a nice bonus feature, a mobile app. I like the Ixact Contact mobile app as it gives me easy access to my database. I can view my contacts, add new contacts wherever I am, make calls or send text messages to my clients, set appointments and more. Everything I can do on my home computer with Ixact Contact, I can now do with the mobile app as well. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

One of the features missing from this great product is the ability to segregate your contacts into groups. For example, it would be nice to be able to separate your contacts into distinctive groups such as prospects, clients, agents, etc. and then when selecting a particular group see only those contacts from that group.

Another feature missing is the ability to create an auto-response email message that is automatically sent out once a new lead comes in. A customized welcome message for an initial follow up would be nice.

Finally, an expense manager built in would be a valuable addition to Ixact Contact. The ability to calculate and track commissions and expenses including splits and referral fees would be a definite asset to this product.

The mobile app tends to load a little slowly and I found that when logging out of the app, I had to repeatedly hit my back button on my phone to clear the Ixact Contact mobile app from my screen. You are unable to simply log out and return to your phone's desktop.

Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

Highly recommended. Very affordable and great support. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

The biggest issue I have had was communicating effectively with my prospects and clients. Ixact Contact helps me with this by providing well written email templates and drip campaigns, all designed to get my message across in a timely and professional manner.

Ixact Contact also helps me provide value each and every month to my clients. I am able to create additional emails, often tips on maintenance issues, home and garden tips and more that my clients really like. Once I create these emails, I can then schedule them on a monthly basis to go out automatically to all my contacts. Review collected by and hosted on G2.com.

Response from Joanne Mallett of IXACT Contact Real Estate CRM

Hi Valerie, thank you for your review!

IXACT Contact indeed has the ability to create contact groups and use them to categorize your contacts. Check out this helpful TUTORIAL VIDEO: https://www.ixactcontact.com/contacts/#contact-groups.

We are shortly going to be releasing a number of new texting features, including new lead text auto-responders.

Unfortunately, we do not currently have any plans to add an expense manager feature.

If you would like help with our Mobile app or anything else in the system, please contact our friendly Customer Support Team at 1-866-265-6990 or support@ixactcontact.com. Our Support Team is available 9:00 am to 8:00 pm EST, Monday through Friday.

IXACT Contact Real Estate CRM Overview

What is IXACT Contact Real Estate CRM?

IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.

IXACT Contact Real Estate CRM Details
Languages Supported
English
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Product Description

IXACT Contact's Real Estate CRM and Marketing Automation makes it easy to keep in touch, helping you build lasting relationships with past clients, hot prospects, and important referral sources.

How do you position yourself against your competitors?

IXACT Contact is an integrated solution that includes an easy to learn and use CRM, powerful email marketing, and mobile friendly agent websites. IXACT Contact provides real estate agents with all the necessary tools to manage keep in touch communications, listings and active buyers, and online presence with a single, easy to use platform at a single low price. Some fan favorite features of IXACT Contact real estate CRM are the:

• Professionally written and designed monthly e-Newsletter
• Automated Keep in Touch, birthday, and move-in call reminders
• Automated Lead Capture
• Real estate lead nurture email campaigns
• Advanced Email Campaign Reporting
• Active business management
• Mobile and Google sync
• Customizable mobile-friendly agent websites with optional IDX integration


Seller Details
HQ Location
Toronto, Canada
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

RG
Overview Provided by:
Co-founder and CRO, IXACT Contact Solutions Inc., real estate CRM & marketing made easy.

Recent IXACT Contact Real Estate CRM Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic all in one CRM"
I love the campains, letters, and newsletters that are so easy to set up! Pre-written, just need personalization and tweaks to make it work for yo...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Robust, reasonably priced CRM for small brokerages"
Nice features and a lot of bang for the buck. My daughter owns a small real estate brokerage and we were searching for a reasonably priced but robu...
SU
Shannon U.Small-Business (50 or fewer emp.)
5.0 out of 5
"This CRM has it all! tracking, reminders & budget friendly Love this CRM!"
It connects everyone in my data base, organizes and then tracks with easy to read reports. The CRM also manages all of the steps in a real estate ...
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IXACT Contact Real Estate CRM Media

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266 out of 267 Total Reviews for IXACT Contact Real Estate CRM

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IXACT Contact Real Estate CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IXACT Contact Real Estate CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about IXACT Contact Real Estate CRM?

I love the campains, letters, and newsletters that are so easy to set up! Pre-written, just need personalization and tweaks to make it work for your clients. So many helpful features to keep all your clients and contacts organized and in touch. We use it every day, my agents love it. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Sometimes there is a learning curve just because there are so many features that can be used. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Makes keeping in touch with and organizing clients and contacts easy Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IXACT Contact Real Estate CRM?

