(15)
4.5 out of 5
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IXACT Contact Real Estate CRM
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VM
Valerie M.
REALTOR®
Real Estate
Small-Business(50 or fewer emp.)
What do you like best about IXACT Contact Real Estate CRM?
Ixact Contact is easy to use, easy to understand and overall, has an aesthetically pleasing interface. It is packed full of features, some of which are listed below.
Ixact Contact comes with built in email templates for drip campaigns with a set it and forget it feature, a calendar to manage all your appointments and tasks, a monthly newsletter with informative articles, and one of the best features is Ixact Contact's ability to track and monitor emails sent out. The campaign reporting feature is outstanding. It not only records how many emails you send out, but also keeps track of who opened those emails and how often. It also keeps track of bounce back stats, and more! Very detailed stats to help you gauge the effectiveness of your marketing campaigns.
The activity plans included have pre-written emails that are designed to get your message out to your prospects so they remember you when it comes time to buy or sell real estate. A business directory is also included and you can even print letters and labels.
Finally, Ixact Contact comes with a nice bonus feature, a mobile app. I like the Ixact Contact mobile app as it gives me easy access to my database. I can view my contacts, add new contacts wherever I am, make calls or send text messages to my clients, set appointments and more. Everything I can do on my home computer with Ixact Contact, I can now do with the mobile app as well. Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
One of the features missing from this great product is the ability to segregate your contacts into groups. For example, it would be nice to be able to separate your contacts into distinctive groups such as prospects, clients, agents, etc. and then when selecting a particular group see only those contacts from that group.
Another feature missing is the ability to create an auto-response email message that is automatically sent out once a new lead comes in. A customized welcome message for an initial follow up would be nice.
Finally, an expense manager built in would be a valuable addition to Ixact Contact. The ability to calculate and track commissions and expenses including splits and referral fees would be a definite asset to this product.
The mobile app tends to load a little slowly and I found that when logging out of the app, I had to repeatedly hit my back button on my phone to clear the Ixact Contact mobile app from my screen. You are unable to simply log out and return to your phone's desktop.
Review collected by and hosted on G2.com.
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268 IXACT Contact Real Estate CRM Reviews
4.5 out of 5
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HS
Hugo S.
Broker Realtor
Real Estate
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about IXACT Contact Real Estate CRM?
I love the fact that I can find my contacts easy. I like the email campaigns, I like how easy I can add notes and quick task. Quick Task keeps me accountable on my calls and follow-ups every day. I like how I can at a glance I can see where all my contacts came from, this helps me to focus my money in the right places. Love to see my Pipeline right in the Dashboard. There are so many tools within the System that other CRM's don't have. The implementation of the programs was so easy. The Customer support is always very responsive, I use it every day for my day to day work with my clients, to put notes, schedule emails, create campaigns, track my closings and info within my clients. The ease of integration with the team was very seamless and fast. There is a small learning curve yet once you get it all moves fast. Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
I would love to see more email campaigns and a texting feature. The email campaigns should have at maybe 12 touches for the year and at least 3-5 texts where they mention the clients that we are thinking of them. Also, it will be nice if there was a capability for video texting. That would be awesome! Review collected by and hosted on G2.com.
AR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
What do you like best about IXACT Contact Real Estate CRM?
I love the campains, letters, and newsletters that are so easy to set up! Pre-written, just need personalization and tweaks to make it work for your clients. So many helpful features to keep all your clients and contacts organized and in touch. We use it every day, my agents love it. Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
Sometimes there is a learning curve just because there are so many features that can be used. Review collected by and hosted on G2.com.
AR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
What do you like best about IXACT Contact Real Estate CRM?
Nice features and a lot of bang for the buck. My daughter owns a small real estate brokerage and we were searching for a reasonably priced but robust CRM for the agents. This is a great CRM for small brokerages, looks good and provides all the functionality most agents will need without breaking the bank. Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
The drip emails could be better and the number of emails allowed could be more. The monthly newsletter looks pretty blah. Navigation could be easier and better, a little confusing at times. Review collected by and hosted on G2.com.
RP
Richard P.
Realtor\Mortgage Agent
Mid-Market(51-1000 emp.)
Rating Updated ()
Original
What do you like best about IXACT Contact Real Estate CRM?
All in one integration - Syncs with Google Contacts - Host my agent webpage with idx - Social Media Postings - Stay In touch program ( xmas cards etc) and a montly newsletter! Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
Would like to be able to integrate with Zappier or the Zolo CRM (proprietary - Zolo probably wont allow) Review collected by and hosted on G2.com.
AR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
What do you like best about IXACT Contact Real Estate CRM?
I love that with IXACT's CRM, I never felt like I had to compensate for a missing field or feature by settling for a less efficient or completely irrelevant feature. Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
Though IXACT's CRM is highly efficient and included everything I held essential to a personal and efficient CRM, the layout of the overall site seems outdated. At times I have experienced troubles with having colleagues understand how to navigate and use the CRM due to the more outdated and bland layout. I would love to see an up to date look to IXACT's CRM. Review collected by and hosted on G2.com.
SP
Samantha P.
Real Estate Agent
Small-Business(50 or fewer emp.)
What do you like best about IXACT Contact Real Estate CRM?
My site is gorgeous and the CRM platform is easy to use. I love having the ability to add goals, campaigns and customization Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
I wish more integrations were available to include a website chat feature and analytics. Review collected by and hosted on G2.com.
ER
Verified User in Real Estate
Small-Business(50 or fewer emp.)
What do you like best about IXACT Contact Real Estate CRM?
Very Customizable, Lots of Templates with Options allowing me to be confident my site is unique and professionally appealing, unlike other common generic templates. Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
Logging in is very difficult, the process to reset a password is simple enough to do it constantly. Allowing login via linked accounts would assist this. Otherwise great! Review collected by and hosted on G2.com.
CW
Christopher W.
Realtor
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about IXACT Contact Real Estate CRM?
Syncing to apple devices and having all of my information on all my devices Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
Convoluted login process for the different components of the product.....CRM is different and separate from IDX and tracking. Multiple CRM within same platform that do not always communicate Review collected by and hosted on G2.com.
UR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
Rating Updated ()
Original
What do you like best about IXACT Contact Real Estate CRM?
I love the website automation helpeful.I appreciate the crm features and email marketing.Lead generation to make profits.Its top of the line compared to competion. Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
Price is to expensive in my opinion they need to nake it cheaperIt all works properly.It could be better email marketing.On marketing side could be better to engage with email blasts. Review collected by and hosted on G2.com.
AR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
What do you like best about IXACT Contact Real Estate CRM?
The Monthly Newsletter and the ability to edit them is amazing. Especially from a brokerage standpoint where I can help my agents customize them, or customize them as the brokerage, before my agents send them Review collected by and hosted on G2.com.
What do you dislike about IXACT Contact Real Estate CRM?
We do have several problems with the system giving us errors, especially when assigning activity plans. Review collected by and hosted on G2.com.
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