Apptivo Reviews & Product Details

Apptivo is an incredibly powerful and versatile software, but with so many options and opportunities, it can be challenging to learn. Fortunately, Apptivo’s customer support has never let me down! While every agent I've interacted with has been helpful, one stands out above the rest—Kal. Their level of customer service is outstanding, and their product knowledge is truly exceptional.

Unlike most agents who can simply direct me to the right page or resource, Kal can practically navigate the system for me. Their expertise goes far beyond basic website navigation—they have an in-depth understanding of workflows and best practices for my business, making every interaction seamless and efficient. When I chat with Kal, it genuinely feels like I’m speaking to the person who designed Apptivo themselves. Their knowledge is that impressive! If anyone deserves a promotion, it's Kal. Review collected by and hosted on G2.com.

I don't really dislike anything about it, it is just a lot to learn to fully understand it. My only complaint might be because it is so in depth, that the more i learn, the more value i feel like Im gaining, but it doesnt have the same training certificates as salesforce. So i get less credit on my resume for learning apptivo compared to salesforce. But the product and customer service is awesome! Review collected by and hosted on G2.com.

Apptivo's support team are very responsive implementation, and integration went smoothly as I've reviewed the recordings. Review collected by and hosted on G2.com.

Implementation and integration occured late 2019-2020, and as our company develops some features that we need on our workflow can be provided by Apptivo causing as process double ups. Review collected by and hosted on G2.com.

We have had them do several custom projects for us over the years. They are quick and very thorough. Ease of use overall and quick responses when assistance is needed. Karthick has assisted us in many projects and is fantastic to work with including intergration. Their Customer Support team is quick to respond through their CHAT feature too. Review collected by and hosted on G2.com.

They offer a lot of solutions and knowing how to use them in the best way is sometimes a lot for me. Review collected by and hosted on G2.com.

The ability to change the templates to whatever fits our business the best Review collected by and hosted on G2.com.

It does not connect with some of the other platforms we use Review collected by and hosted on G2.com.

Because it’s scalable, enabling businesses to grow and expand without worrying about infrastructure limitations. Review collected by and hosted on G2.com.

Apptivo is a great asset to my business. Review collected by and hosted on G2.com.

Ease of use and ready to send invoices quickly, Customer support is awesome. Kalay helped a ton! Review collected by and hosted on G2.com.

Can become confusing if you need something more specific. Review collected by and hosted on G2.com.

Apptivo is a comprehensive business management software that offers a wide range of features designed to streamline operations for small to medium-sized businesses. Review collected by and hosted on G2.com.

The mobile apps, while useful, may not offer the full range of features available on the desktop version. This can be a limitation for users who need to perform complex tasks on the go. Review collected by and hosted on G2.com.

Good for emails logging contacts all in one place and setting agendas Review collected by and hosted on G2.com.

Simple design does seem a little dated.. Review collected by and hosted on G2.com.

It is always a wonderful feeling when you reach out to customer service and you get an individual who is amazing at what they do. That was my case today with Apptivo. Naresh assisted me in accomplishing a task that has had me stalled in the waters for months. I don't know why I dind't reach out sooner. Ina matter of minutes Naresh solved my problem. Thank you so much Naresh. You were amazing and I really appreciate you!!! Review collected by and hosted on G2.com.

The great thing is, I can't think of anything at the moment. Review collected by and hosted on G2.com.

Support experience with Apptivo has been good. They are available and helpful in answering questions, even helping out as we launched new features which were under utilized when we started out. Review collected by and hosted on G2.com.

Creating of custom views is not ideal. It can be hard to find the fields you want to add. Later on when you want to modify an existing view it can't be done. Instead you have to start over with a new view. Review collected by and hosted on G2.com.