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Ecomchain Reviews & Product Details

NK
Administrator
Accounting
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ecomchain?

eComchain perfectly fits our model of B2B2C, although we haven't officially ventured in to the B2B space as soon as we thought. With this unique B2B2C platform offered by eComchain, we were able to invite our dealers to setup their own B2C branded sites, which increased our sales channels and revenue. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

There's nothing to dislike about this product because there's no other product or platform that offers B2B2C functionalities. Review collected by and hosted on G2.com.

Recommendations to others considering Ecomchain:

If you are looking for a platform that's easy to use and administer with 10 times more features offered compared to other platforms out there, eComchain is the platform for you. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

Increasing sales channels and revenue has been very easy with eComchain. A lot of the features related to Order Management, Quote Management, multiple SKU with Warehouse management including Purchase Order Management are some of the highlights of this product. Review collected by and hosted on G2.com.

Ecomchain Overview

What is Ecomchain?

eComchain is Cloud-based eCommerce platform hosted on AWS. Its unique offering is its B2B2C model, first of its kind for Manufacturers, Distributors / Dealers and end Consumers for various verticals of the business. With eComchain, a manufacturer can reach out to a network of dealers and distributors on the eComchain's B2B eCommece platform. These network of dealers and distributors can in turn reach out to their end consumers through their branded specialized sites on the same eComchain platform hosted by the manufacturer.

Ecomchain Details
Languages Supported
Arabic, German, English, French, Gujarati, Hindi, Italian, Latin, Malayalam, Nepali, Punjabi, Polish, Portuguese, Spanish, Urdu, Chinese (Simplified)
Show LessShow More
Product Description

eComchain provides a cloud-based eCommerce platform that uniquely combines functional, flexible and customizable features. Businesses can set up and manage their sales across multiple channels including: web, mobile, stores to drive sales volume.

How do you position yourself against your competitors?

eComchain offers a cloud based solution for B2B2C


Seller Details
Seller
eComchain
Year Founded
2001
HQ Location
Frisco, TX
Twitter
@eComchain
2,434 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Description

eComchain is a cloud-based e-commerce platform designed to enhance the online retail experience for businesses and their customers. Known for its unique B2B2C model, eComchain allows manufacturers and distributors to connect directly with end consumers, integrating complex supply chain dynamics into a simple, effective online shopping platform.At the core of eComchain's offerings is its ability to simplify the creation and management of online stores, providing scalable solutions for businesses of all sizes. The platform offers a wide array of features including customizable store designs, product catalog management, integrated payment gateways, advanced analytics, and marketing tools that help businesses understand customer behavior and preferences.One of eComchain's standout features is its efficient handling of multi-level relationships between suppliers, distributors, and consumers, making it possible to manage different tiers of sales channels seamlessly. Additionally, the platform supports international commerce, with multi-language and multi-currency capabilities, ensuring businesses can reach global markets without barriers.


SK
Overview Provided by:
Cloud Computing * Commerce * Enterprise Experts

Recent Ecomchain Reviews

OA
Oumaima A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Unleashing the Potential of Ecomchain"
One of the aspects that makes Ecomchain remarkable is its adaptability. It empowers businesses regardless of their size to effortlessly build and o...
RG
Ritesh G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Ecomchain - Review"
Ecomchain is a AWS based ecommerce platform, it provide B2C and B2B ecommerce model for distributors, Consumers and Manufacturers. Ecomchain has wi...
Verified User
C
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Feature rich product with great customer service"
The staff at Ecomchain were very responsive and went over and beyond to meet timelines.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

7 months

Average Discount

6%

Perceived Cost

$$$$$
View More Pricing Information

Ecomchain Media

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30 Ecomchain Reviews

4.7 out of 5
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30 Ecomchain Reviews
4.7 out of 5
30 Ecomchain Reviews
4.7 out of 5

Ecomchain Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
OA
Chargée d'étude, suivi et contrôle des projets GAG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ecomchain?

One of the aspects that makes Ecomchain remarkable is its adaptability. It empowers businesses regardless of their size to effortlessly build and oversee their e commerce platforms. Whether you're a startup or an established enterprise Ecomchain provides a range of tools and customization choices that can be personalized to meet your specific requirements. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

The pricing model offered by Ecomchain might not be the fit, for every business, especially small startups or businesses with budgets. When compared to e commerce solutions in the market some may find that Ecomchains pricing structure is relatively higher. This could potentially discourage cost businesses those that are still, in their early stages. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

Ecomchain strives to provide an pleasant shopping experience, for my customers. Its interface is designed to be user friendly with navigation and a responsive layout. Ecomchain ensures that my customers can effortlessly explore products, place orders and keep track of their purchases. Moreover the platform includes features, like personalized recommendations and customer reviews enhancing the shopping experience with a personal touch. Review collected by and hosted on G2.com.

RG
City Head Micro Fulfilment
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ecomchain?

