Agility PR Solutions Reviews & Product Details

Agility PR Solutions enables me to track coverage for my client and their competitors every month, and pull reports on share of voice, sentiment, themes and more - all from an easy to use online portal. Their customer support is second to none as well - when I need someone to help me, they are quick to respond. Review collected by and hosted on G2.com.

Sometimes I have to sift through lots of content to find actual coverage but the team always help me adjust my search terms as needed to ensure the tool is feeding me as much relevant coverage as possible. Review collected by and hosted on G2.com.

My favorite thing about Agility PR is the ease of customizing the items that I am tracking across the news. It is easy to set up a bunch of different searches and reports. They also have great customer support which I'm able to connect with when I get stuck. Review collected by and hosted on G2.com.

My least favorite thing is the fact that everything is a separate upcharge. There are more services that I would use, but I cannot afford them. Review collected by and hosted on G2.com.

Agility PR Solutions is easy to use and makes it simple to search for and navigate media contacts, which saves me time and effort when building and managing press lists. The platform is intuitive, and even though I do not use any integrations, the export function is straightforward and meets my needs. I use it frequently and find it reliable and consistent. Customer support is also a standout - responses are prompt and helpful. Overall, it’s a solid tool that supports my day-to-day PR activity effectively. Review collected by and hosted on G2.com.

The main frustration comes when editing press releases within the platform - any time I make a change to the text, it jumps back to the top of the page, so I end up constantly scrolling up and down. It can be a bit of a faff and slows things down. I’d like the option to set brand styles in the PR template, to save time and ensure consistency across campaigns. Lastly, the brand monitoring feature looks really valuable, but it’s out of budget for us at the moment. A trial period would be a great way to explore its potential and help justify the investment internally. Review collected by and hosted on G2.com.

The easy of use and the efficient support team Review collected by and hosted on G2.com.

Some small outlets are not covered by the platform, so we you have to track them and add it manually Review collected by and hosted on G2.com.

Really useful tool, has an indepth media database that stays updated in real time with live lists, a smooth distribution system with customisable templates, good tracking of broadcast and online covergae which it also auto tags to rteleases ensuring a wealth of really useful reporting at your fingertips Review collected by and hosted on G2.com.

Needs a bit of fine tuning on the monitoring if your search term is similar to an unrelated term Review collected by and hosted on G2.com.

I like how intuitive the platform is and I love the report functionality. The implementation was super easy and everyone I have interacted with has been friendly and helpful. I use this platform daily for either monitoring, press release distribution, or finding new contacts. Review collected by and hosted on G2.com.

That a lot of the functions seem to be "add ons" that you have to pay for. Review collected by and hosted on G2.com.

Agility Media Monitoring offers comprehensive coverage across print, online, broadcast, and social media with real-time alerts make monitoring effortless and efficient. I like its smart use of AI-driven insights providing meaningful sentiment analysis and trend detection that elevate reporting from reactive to strategic. It's research element is something we have also been impressed with.

The customer support is outstanding with online advisors available 24/7 to address any issues immediately. This is paired with a dedicated account manager who we can book as many support / training sessions with as we like. As part of a team of PR professionals this has really helped ensure every team member got up to speed swiftly with Agility and feels able to reach out for additional support when required. Review collected by and hosted on G2.com.

Switching to Agility from our previous provider was a big shift and initially we found that Agility was a little too clever and its reach was so comprehensive that when building media lists we were finding we were generating far too many results. The capacity for what it can do is fantastic, it is simply a matter of learning how to use it correctly in order to drill into what you want to find. That takes time but having committed to it and had several training sessions with the Agility team we are now reaping the benefits. Review collected by and hosted on G2.com.

I like how user friendly the software is and intuitive things are. We have used several different companies and the transition to Agility was seamless and easy. I also have felt that we had great onboarding from the team, who answered all of our questions and gave us great trainings. Review collected by and hosted on G2.com.

I think the formatting in the briefing section could be better. I would love to be able to quickly edit mentions right in the briefing, instead of beforehand. This would be helpful. Review collected by and hosted on G2.com.

Unfortunatelly i can find anything that I like as all the easy to use features are not working at the end. Review collected by and hosted on G2.com.

My colleague signed this contract, and despite my feedback expressing hesitation about continuing, it was carried over without consideration. Each month, we fail to locate 60–80% of key publications from major outlets and YouTubers. For over six months, I’ve been told to manually send the missing publications to their team so they can "fix" the platform, but the issue persists. This has forced my team to spend 2–3 hours daily assisting Agility in correcting their service—on top of paying for it.

They even claim it’s acceptable to miss such a significant volume of publications and insist the contract cannot be terminated. Additionally, I attempted to send a press release through their platform, and only 1 out of 200 contacts responded. This platform is poorly executed and designed to take advantage of companies. Avoid it at all costs. Review collected by and hosted on G2.com.

Easy to use, tracks all my media mentions in an organized way. I use it everyday and love it. Review collected by and hosted on G2.com.

I can't always grab the full radio/TV clip on my own - need staff to assist, and even sometimes they can't get the whole thing. But the customer support is really quick and great. Review collected by and hosted on G2.com.