HRSoft Compensation Management Reviews & Product Details

I like the ability to have a development environment to test new uses of the system. I like our ability to create more in the tool, including additional fields and calculations. I like the flexibility to personalize the manager's view as needed, especially for other countries. I enjoy working with the team at COMPview and HRsoft. They have been able to build a different setup for our legal environment and needs. HRsoft is always working on improvements especially based on feedback we provide and has made many updates in the last couple years. Review collected by and hosted on G2.com.

We are unable to directly connect our system to HRsoft and have to manually upload our data due to internal restrictions. We would like to see more knowledge transfer and information from both HRsoft and current customers beyond their annual conference which is great to attend. Review collected by and hosted on G2.com.

HRSoft has helped our organization streamline and simplify our compensation processes for bonuses and market adjustments. The platform is easy to navigate for users and administrators have a myriad of options to ensure the system is tailored to their organization’s process. Review collected by and hosted on G2.com.

HRSoft and COMPview greatly changed how our organization manages compensation processes. The benefits far outweigh the negatives, however we have found that the system can be nuanced and doesn't align with our organizational structure. However, we have learned to work through these issues with the help of our engagement team. Review collected by and hosted on G2.com.

Because our Comp Philosophy and Merit logic is complex, the customization capability of HRsoft was immensely helpful, and part of the reason we decided to go with HRsoft instead of Workday's Advanced Comp. Review collected by and hosted on G2.com.

After delivering the specs of the logic we needed for the tool, the team moved forward to implement them and kicked the tool back to us for testing without doing any preliminary testing/troubleshooting themselves to ensure our specifications were operating as intended. As a result, we had a large amount of changes, corrections, and updates to make to the tool before we were ready for go-live. This drove more work to our team than we were initially anticipating. Review collected by and hosted on G2.com.

Once I coudl figure out the UX it fundamentally got the job done. Review collected by and hosted on G2.com.

UX:

First the initial screen I get a compensation reports dashboard down at the bottom. I'm expecting these things to be clickable to bring me into the details behind them, but none of them are. Which brings me to the next point, it's not immediately clear how I get into my actual comp plan changes. Given most people come in there just to update their teams comp, you'd think there would be a big button for this on the front page, but instead you're forced to use the hamburger menu in the top left.

Once you're in the comp plan, we have bonuses and salary adjustmnets split out onto 2 different tabs, however, when I submit, I need to have both tabs complete as the tabs don't submit individually.

Also, once complete and the process is finished, I have no way of going back in to the comp plan, so I'm trying to write this review without being able to go back in and look at what I saw.

From memory, I remember the team members rating was on one tab, however, it wasn't actually on the bonus tab which is the most relevant place for it to be (this is maybe just a configuration issue for our instance).

On the bonus tab, I did not like how I was not able to adjust bonus using percentages. I instead had to download to an excel, do the %'s then figure out the corresponding dollars to put in the tool. In a perfect world, both fields would be editable, and would adjust each other. Same comment for salary tab.

Overall a lot of opportunities here. Comptrak felt way better and it just feels as though rather than HRSoft taking advantage of the acquisition of Comptrak to make their product better, that they just inherited the customer base and put us on a worse product. Review collected by and hosted on G2.com.

We love how customizable the tool is. We LOVE the team we work with at HRSoft - we truly feel like we are a team working together. We also love how upline leaders can easily see every compensation decision in their downline. Review collected by and hosted on G2.com.

The hierarchy feature was something we had to get used to; we don't necessarily need a compensation worksheet to go all the way up the "approval" chain, but we've learned to work with it. Review collected by and hosted on G2.com.

We loved working with the HRSoft team this year, we had a very successful implementation and our end users found the ux of the platform very easy to navigate. The team was really engaging and brought good ideas and solutions to our calls. Review collected by and hosted on G2.com.

I wish there was more admin access for my internal team so that we could do more on our end vs relying on the HRSoft team during the cycle (ex bulid/edit reports, change security access for users). Review collected by and hosted on G2.com.

It is helpful to both managers, leadership and the comp team to have one place to enter the merit cycle increases and have it cascade against the hierarchy. We also operate in many different countries and its nice to have the currency conversion. We also use the product to processs promotions and pay out our annnual bonus. Review collected by and hosted on G2.com.

This year we had to configure the new dashboard to support our plans which took quite a bit of consulting hours to complete. Review collected by and hosted on G2.com.

The ease of the system allowed us to do our planning and delivered Annual Compensation Statements to all of participants. The system was very flexible for our very custom approach to compensation. Review collected by and hosted on G2.com.

At this point we do not have any pain points that were not either corrected or addressed. Review collected by and hosted on G2.com.

The system is configurable based on our company's needs with multiple currencies, different program rules, eligibility and various incentive programs. It was also easy for our managers and HR teams to use and submit their compensation recommendations. Review collected by and hosted on G2.com.

The HRSoft project/engagement team completes the majority of the configuration. While they are undoubtedly amazing to work with, learning along the way and internally managing the tool for any configuration changes is more challenging. Review collected by and hosted on G2.com.

Very knowledgeable and responsive HR Soft team - from inital implementation to annual salary administrative support. Easy to use for both Compensation Admin, as well as Planners; Customizeable configuration to meet our specific compensation / salary planning needs; integrates seamlessly into our HRIS system for end-users Review collected by and hosted on G2.com.

Not having a detailed Administrative manual to help support knowledge transfer during staffing changes. Very limited HRSoft created User Guides available. Review collected by and hosted on G2.com.