Bynder Reviews & Product Details

For a company like ours, which produces an enormous amount of content for our activities, the Bynder DAM solution is a everyday tool, it has allowed us to streamline our needs both internally, across various departments, and externally, with our clients and partners. It has resulted in significant time savings in media management and made it much easier to share assets externally. Throughout the entire integration phase of Bynder, the support provided to our teams was flawless. From the initial commercial discussions to the project’s completion, we were guided through each step. Our two contacts, Caroline Gouy and Juliette Crespel, were outstanding—anticipating our questions and responding in record time to any queries that arose during the integration. Review collected by and hosted on G2.com.

A greater ability to customize the homepage without needing to upgrade the plan would be a valuable addition. Review collected by and hosted on G2.com.

Bynder has changed our digital asset management process in a great way because of the comprehensive and user friendly platform. We are able to streamline our brand guidelines and assets within a single source of truth with the intuitive system.

The landing page builder is quite simple and the ability to easily edit brand guidelines keeps our team on the same page. The ability to enable SSO and use third party login is secure and also meets all of our internal security standards. We are looking forward to see a major enhancement in avoiding fragmented systems and enhancing the operational effectiveness.

A special thanks goes to the outstanding onboarding team, Ta'quila Wilson and Dean Paskos, who provided great support and spent a lot of time answering all our technical and design questions. We owe a ton to them for making the transition smooth for us.

We have found Bynder to be a great investment for our brand management needs and it has brought efficiency as well as value to our organization. Review collected by and hosted on G2.com.

In most areas, Bynder is excellent, but the primary limitation is multilingual content management for custom landing pages. The platform does not currently have a smooth language toggle between English and French for custom landing pages; separate homepage creation and user flows are required for each language. However, for bilingual organizations, this does create extra work.

But the Bynder team has been very responsive and collaborative in finding workarounds. They have indicated willingness to consider implementing this feature in future updates. This single limitation however, does not come close to negating the value and functionality of the platform overall. Review collected by and hosted on G2.com.

The Onboarding Team made it easy for us to get up and running. They had templates for us to think through how to structure our assets and meta data for searching. And we had regular meetings to keep us on track so we hit our launch date without issue.

Bynder is intuitive which makes it easy for our end users. It's fully customizable so we could set it up to fit how we work and how we search for assets. We've had a great adoption rate with the Marketing team and look forward to rolling it out to the rest of the company. Review collected by and hosted on G2.com.

We thought there was an easy solution to bring assets and metadata over from our previous DAM but that ended up being more work than uploading project by project so getting our assets into the tool took longer than anticipated.

I wish Bynder could convert to different file types on the fly so everyone can get what they need immediately without us creating and managing several file types for every asset.

I also wish there was automation on notification of expired assets to make the maintenance and compliance easier. Review collected by and hosted on G2.com.

I think Bynder is a great tool! It is very intuitive for the users and admins. I like that the usage flow works similar to Google Images or online shopping so it is quick to understand for a new user. Review collected by and hosted on G2.com.

There are limitations for uploading/adjusting files. If I make an error in uploading, it is not always easy to bulk edit all metaproperties. It sometimes gets confused with filters, so then I have to change each asset manually. I think a warning or "ok" would be helpful to add when using Mass Uploader when it comes to adding new terms/meta-properties. I had a few times that a spelling error/typo caused a new field to be added without me noticing until doing a later QA. Review collected by and hosted on G2.com.

The team at Bynder was easy to work with from the start. During the vetting process, they communicated their many capabilities and were honest about their product. After contract execution, we had a seamless transition to the onboarding manager, who met with us weekly for several weeks to set up our new portal. The support doesn't stop there -- after onboarding, we were transitioned to the success team and were also provided many resources to ensure our success with their platform.

The Bynder platform itself is intuitive and customizable, with many available integrations. The user experience far outweighs other DAM portals. If you're looking for a new, easy-to-use DAM, this is it! Review collected by and hosted on G2.com.

Nothing to share at this time. The Bynder team has shared multiple times that if there's an issue with the platform, they will address it. Review collected by and hosted on G2.com.

The implementation process was the highlight of our experience. Dean and Nicole were outstanding—well-prepared, attentive to our use case, very knowledgable, and extremely organized. Every meeting was productive, and the project stayed on track from start to finish. I've worked on countless software implementations, and this was by far the best. Dean and Nicole got us off to a fantastic start with Bynder. Review collected by and hosted on G2.com.

No issues during implementation. Everything went smoothly thanks to a great team. Review collected by and hosted on G2.com.

User friendly interface, robust features, etc.

Bynder's intuitive design makes it easy to get started and its powerful features have really streamlined our projects. It's improved our communication across teams. Their onboarding process is incredibly smooth. Review collected by and hosted on G2.com.

Video upload is very slow and unreliable. Videos don't register as uploaded until they're completely converted, and even a brief internet outage will cancel the entire upload to fail. It may have to do with our portal on our company's server, but the process has been painstakingly slow. I also seem to have issues uploading larger files, sometime even as small as 7GB. They hang up on the conversion process. I wish there was a way to get them into the Bynder portfolio before they start converting. Review collected by and hosted on G2.com.

Bynder's customer service is exceptional. The onboarding process from start to finish was thorough, well planned, detailed and interactive. It laid a foundation for a successful DAM in the future and really got the whole working group on-board. Bynder is our business-wide DAM solution that is used daily, so it's important that the integration is easy and straight-forward. The platform is easy to use, has all the features we need and passed our security and tech checks. Plus the Brand Portal is a cherry-on-top, the perfect interactive solution to house all of our brand guidelines and assets. Review collected by and hosted on G2.com.

As with all new platforms there are features we'll use and some that won't be suitable for our business needs. That's not a criticism of Bynder, its just a reality of when you buy a product off the shelf. Review collected by and hosted on G2.com.

How there are many ways to organize and search for specific assets. Additionally, the upload process is quite intuitive and easy to customize as well as the homepage. Collections is probably the most valuable to me and my team, specifically for sharing externally and organizing a smaller group of media files.

The customer support has been top tier from sales all the way to our implementation specialist (and soon to be customer success manager). We have asked a lot of Nick speceifically and he has been extremely helpful to work with and knowledgeable about the product. Review collected by and hosted on G2.com.

For our team, the biggest hurdle has been navigating the Adobe CC. The process for uploading working files is quite manual and not easy to navigate. I realize this may be because we are using the connector incorrectly or because we are so new to the platform, but this seems like more work for our design team to figure out than it should be. Review collected by and hosted on G2.com.

It's a single home to access the 10s of thousands of documents our company manages, and when we need to update something, we can easily update it in one place that that is reflected through the 4 different websites our company manages, as well as internal use. The Onboarding Team, Adam and Carina, were extremely patient and knowlegable with teaching us how best to use the tool. They even helped create several unique solutions to meet our customized needs. The onboarding and implementation of this software has been a delight, working with them and seeing immediate benefits for our company. Review collected by and hosted on G2.com.

Unfortunately, Bynder says that it integrates with Drupal as a website asset management tool, and while this is technically true, it's integration is shockingly limited. You currently can only use 1 Bynder asset per Drupal web page/post, and even then, you cannot embed your asset in-line, only at the foot of your post. This may work fine for somebody using it for "blog" website, however, it is not even remotely acceptable for use on a product website. Review collected by and hosted on G2.com.