Audiense Reviews & Product Details

Thank you so much for your thoughtful and detailed review! 🫶 We're thrilled to hear that Audiense has been instrumental in helping you analyze audience characteristics and uncover valuable insights that go beyond traditional tools. It's great to know that you found the integration with IBM Watson useful and that our platform's intuitive interface made your experience smooth and user-friendly. Our team is especially grateful for your kind words about our support—we're always here to help ! 💪

We appreciate your feedback on expanding social data sources, and we’re continuously exploring ways to enhance the platform with more integrations. You can always take a look at our product portals to check on our new data sources.

Thanks again for your support, and we look forward to continuing to help you gain deeper audience intelligence! 🚀

Your Audiense Team 💜

Thank you so much for taking the time to share your thoughts! 🫶 We're really happy to hear that Audiense helps you understand audience conversations and affinities—that’s exactly what we aim for.

We also truly appreciate your feedback about audience search and result editing. You're not alone in wanting more flexibility, and we hear you! Improving the platform is an ongoing journey, and your insights help shape what comes next. I’ll make sure our product team sees this, as we always strive to make Audiense even better for our users.

If you'd like to chat more about how we can better support your needs, we’d love to connect.

Thank you again,

Your Audiense team 💜

Thank you so much for your thoughtful review! 🫶 We're glad to hear that you find Audiense to be both reliable and innovative. It’s great to know that our platform’s detailed insights, user-friendly interface, and IBM Watson integration are helping you better understand your audience and optimize your social media marketing strategy.

Thank you so much for your kind words about our support team—it means a lot to us that you’ve found our help valuable! If you ever have specific suggestions or needs, we’d love to hear them!

Thanks again for being part of the Audiense community—we’re excited to keep supporting your success! 🚀

Your Audiense team 💜

Thank you for your review! 🤓

We're very happy to hear that you find Audiense helps you to understand and target your audiences effectively, through our in-depth analytics, including what audiences are interested in and who and what TV shows they follow. These insights are designed to help you create more relevant and engaging content, allowing you to better connect with your audience.

We are aware of your concern about the diversity of data sources across different channels and the challenges of understanding insights at a glance. This is a key area for us, and we are continually working to improve and integrate the data for our different tools and data sources. 🛠💪 Our ultimate goal is to simplify the process of building comprehensive audience profiles, so that you can more easily leverage this intelligence in your marketing strategies. Thank you for highlighting this and recognizing the value of Audiense in solving audience segmentation problems to improve campaign results.

Your Audiense Team 💜

Thank you so much for your positive review. 💜 We really appreciate it!

Most of the industry relies on Twitter as open data to provide real-time insights that identify audience affinities at a personal level vs aggregated, or even scrapped (which we do not want to handle, as not accurate).

However, this was part of the reason we acquired and introduced our latest Meta insights tool, Soprism, which provides aggregated audiences with interests in Meta, and first-party data profiling, so that we can provide an enriched audience analysis enabling multichannel. With the combination, this takes audience profiling to the next level. 🚀

Best wishes,

The Audiense Team

Thanks, Jason, for taking the time to write a review and share your experience with Audiense. 💜 Great to see you are combining the use of Audiense Insights and Connect to build more advanced audiences.

As you mentioned, having access to our suite of platforms including SOPRISM (Meta insights) gives you that added value to expand into Meta and when used in combination can take your audience analysis to the next level for richer outputs, especially when analysing conversations via Social Listening 🚀

Our product team are transparent with our roadmap development through a Product Portal which is accessible through the platform under product feedback, if you are not already aware of it (link below).

Soon we will be launching one for SOPRISM, so that our valued users such as yourself can vote for features that could take priority and submit ideas on how to improve functionality for specific use cases.

Best wishes,

The Audiense Team

Thank you, Niklas, for your heart-warming review! 💜

We are delighted to support your work, and always here to help!

As a team, Product & Commerical, we are keen to have our valued customers take part in our product development, as we do it all for you, so please feel free to carry on collaborating with us directly, or check out our product portal where you can stay up to date with new features, have your say (vote) or share ideas (link below) - have tagged the API improvements with our guide, so do let us know if anything is missing that you'd like to see. 🚀

Best wishes,

The Audiense Team

Thank you, Caroline, for taking the time and sharing your experience with Audiense. We really appreciate it! 💜

Our product team is constantly enriching and expanding SOPRISM functionality and data, and working closely with valued customers such as yourself to make specific improvements.

In the near future we will launch a product portal, like the one we have for Audiense Insights, where you will be able to submit ideas, vote for features, and help the team make improvement that matter to you in an easier more automated manner. 🚀

In the meantime, we are always happy to hear your thoughts.

Best wishes,

The Audiense Team

Thank you so much for sharing your experience of Audiense Christine. We really appreciate your review! 💗

We acknowledge your feedback about comparing audiences over time. The workaround can be to use the baseline feature in Insights or use Affinio for this use case, as we have cluster and audience comparative features over time. We are working on a joint product to include the best of Affinio and Insights in one for next year. I will share this feedback with our product team. In the meantime, please find this product roadmap information for this specific historical comparative feature on the link below.

Best wishes,

The Audiense Team