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Google Workspace Reviews & Product Details

Google Workspace Overview

What is Google Workspace?

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

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Google Workspace Details
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Product Description

Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, shared Calendars, and many more.


Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,668,095 Twitter followers
LinkedIn® Page
www.linkedin.com
306,458 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Phone
+1 (650) 253-0000
Total Revenue (USD mm)
$182,527
Description

Organize the world’s information and make it universally accessible and useful.


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Recent Google Workspace Reviews

YJ
Yashraj J.Mid-Market (51-1000 emp.)
5.0 out of 5
"All-in-One Productivity Powerhouse – Google Workspace Delivers Seamlessly"
Appsheet, Google Appscript, Connect with each members of the company, Easy to use, Low pricing
SM
Surya Prakash M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Google Workspace Powerful modern collaboration easy to manage by the IT Team"
Their ease of access and used for the IT team, integration part is also good there is no any hard core engineering skill is required to use as admi...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Google Workspace combines ease of access with ease of use. Everything at your fingertips."
For me it would be that everything... be it my email, my calendar, my documents or my spreadsheets, are all accessible in one place securely

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42,890 Google Workspace Reviews

4.6 out of 5
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42,890 Google Workspace Reviews
4.6 out of 5
42,890 Google Workspace Reviews
4.6 out of 5

Google Workspace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
SM
Manager-IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Google Workspace?

Their ease of access and used for the IT team, integration part is also good there is no any hard core engineering skill is required to use as administrator and lots of compliance security 3rd party application controls are there everything is good overall also our all users are used to with their personal gmail so there is no hurdle to use in the any compnay so implementation and training is so easy ....... we are using whole day google workspace services in the organisation.

Customer support is also good and we have purchased from the vendor and vendor support is also good Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Pricing is the mail negative point every year it will increase. Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

First in every company basic requirement is email and google is one of the best solution for it rest drive sheets and many more other feature is awesome ............. Google meet is one of the best feature. Review collected by and hosted on G2.com.

SB
Data ETL manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

Google Cloud is notably useful due to its scalability and powerful infrastructure, making it suitable for enterprises of all sizes. One of the most significant advantages is its superior data analytics and machine learning capabilities, like as BigQuery and Vertex AI, which assist enterprises in gaining insights and developing intelligent applications. It integrates seamlessly with other Google services, increasing efficiency and collaboration—particularly with technologies such as Google Workspace. Google Cloud also prioritizes security, including built-in capabilities such as identity management and data encryption. Its worldwide network offers consistent high performance and reliability across areas. Furthermore, various pricing structures and a pay-as-you-go mechanism make it affordable. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

One disadvantage of Google Cloud is its steep learning curve, particularly for people new to cloud services. Some users find the interface and documentation to be more difficult than competitors. Pricing can sometimes be perplexing, and unexpected charges may occur if expenses are not closely monitored. Compared to AWS and Azure, Google Cloud features fewer third-party connectors and a smaller ecosystem. Certain services or support options may not be available in all regions. Furthermore, while Google Cloud is dependable, some consumers believe that customer service responsiveness may be improved. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

Work with HUGE csv files, distributed across a globe compute power Review collected by and hosted on G2.com.

