Arena PLM & QMS Reviews & Product Details

The abundance of areas to cover products. From Quaity to Projects to Changes, there are areas to complete all requirements.

Customer Support at Arena is extremely fast and willing to work through areas of concern. We never wait long to get a solution. Review collected by and hosted on G2.com.

The major downside is the cost of subscription. This has been a real fight internally to keep Arena PLM within the business and I am always asked to review the features against other offerings.

Other downsides would include the inability to 'Delete' or remove items in Production. I believe offering this feature alongside a cached 'Trash' area it would enable us to have cleaner workspaces.

I would also mention the import options and multi edit options to be clunky and hard to work with. Review collected by and hosted on G2.com.

- very good technical support

- easy to customise - build processes in each world on the platform

- Platform is divided in to various sub categories/worlds (requests, items, quality, training etc) for conevenience

- Analytics is very nice to develop dash board and proactively monitor progress.

- Good processes are shared by Arena for easy development and implementation of eQMS and PLM.

- validated , out of the box platform - helps to maintain complaince with notified bodies. Review collected by and hosted on G2.com.

- Documents (SOPS) and material (parts, BOM) are not serated, they are in same items world.

- Some limitations to build complex work flows - Arena is working and releasing new versions to provide solutions Review collected by and hosted on G2.com.

I think Arena QMS can be a game-changer for managing quality and compliance. It's easy to use and can be used for alot of things like document control, audit management, or real-time access to information. The cloud-based setup ensures everyone on the team is always on the same page, improving collaboration and efficiency. Review collected by and hosted on G2.com.

It can be a bit of a learning curve to get used to the features. The training section can be tedious as it provides the same quiz every time a new document is updated. It is also too simple at times, it could use a bit of customization. We have noticed performance lags at times as well. Review collected by and hosted on G2.com.

Arena is a complete solution for our eQMS, which is exactly what we were looking for. The workflows allow for enough flexibility to support our existing processes while also ensuring compliance and control. And the implementation was easy due to Arena's support. Review collected by and hosted on G2.com.

The cheaper "Training Only" license ended up not being very useful for us as it really limits which items users are able to access. Review collected by and hosted on G2.com.

I like how it controls changes to an item. It very automated -- from the creation, reviews, release and revision. Review collected by and hosted on G2.com.

The interface for the users is a bit complicated as it contains multiple tabs and conditions. For Admins as well, the set-up will require deeper knowledge about the system before you can maximize its features. Review collected by and hosted on G2.com.

Arena is an incredibly useful tool to keep not only released protocols, reports, and documents, but also traceable drafts and design history files for each of these elements. The numbering and naming system is also very easy to use and intuitive. Arena is an easy system to keep all of the essential business files in one place. Review collected by and hosted on G2.com.

One challenging aspect of Arena is that there are so many options in the drop down menu, between Items, Training, etc. - that it's easy to get lost in where you are. I've spent a lot of time searching for a training module, only to find that I was in the wrong menu, and vice versa. The search feature also doesn't capture what I'm looking for and I need to enter the exact item number to find my document. Review collected by and hosted on G2.com.

I appreciate the intuitive user interface of Arena PLM & QMS, which makes navigating the system straightforward, even for new users. The ease of implementation is another strong point; the process was well-structured and allowed for a smooth transition. The platform's robust feature set covers all the essential aspects of product lifecycle management and quality management, ensuring that all our processes are well-integrated and streamlined. Additionally, the customer support team is responsive and knowledgeable, providing timely assistance whenever needed. Overall, the frequent updates and continuous improvements also show that Arena is committed to staying ahead in the industry. Review collected by and hosted on G2.com.

One area for improvement is the integration with some external tools, which can be a bit cumbersome at times. While Arena offers a broad range of features, it can feel overwhelming, especially for users who only need to access a few specific functionalities regularly. Although the customer support is helpful, there are moments when resolving complex issues takes longer than expected. Lastly, the frequency of use can be a challenge, as the extensive features require consistent engagement to fully leverage the system's capabilities, which may not always align with the team's workload. Review collected by and hosted on G2.com.

We can use Arena for all our Quality Processes and Change Controls is very easy to use. Customer Support is always awesome. Review collected by and hosted on G2.com.

The template creation is cumbersome would like to see some improvement there to make it more user friendly. The attribute creation sometimes does not work for me. Would like the capability of changing the Attribute type. Auto text would be a nice feature. I often repeat certain text and it would be nice if it could auto populate or suggest text that is often used. Review collected by and hosted on G2.com.

I has easily searchable Documents

Ease of access of any details for part#

Ease of lifecycle manangement of parts and files

Access to suppliers for ordering Review collected by and hosted on G2.com.

Can become a more complete system by integrating availability & Lifecycle informaiton of BOM parts, Support for Requirement management and traceabilty, Itegration with ECAD/MCAD tools to manage BOMs & changes without manual entry would help. Though some integration is availble, it comes at high cost and is not much controllable.

Also work flow & inventory management can be added to work as a complete ERP system Review collected by and hosted on G2.com.

The ease and automation of the change order process. Review collected by and hosted on G2.com.

1. I have many enhancement requests that do not get implemented. It would be very helpful if Arena provided a quarterly report of my suggestions/feedback with an implementation date.

2. I am a heavy user of Arena and have been for years. I would like the administrator role to have more freedom in making updates when things are 'locked'. I shouldn't have to withdraw an ECO for a typo. Review collected by and hosted on G2.com.