Ecomchain is a AWS based ecommerce platform, it provide B2C and B2B ecommerce model for distributors, Consumers and Manufacturers. Ecomchain has wide network of B2B players on its platform which helps to connect with multiple vendors and to have best ssrvices. Ecomchain has a customisable layout which is helpful for uploading product information and has a very easy to use Order Management system. Its Chatbot features helps customers to get their queries resolved in less time without hassel. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

New features implementation TAT is high which results in loss of opportunity, Some premium features are costlier than other platforms. Proper support documentation need to be provided for smoother training purpose. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

Ecomchain has helped us in properly managing our orders and fulfilling them as per the customer requirement. Its B2B model helped to connect with multiple vendor to get better quality product at competitive price. EcomChain's Aguemented reality based Try it feature helped our customer to choose right product for themselves. Review collected by and hosted on G2.com.

Verified User in Restaurants
CR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Ecomchain?

The staff at Ecomchain were very responsive and went over and beyond to meet timelines. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

Ecomchain was missing what we believed would be some basic features in comparison to what came "out of the box" that would need to be customized and paid for. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

n/a

Developed a user-friendly platform for our franchisees to use for all of our in-store technology Review collected by and hosted on G2.com.

JW
Bachelor of Business Administration (BBA), Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ecomchain?

I am impressed by the eComchain e-commerce platform because it guarantees that my requirements are available from the first moment and, if for some reason they were not there they would go ahead and develop them at a fixed cost and term Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

I do not like it that it is quite heavy in its characteristics and functionalities, the time needed to train yourself is longer than other products, however, once we understand it, we have a great time. Review collected by and hosted on G2.com.

Recommendations to others considering Ecomchain:

We agree that if you are interested in an e-commerce platform that is grounded in functions-rich SaaS with a dynamic team to help you at every step of your eComchain e-commerce journey, it is the product you should consider. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

After implementing e-commerce solutions such as Magento, which implies a great extension, customization and practically without support we find eComchain.com through mutual contacts. The eComchain product has been carried out around a B2B2C business model, as a unique solution to which it connects and includes several levels of supply chain from suppliers to end users, providing customized e-commerce sites for various levels. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ecomchain?

eComchain's team ensures the our requirements were available out of the box and if they were not there for some reason they would go ahead and develop them for us at a fixed cost and fixed time frame. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

Since its a pretty heavy on its features and functionalities time taken to self-train is more than other products - however once we get an understanding, we definitely had a great time. Review collected by and hosted on G2.com.

Recommendations to others considering Ecomchain:

If you are interested in a feature rich SaaS-based eCommerce platform with dynamic vibrant team to assist you at every step of your eCommerce journey, eComchain is the product you need to consider. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

We did not have an online presence since our business began - atleast now we have some online presence even if there are not many products on the site because we are still trying to figure out the GST (Taxes) and shipping logistics for online stores. Review collected by and hosted on G2.com.

MN
Sales Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ecomchain?

eComchain team literally handholds us right from website setup to going live. And continues their support even for minute updates we had. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

Since we had everything done for us by eComchain team and they are so easy to approach for support, we often does not bother to try to change something on site ourselves. Review collected by and hosted on G2.com.

Recommendations to others considering Ecomchain:

This team is a blessing for anyone one who needs support for online business. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

Selling online has always been a no man's land for us. eComchain cleared the air for us and opened our doors to online business. Review collected by and hosted on G2.com.

MS
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ecomchain?

We were alien to online business. Had no idea whatsoever how things work. eComchain helped us literally hand holding. All the process, starting from Requirement gathering was done with such professionalism. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

eComchain does not have a detailed support documentation. We have to contact them for any complex updates on our store. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

We were new to online business. We had no idea where to start. eComchain negated all these questions we had and helped us launch our online business with ease. Review collected by and hosted on G2.com.

MA
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ecomchain?

Ecomchain team always stick to their plan and deliver what they promise within the deadline. Everything was on plate during delivery. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

Ecomchain does not have much documentation if we have to something by ourselves, however their support team is always there for an kind of assistance. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

We had various pain points and were confused with how to take our business online. Ecomchain helped us and showed us the way. Review collected by and hosted on G2.com.

SU
Regional Sales Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ecomchain?

Almost all of the features that we were searching for where present within Ecomchain out of the box. Had no worries on development time as it was already built in. Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

There is lack of advanced knowledge base, we find it difficult sometimes to follow the procedures. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

Basically our business online. We had not much of a presence online, we were able to spread our business using eComchain. Review collected by and hosted on G2.com.

RM
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ecomchain?

Even with tremendous amount of features, the frontend store loads lightning fast unlike other solutions we have used in past.

Review collected by and hosted on G2.com.

What do you dislike about Ecomchain?

Its knowledge base. Mainly because of huge list of features we are unable to trackdown from the support documents. Review collected by and hosted on G2.com.

What problems is Ecomchain solving and how is that benefiting you?

Online Lead conversion. Review collected by and hosted on G2.com.