OO
Consultant Architect
Architecture & Planning
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Products used within Google Cloud: Google App Engine, Google Workspace, Google Marketing Platform, Looker, Google Cloud BigTable, Google Cloud BigQuery, Google Compute Engine, Google Kubernetes Engine (GKE), Google Cloud Identity & Access Management (IAM), Vertex AI, Google Cloud Speech-to-Text, Google Cloud Natural Language API, Looker Studio, Google Cloud Dataproc, Google Security Operations, Google Virtual Private Cloud (VPC), Google Cloud Persistent Disk, Google Cloud Build, Google Cloud Trace, Google Firebase Test Lab, Google Cloud Storage, Google Cloud SQL, Google Cloud Spanner, Google Cloud Source Repositories, Google Cloud Shell, Google Cloud SDK, Google Cloud Pub/Sub, Google Cloud Monitoring, Google Cloud Logging, Google Cloud Load Balancing, Google Cloud Key Management Service, Google Cloud Identity-Aware Proxy, Google Cloud Functions, Google Stackdriver Error Reporting, Google Cloud Endpoints, Google Cloud DNS, Google Cloud Deployment Manager, Google Cloud Dataflow, Sensitive Data Protection, Google Cloud Console, Google Cloud CDN, Google Cloud APIs, Google Maps Platform, Google Cloud Dialogflow, Google Cloud Dataprep, Google Firebase Realtime Database, Google Cloud Profiler, Google Cloud Firestore, Google Cloud Storage for Firebase, Google Cloud Filestore, Google Cloud Storage Transfer Service, Google BigQuery Data Transfer Service, Google Cloud Armor, Google Cloud Tools for PowerShell, Google Cloud Tools for Eclipse, Gradle App Engine Plugin, Maven App Engine Plugin, Google Firebase Crashlytics, Google Cloud AutoML, Google Cloud TPU, Google Cloud Text-to-Speech, Google Cloud Security Command Center, Google Cloud Access Transparency, Google Cloud Tasks, Google Cloud Deep Learning Containers, Google Cloud Healthcare API, Google Cloud Run, Google Cloud Knative, Google Cloud GPUs, Google Cloud Data Fusion, Google Cloud Data Catalog, Google Cloud Memorystore, Google Cloud Code, Google Cloud Tekton, Google Cloud Cost Management, Google Anthos Service Mesh, Google Cloud OpenCue, Google Cloud Foundation Toolkit, Google Cloud NAT, Google VPC Service Controls, Google Cloud Identity, Google Cloud Identity Platform, Managed Microsoft AD, Google Cloud Policy Intelligence, Google Titan Security Key, Google Cloud reCAPTCHA Enterprise, Google Cloud Web Risk API, Video AI, Google Cloud Certificate Authority Service, Vertex Explainable AI, Migrate to Virtual Machines, Apigee API Management, Google Cloud Document AI, Vertex AI Search for retail, Google Anti Money Laundering AI, Mandiant Digital Threat Monitoring, Manidant Automated Defense, Mandiant Threat Detection and Intelligence, Mandiant Security Validation, Google Cloud Scheduler, Google Artifact Registry, Mandiant MDR, Google Cloud Deep Learning VM Image, Google Cybersecurity training, Google Secret Manager, Cloud Domains, Google Service Catalog, Google Cloud Composer, Google Migrate to Containers, Google Cloud Firewall, Google Cloud Migration Center, Google Cloud Asset Inventory, Google Local SSD, Google Video Stitcher API, Google Cloud Recommendations AI, Google VirusTotal, Google Transcoder API, Google Cloud Transfer Appliance, Google Service Directory Platform, Google Chronicle SIEM, Google TensorFlow Enterprise, Google Device Connect for Fitbit, Payment Gateway, Google Cloud Deploy, Google Config Connector, Google Carbon Footprint, Google Earth Engine, Google Application migration, Google AlloyDB for PostgreSQL, Google Analytics Hub, Google Live Stream API, Google Assured Open Source Software, Cloud IDS, Google VMware Engine, Google Backup and DR service, Google Contact Center AI, Google Network Connectivity Center, Google Confidential Computing, Google BigLake, Google Network Intelligence Center, Google Datastream, Google Dataplex, Google Cloud Workflows, Google Cloud Assured Workloads, Translation AI, Batch, Firebase Authentication, Google Cloud Functions for Firebase, Vertex AI Search and Conversation, Vertex AI Notebooks, Media Translation, Google Cloud AI Infrastructure, Recommender, Sole-tenant Nodes, Active Assist, Google Cloud API Gateway, Google Cloud Application Integration, Google Cloud Blockchain Node Engine, Google Cloud Connectivity, Google Cloud Workstations, Google Cloud Dataform, Duet AI for Google Workspace, Google Distributed Cloud Hosted, Google Cloud Immersive Stream for XR, Google Cloud Infrastructure Manager, Mandiant Attack Surface Management, Mandiant Breach Analytics for Chronicle, Google Cloud Parallelstore, Google Cloud Rapid Assessment & Migration Program (RAMP), Google Cloud Skaffold, Google Cloud Spectrum Access System (SAS), Google Cloud Tau VM, Google Cloud Telecom Data Fabric, Google Cloud Telecom Network Automation, Google Cloud Telecom Subscriber Insights, Google Cloud Terraform on Google Cloud
What do you like best about Google Cloud?

