
In my entire career of 10 yrs on FileNet we did not see single issue related to the product with any Version of FileNet we have used. It is the best ECM and BPM tool, I can say FileNet is the evergreen product when compared with other competitors with respect to security and process.It performs very well as advertised.Maintenance is very minimal. Administration is made easier and lighter weight than in the past.
Since P8 5.0, the IBM FileNet suite has really come into its own as a modern, scalable ECM platform. The APIs have been simplified. The API was great and easy to use even for .Net. Since P8 4.5, building workflows has been great and easy.
In my organization IBM Enterprise Content Management is used across the organization by various departments. It provides easy access to stored content with proper security management. It is used to eliminate the need to store the physical documents, hence saving lot of cost and human effort. Review collected by and hosted on G2.com.
It has to improve a bit on Capture area to make the environment developer & user friendly. For any capture component it has to be installed on every machine individually. Though it can be fulfilled with DataCap module.
Configuration and customization still require deep expertise in the platform. Review collected by and hosted on G2.com.
The tool provides various functions and conveniences within the workflows, ease of execution, traceability of information, reliability of the process with all records, good presentation regarding the next steps and stages of the ongoing process until its final stage. Review collected by and hosted on G2.com.
Some screens require unnecessary clicks from the user, which often turn into errors and difficulty of use, leading to a negative user experience. Review collected by and hosted on G2.com.
User-friendly interface is the thing I like the most. The interface is divided into the main window with records or folders, windows with metadata and auxiliary windows. Review collected by and hosted on G2.com.
I dislike the lack of group actions upon the digital objects but I suppose that is the particular implementation issue. Workflows created for the Content Manager can sometimes be difficult to follow or execute. Review collected by and hosted on G2.com.
You have the ability to bring order to mix of content, digital as well as scanned content. You can build a workflows around various types of content that are critical to operations.
Built in AI helps make the process less hands on and makes ECM an easier task. Bring in your customers into the fold where content like manuals or data sheets can affect their decisions about using your services or products Review collected by and hosted on G2.com.
There is lot of planning required to get the best out of it but that goes with any ECM Solution Review collected by and hosted on G2.com.
It is a great product for Content Management. Supports a variety of feature versioning, security, auditing, business objects, etc. It also supports business process workflows. A variety of tools are provided like ACCE, PCC, PA, PD etc Review collected by and hosted on G2.com.
The workflow process designer, process tracker, and process administrator does not work all the time. These can be moved in ICN. Review collected by and hosted on G2.com.
Search results fast
Can be integeated with datacap web Review collected by and hosted on G2.com.
Adding new a lage to an archived document need to download and rescan or upload the whole documents, while old systems had feature to add page in specific order Review collected by and hosted on G2.com.
You can do an automation process for archiving and structural documents, and it can be integrated with any software needed. Review collected by and hosted on G2.com.
Some features need a specific browser to open. Review collected by and hosted on G2.com.
The console of IBM was very impressive, i would highly recommend this type of console where you can view your contents easily. Review collected by and hosted on G2.com.
I didn't see any drawbacks, just wanna add one thing to make this more generic in terms of getting and adding contents from different platforms. Review collected by and hosted on G2.com.
IBM Filenet is one place for all business need Review collected by and hosted on G2.com.
Sequence of the workplace, content manager and process engine could be placed in a single place Review collected by and hosted on G2.com.
Multi-line meta data managing was great! Review collected by and hosted on G2.com.
The hardest part was to find some types of object and casting the ones i wanted to insert Review collected by and hosted on G2.com.
Getting my record accurate and more often easy userfrindly Review collected by and hosted on G2.com.
Connection is bit slower and all working and uploading needs time Review collected by and hosted on G2.com.