EV Reach Reviews & Product Details

I like how well it integrates with AD to provide onsite and remote troubleshooting for IT issues. It integrates with Microsoft and Windows LAPS which is great for troubleshooting issues where a machine is off the internal network and may only have internet access. Review collected by and hosted on G2.com.

I'd like for there to be an option to try and correct stale IP addresses, maybe the EV clients on the remote machines could check in with a central sever on an IP address change. It seems currently to go off DNS which has issues in our large environment. Review collected by and hosted on G2.com.

What I like most about the product

1. Very easy to install on computers

2. Using the tool is really easy and secure

3. The additional features that the tool has give me the ability to see in real-time if there is a problem with the computer

I can see the status of the CPU, Hard drive, Network, process running, and more...

4. Ease of Implementation

we are using it very frequently with our external Customers Review collected by and hosted on G2.com.

One thing that i don't like is the product doesn't support yet on SAML in Azure for SSO Review collected by and hosted on G2.com.

EV Reach offers a standout remote connection solution that truly enhances its usability. The automation features are a big plus, streamlining tasks and saving valuable time. Review collected by and hosted on G2.com.

The fact that it’s a desktop application can be a bit of a hurdle. A shift towards an on-premise web app might simplify management and make the entire experience even more seamless. Review collected by and hosted on G2.com.

- Quick remote and reliable sessions

- Easy configuration and install

- Multiple functionalities to lock a remote user out to file transfers Review collected by and hosted on G2.com.

- Wake on lan is a struggle to set up

- Doesnt always update IP of Wifi devices and keeps old IP configurations. Restarts dont help

- Ghost admin mode is doable but at times a hassle to set up Review collected by and hosted on G2.com.

The Goverland Reach server does exactly what it says it does, very quickly and easily allows our Help Desk to support all of our systems remotely, including those off the network. Review collected by and hosted on G2.com.

There really isn't much to dislike, it just works, but with that being said, there are a few things concerning the reports automation/software installs that I would do differently, but it still does exactly what it states it will. Review collected by and hosted on G2.com.

What I like most about EV Reach is its ease of use and its ability to efficiently manage devices on the network. Its intuitive interface and advanced remote control and automation features make IT management much more agile and effective. Review collected by and hosted on G2.com.

What I like least about EV Reach is that, on some occasions, the initial setup can be somewhat complex and requires a certain learning curve. Additionally, it would be ideal to improve the response speed in large networks and optimize integration with other management systems. Review collected by and hosted on G2.com.

EV Reach is an all-in-one program. The application provides excellent coverage with a list of features which any user can take advantage of to provide excellent service. The installation of the program is seamless and very easy. The Customer Support provided by the EV team is unmatched and allows for users to freely connect with them to solve problems and any issues faced.

EV Reach is part of my daily used programs for remotely connecting to end user computers, as the program integrated into the internal network with ease. I am able to navigate the internal active directory, resetting passwords and more. Review collected by and hosted on G2.com.

The only issue that I am having with EV Reach is when the systems are older, there proves to be problematic to connect. Review collected by and hosted on G2.com.

It's the easier program to use, it can be set up in seconds. The best features I find incredible are the screen sharing and remote access, which make it easy to work on projects without having to be present. Review collected by and hosted on G2.com.

EV Reach meets all the requirements it offers, I have no performance or speed issues. The only downside is that there are occasional server issues, and in those cases, they are very difficult to resolve remotely. Review collected by and hosted on G2.com.

I work in a school that is 0.9 miles long from one end to the other. I use EV Reach every day. EV Reach saves me a lot of footwork. I can use it to remote into users' computers from my office and solve the easier problems that can be handled with a simple remote session. That feature alone saves me tons of time to work on computers and devices in need of repair. Review collected by and hosted on G2.com.

As for the downsides to EV Reach, I honestly wish the center of the screen would go to dark mode like the rest of the screen. After a long day in front of the screen, it would be nice to not have to strain the eyes reeding black letters on a white screen. I prefer the white letters on a gray or black screen. Review collected by and hosted on G2.com.

EVReach is an incredibly versatile and user-friendly tool that delivers immense value for remote access, IT management, and administrative tasks. As someone who works in IT and cybersecurity, I appreciate tools that streamline my day-to-day operations, and EVReach stands out for a variety of reasons: Simplified remote access, IT Management features, security-focused approach, and ease of use. Review collected by and hosted on G2.com.

performance lag quite often, pricing, and resource intensive Review collected by and hosted on G2.com.