Save to My Lists
Optimized for quick response

7shifts Reviews & Product Details

7shifts Overview

What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

7shifts Details
Product Website
Languages Supported
English, French, Spanish
Show LessShow More
Product Description

7shifts is the all-in-one team management platform that gives you and your team everything you need to simplify your restaurant operations.

How do you position yourself against your competitors?

When you choose 7shifts, you’re joining an ecosystem of team management tools all in one place that actually work. You can stay in the 7shifts app to schedule your employees, manage their time punches, calculate their tips, and pay them. Our restaurant-specific tools are designed to be easy-to-use, customizable, and data-driven so you're making better business decisions to increase profits.


Seller Details
Seller
7shifts
Company Website
Year Founded
2014
HQ Location
Saskatoon
Twitter
@7shifts
1,470 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
Description

7shifts is a restaurant team management platform that simplifies employee scheduling, time tracking, communication, and labor cost control.


BB
Overview Provided by:

7shifts Integrations

(1)
Verified by 7shifts

Recent 7shifts Reviews

EM
Erin M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Budget Friendly!"
7shifts offers a variety of options in terms of subscription levels, which allows us to fit our subscription to our budget and business needs.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Some good features, expensive and keep increasing price, but support getting worse"
Toast integration is helpful to reduce time onboarding employees. Good task list feature and log book
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Makes scheduling a breeze!"
I love how easy it is to use 7shifts. The UI is a breeze and has made scheduling so much more efficient! It makes training new staff a breeze to us...

7shifts Media

Official Downloads

Answer a few questions to help the 7shifts community
Have you used 7shifts before?
Yes

Video Reviews

113 7shifts Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
113 7shifts Reviews
4.5 out of 5
113 7shifts Reviews
4.5 out of 5

7shifts Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
PM
General Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 7shifts?

It is easy to see the schedule at a glance, and the colors/letters make it obvious what each position is. 7shifts is great for posting announcements and messages, and targeting them to specific positions. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Sometimes if there are a lot of employees and you want to go forward a week, you have to scroll back down to get back to the same section. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Having open shifts that employees can put up, having better communication, and being able to see the schedule via a phone app all makes for smoother operations. Review collected by and hosted on G2.com.

EM
Sales & Marketing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 7shifts?

7shifts offers a variety of options in terms of subscription levels, which allows us to fit our subscription to our budget and business needs. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing, we find it easy to use, and it offers everything we need in terms of time tracking, scheduling and communication with our team. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

accurate employee time tracking, reminders for shifts, and communication with team members ahead of their shifts. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

I love how easy it is to use 7shifts. The UI is a breeze and has made scheduling so much more efficient! It makes training new staff a breeze to use! Customer support is great as well and has been able to resolve all issues. We use it daily in our business. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

7shifts recently took out some key features we used to have and put them behind another pay level. Simple tasks I once used are now pay locked. Sad to see a company penny pinch > Quality system. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Making scheduling quicker and easier making more time for other key tasks. Review collected by and hosted on G2.com.

JO
Human Resources Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about 7shifts?

7shifts is a great scheduling platform and SO easy to use for schedulers and employees to put in their availability. You can also create different departments and companies to separate employees into their proper job titles. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

There is nothing I dislike about 7shifts. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Easy Scheduling for our restaurant staff. Staff can also see any open shifts or shifts that are up for grabs. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

The user interface and colorful designs was the best part about 7shifts. It was super easy to add new employees, remove old ones, and connect the employees to set up their accounts and access their schedule. It was also easy to implement and we used 7shifts for 11 restaurant locations. Their support was great as well and I did not have any issues trying to get things fixed. Printing out schedules was also easy and looked aesthetic. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I think the biggest thing was that I couldn't bulk delete inactive employees when I had used it back in 2023. However if that has been resolved, everything else was great. I had no problem managing the employees and the schedule. The only thing was the constant system updates and downtime that 7shifts would have happened in the middle of the day. Also, the integration with Toast at that time was still wonky. I'm not sure how it is now but hopefully that's been improved. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Being able to schedule my employees easily and have them setup their accounts was the best - they could easily access their schedule and see any updates from management. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

Toast integration is helpful to reduce time onboarding employees. Good task list feature and log book Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Expensive pricing, poor support as of the last 6-12 months, scheduling software not as easy to use as other platforms Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Log book, scheduling, task lists Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about 7shifts?

It made scheduling very easy, the labor tab at the bottom was generally useful. I also liked that we could send messages to the team. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

It can be glitchy for staff members sometimes. They would get locked out or passwords stop working. As far as the features, my particular company was unable to integrate it with Workday so it made tracking labor a little tricky. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

The AI tool for labor was helpful for being able to schedule fairly quickly in terms of time management. Review collected by and hosted on G2.com.

CK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

I love the app, it gives us a lot of flexibility when logging import notes between managers, checking sales and labor %, and making announcement to staff.

I also love how easily it is for my staff to trade shifts and communicate among each other since their contact info is in the app. Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

I don't like the glitches, not often.

We also have to be very careful when not closing the browser, things will not save until you close it. So it's hard when you have multiple people working on the schedule, since it can be reverted back to the original template very easily. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Communication Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any concerns or feedback you'd like to share further, feel free to pass it along to support@7shifts.com.

Verified User in Restaurants
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about 7shifts?

Chat, EOD report, communication between the team, and being able to know who saw the announcements Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Glitch web browser, Tip feature doesn't work with points per shift, only hourly. Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Scheduling Review collected by and hosted on G2.com.

Response from Rebecca Lay of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

LF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about 7shifts?

It s very user friendly and it's all what i need for my small business Review collected by and hosted on G2.com.

What do you dislike about 7shifts?

Nothing i am using it with the free version and i am happy with it Review collected by and hosted on G2.com.

What problems is 7shifts solving and how is that benefiting you?

Not have to sent text to my employees to see who is available Review collected by and hosted on G2.com.

Response from Brooklyn Boehm of 7shifts

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.