Nice features and a lot of bang for the buck. My daughter owns a small real estate brokerage and we were searching for a reasonably priced but robust CRM for the agents. This is a great CRM for small brokerages, looks good and provides all the functionality most agents will need without breaking the bank. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

The drip emails could be better and the number of emails allowed could be more. The monthly newsletter looks pretty blah. Navigation could be easier and better, a little confusing at times. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

One CRM for all the agents rather than everyone using something different allows us to help the agents without learning a dozen different CRM's. Adds value to the brokerage offering for agents as it's provided free by the company. Review collected by and hosted on G2.com.

RP
Realtor\Mortgage Agent
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about IXACT Contact Real Estate CRM?

All in one integration - Syncs with Google Contacts - Host my agent webpage with idx - Social Media Postings - Stay In touch program ( xmas cards etc) and a montly newsletter! Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Would like to be able to integrate with Zappier or the Zolo CRM (proprietary - Zolo probably wont allow) Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

best all in one - I have tried many others - and its affordable Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

keeping track of contacts and follow up notes - adding new contacts that I receive through Zolo or my social media accounts Review collected by and hosted on G2.com.

Response from Paulina Pestryakov of IXACT Contact Real Estate CRM

Hi Richard,

Thanks for your great feedback! IXACT Contact actually offers an integration with Zapier, so please give our Customer Support team a call if you need any help. We are always working on rolling out new changes, which include integrations, so we will keep you posted ! :)

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IXACT Contact Real Estate CRM?

I love that with IXACT's CRM, I never felt like I had to compensate for a missing field or feature by settling for a less efficient or completely irrelevant feature. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Though IXACT's CRM is highly efficient and included everything I held essential to a personal and efficient CRM, the layout of the overall site seems outdated. At times I have experienced troubles with having colleagues understand how to navigate and use the CRM due to the more outdated and bland layout. I would love to see an up to date look to IXACT's CRM. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

IXACT allowed me to file my contacts accordingly and most efficiently by providing me with a wide variety of fields and options to not only choose from but also customize to my own liking. An added bonus is that IXACT's website feature has boosted my brand's name in the search engine to the first page with Google. Review collected by and hosted on G2.com.

SP
Real Estate Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IXACT Contact Real Estate CRM?

My site is gorgeous and the CRM platform is easy to use. I love having the ability to add goals, campaigns and customization Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

I wish more integrations were available to include a website chat feature and analytics. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Easy to use CRM for my personal leads allows me to sort, tag and lable Review collected by and hosted on G2.com.

Verified User in Real Estate
ER
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IXACT Contact Real Estate CRM?

Very Customizable, Lots of Templates with Options allowing me to be confident my site is unique and professionally appealing, unlike other common generic templates. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Logging in is very difficult, the process to reset a password is simple enough to do it constantly. Allowing login via linked accounts would assist this. Otherwise great! Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Automated Process and Content Creation on a routine basis allows me to keep a presence in the industry and direct my effort elsewhere. Ultimately saving me lots of time. Review collected by and hosted on G2.com.

CW
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about IXACT Contact Real Estate CRM?

Syncing to apple devices and having all of my information on all my devices Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Convoluted login process for the different components of the product.....CRM is different and separate from IDX and tracking. Multiple CRM within same platform that do not always communicate Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

Great affordable option but not all inclusive Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Solved keeping up with contacts, dates, reminders Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about IXACT Contact Real Estate CRM?

I love the website automation helpeful.I appreciate the crm features and email marketing.Lead generation to make profits.Its top of the line compared to competion. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Price is to expensive in my opinion they need to nake it cheaperIt all works properly.It could be better email marketing.On marketing side could be better to engage with email blasts. Review collected by and hosted on G2.com.

Recommendations to others considering IXACT Contact Real Estate CRM:

It has good features in crm with the monthly marketing emails. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Its helping me with being organized in crm.Its helped me gain attention with email marketing monthly.Im more productive witg using crm.My performance has increased too. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IXACT Contact Real Estate CRM?

The Monthly Newsletter and the ability to edit them is amazing. Especially from a brokerage standpoint where I can help my agents customize them, or customize them as the brokerage, before my agents send them Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

We do have several problems with the system giving us errors, especially when assigning activity plans. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Helping our agents keep in contact with their past clients - many have received responses to the newsletters. Review collected by and hosted on G2.com.

TH
Licensed Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about IXACT Contact Real Estate CRM?

It syncs with my lead gen site and tracks my progress based on my goals. Review collected by and hosted on G2.com.

What do you dislike about IXACT Contact Real Estate CRM?

Not seeing a downside yet. I'm very happy with the features. Review collected by and hosted on G2.com.

What problems is IXACT Contact Real Estate CRM solving and how is that benefiting you?

Keeps my from forgetting past leads and the keep in coach is great for staying top of mind. Review collected by and hosted on G2.com.