Google Cloud stands "tall" & proximity for the cutting-edge strong innovation enterprise integration with various services in Artificial Intelligence & Machine Learning intricacies, & data analytics capabilities with the services spanning across BigQuery, Cloud Functions, Google Kubernetes Engine, Google Workspace & Firebase etc.

There are enormous features - ease of use & implementation, user-friendly interface, & frequency of use is high due to the versatility of the platform in handling sophisticated workload, orchestration, data analysis, serverless computing, & customer support centric oriented with high-level documentation. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

Google Cloud could benefit from enhanced compatibility with legacy systems & non-Google applications, particularly by simplifying the process of custom configurations.

As a leading force in the cloud space, Google Cloud demonstrates innovative growth, a strong customer-centric approach, & a consistently reliable suite of products. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

Google Cloud is resolving the enormous key challenges: - cutting-edge innovation with AI & ML-driven automation, Big Data & real-time analytics, data scalability, cloud infrastructure, security & compliance, Collaboration & productivity, Cost optimisation. Review collected by and hosted on G2.com.

JC
Full Stack Designer and Animator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

Honestly, what I like best about Google Cloud is how smooth everything feels once you're set up. The tools integrate really well with each other, and things like BigQuery and Cloud Functions just work without a ton of extra setup. I also love how easy it is to scale stuff—like, you start small and then ramp up without having to completely rearchitect. Plus, the documentation and community support are actually helpful (not always the case elsewhere). Overall, it just makes building and managing projects feel less stressful. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

I wish the pricing was clearer—it can get confusing fast. And some features could use better examples in the docs. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

Google Cloud is helping me solve a few big headaches—mainly around scalability, data handling, and infrastructure management. Instead of worrying about setting up and maintaining physical servers or dealing with complex database scaling, I can just focus on building and deploying. BigQuery, for example, takes the stress out of processing large datasets—I can run complex queries in seconds that would’ve taken forever elsewhere. And with tools like Cloud Functions, I can automate workflows without spinning up a whole server. Overall, it’s saving me time, reducing overhead, and letting me move a lot faster with my projects. Review collected by and hosted on G2.com.

YC
Product Engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

What i really like about google cloud is how well it integrates with other google services, If you're already in google ecosystem for example using gmail, google workspace or bigquery. I used google cloud services daily and everything feels just seamless. The UI is clean and i expecially enjoy the speed and reliability of services like compute engine and cloud storage. Pricing is also very competetive. Even non technical person can use most of the services by google cloud, and for developer its very easy to integrate with. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

So the only thing i dislike about google cloud is its invoicing and the billing dashboard its very overwhelming. There are times when i could not identify the charges as the services for being i am charged is not clearly mentioned. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

I use google cloud for hosting apps and some data processing tasks it helps reduce infrastructure management overhead and gives me more flexibility to scale my products when i need to. The reliablity and uptime are excellent so i dont stress about my services going down. Review collected by and hosted on G2.com.

SS
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Products used within Google Cloud: Google Workspace, Translation AI
What do you like best about Google Cloud?

Google Cloud is a powerful platform that offers scalable infrastructure, advanced data analytics, and robust security features to support businesses of all sizes. It enables organizations to store, manage, and analyze data efficiently while leveraging artificial intelligence and machine learning tools to drive innovation. One of the key advantages of Google Cloud is its seamless integration with other Google services, high-performance computing and global availability. Its pay-as-you-go pricing model also makes it cost-effective, allowing businesses to scale resources up or down based on real-time needs. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

One downside of Google Cloud is that its pricing structure can be complex and difficult to predict, especially for organizations without dedicated cloud expertise. Additionally, some users find the interface less intuitive compared to competitors like AWS or Azure, and support options may require higher-tier plans for responsive service. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

Google Cloud helps me run my golf simulator business more smoothly by making real-time collaboration easy. Whether I'm managing bookings, checking customer data, or coordinating with staff across different locations, everything stays synced and accessible. I can update schedules, track performance, and share information instantly, which saves time and keeps my team on the same page—even when we're not in the same place. Review collected by and hosted on G2.com.

SS
Life & Health Broker
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

Google Cloud is a convenient platform that remembers everything daily, so you don't have to. If you use a Windows-based device that utilizes Google applications, then using Google Cloud is simple, automatically integrates with ease, and just makes sense when you use it every day. AI supports various consumer needs, and when more complex issues arise, AI will get you connected with a Google technical support professional. You can develop applications, monitor analytics, and streamline workflows with ease. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

Google Cloud provides users with a minimum amount of free cloud storage that many find inadequate for their needs. Thankfully, Google offers additional Cloud storage for an affordable monthly cost. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

Google Cloud solves the need for additional hard drive storage space and/or USB flash drives to store consumer information in an easily searchable format that is also easily accessible.

Application development and deployment. Analytics. Developer tools. Training platform. Review collected by and hosted on G2.com.

IS
Office Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Google Workspace?

What I really like about Google Workspace is how everything works together so smoothly. Whether it's Gmail, Calendar, Drive, Docs, Sheets, or Meet, it makes collaborating and staying organized a breeze. The integration across all the tools helps save time and makes it easy to access everything from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Google Workspace?

Sometimes Google Docs has minor glitches and doesn’t work properly, but it’s not too often. Also, they raised the price this year, which wasn’t very convenient. Another downside is that there’s no live support or chat to contact a support agent. Recently, I needed to reach out for support, but there was no direct support email or chat, and the community forums and guidelines didn’t help resolve my issue. It would be much more convenient if live support was available. Review collected by and hosted on G2.com.

What problems is Google Workspace solving and how is that benefiting you?

Google Workspace helps us centralize everything we need. We communicate through Gmail, create documents, sheets, and reports without needing to pay extra for Excel, PowerPoint, or Microsoft Word. Google Meet is also very convenient for video calls, and we benefit from numerous integrations and the ease of using SSO for seamless access across all platforms. It keeps everything streamlined and cost-effective. Review collected by and hosted on G2.com.

BD
Founder and CTO
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Google Cloud?

Google Cloud is one of the most reliable cloud hosting provider, I have been using it for the past 2 years and so far I did not face any issues. Mostly I use Google Cloud Virtual Machine with Static IP, they charge for the ingress and egress charges through that IP Address, the configuration I choose for the VM comes under always free tier and I don't have to may anything for the VM. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

They don't have any dedicated technical support which I feel is a must for a cloud hosting provider Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

Google Cloud is a all-in-one platform for your Cloud needs. It has dedicated services for android server backend - Firebase, provides dedicated virtual machines, storage buckets which fulfils my needs. Mostly I use Google Cloud for hosting my website and storing files using storage buckets. Review collected by and hosted on G2.com.

TT
Artificial intelligence Engineer | AI & ML
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Google Cloud?

There are many things that i like about Google cloud. It provides powerful AI tools and applications like vertex AI which is bit popular, and it provides a large network of data centers also. I find google cloud a bit cost effective compared to AWS and Azure.It is also good in security and privacy as in provides encryption.The user friendly interface makes the google cloud easy to use.Implementing is also not so difficult.I use this cloud platform regulary to track the usage and analyse it. Review collected by and hosted on G2.com.

What do you dislike about Google Cloud?

The things I dont like about google cloud and feel it as a downside is, Trying to integrate any third part application or software to is very difficult and sometimes not possible and even though it is cost effective the pricing model is very complex ,so that it will be very difficult to estimate the price.I also feel it has less resources and not so good customer support compared to other cloud providers like AWS and Azure. Review collected by and hosted on G2.com.

What problems is Google Cloud solving and how is that benefiting you?

As I am an AI engineer I deal with finetuning and training the LLM models which requires a higher GPUs which is not available in our systems. So Google cloud helps in providing a Virtual Machine with the required GPUs in a comparatively less cost compared to other cloud platforms, I also make use of the vertex AI provided by it which is very useful for me. Review collected by and hosted on G2.com.