17hats Reviews & Product Details

I love that 17hats grows with me. When I first started out and had little income, I just used some of the basic services (like contact management & email templates). But now that I've grown and have processes for my work, I'm able to streamline and automate everything so that I'm not recreating the wheel for all the work I do. I have created templates for contracts, invoices, questionnaires, etc. Review collected by and hosted on G2.com.

I can't think of anything! I honestly love everything about it. Review collected by and hosted on G2.com.

17hats allows me to have all my business administrative tasks and all records and documents related to each client in one place. The best part is that most of the tasks are automated, eliminating the need to hire an assistant for those tasks.

The same way as you would train your assistant for the job you would spend some time to set up your systems the way you want them to work for you. There are many resources available to learn how to do it, including the live trainings where you can workshop your setup with a very knowledgeable team member, and the new Marketplace makes it even easier - you can download the set up you want and save time on setting things up yourself.

Integration with my calendars and Zoom makes setting up meetings a breath - I don't have to double check for time conflicts or go back and forth with the Zoom links. It all happens automatically.

Running my business from 17hats daily frees my time to have life and run my business, I don't have to choose one over the other.

The customer support is spectacular. All my questions answered and issues resolved in a timely manner and in a supportive and respectful way. Review collected by and hosted on G2.com.

Unfortunately (for coaches), 17hats is not positioned as a go-to software for the coaches to keep their businesses organized and run smoothly. Review collected by and hosted on G2.com.

I am a total nerd when it comes to 17hats. I love all the things it can do and all the ways it makes my life so much easier. I rave about it and encourage other business owners to use it any chance I get. I use it daily and it is the foundation upon which I have built two successful businesses. I have tried other CRM softwares and 17hats is definitely my favorite. I love the interface and how easy it is to use. They also have an incredible support team that I have utilized many times over the years. I cannot imagine using another software. I will be a 17hats user for life. Review collected by and hosted on G2.com.

I wish the invoices were more customizable and there are some other misc. features that would be nice to have. But 17hats is always working hard to improve and develop new features. I have seen them launch many great new features over the years. No software is perfect, but I trust that 17hats will only get better and better. Review collected by and hosted on G2.com.

Been rocking with 17hats since 2015 and, let me tell you, it’s the real deal for keeping my business smooth and sorted. The invoicing? A breeze. The support team? Superstars—they’ve got your back 24/7.

I’m so into 17hats that I'm an Ambassador, I teach their workshops, have co-written their certification curriculum, and even got to show off their stuff at Shutterfest 2022! Plus, my team sets up multiple 17hats accounts for clients yearly because it’s just that good and we fully recommend the platform to everyone.

If you’re running a small business and want to ditch the chaos, 17hats is your friend. It's all about making your life easier, and who doesn't want that?

10/10, would recommend—every. single. time. Review collected by and hosted on G2.com.

I can't think of anything I dislike about it! Review collected by and hosted on G2.com.

I love all of the automations. I'm able to set up workflows from Lead Capture forms, send invoices and contracts without me having to manually go in, and I can personalize the emails so they don't feel automated. It is super user friendly and the customer support is very quick. Review collected by and hosted on G2.com.

I haven't found much that I don't like about 17Hats, they are continually adding new features and also are very open to hearing suggestions. Review collected by and hosted on G2.com.

It makes organizing contacts easy, replaced my former scheduler (Calendly), automates invoices and emails and SO MUCH MORE! Definitely recommend for anyone managing their own business.

Plus, their customer support is amazing and always available when I have a question. Review collected by and hosted on G2.com.

There's not much to dislike! They are continually coming out with updates to address feature requests. Review collected by and hosted on G2.com.

I think my favorite feature is the lead capture because it feeds into so many of the other features. I love the workflows, and being able to send docs, invoices, emails and more. The bookkeeping feature is great! But honestly, I couldn't pick just one feature there are so many amazing tools Review collected by and hosted on G2.com.

I can't think of a single thing I dislike. Review collected by and hosted on G2.com.

It is a very helpful tool in mitigating manual and frequent tasks and helps in organizing, systemizing and automating several important business processes, as several tasks are supposed to be active outside working hours, like automated replies, payment management etc. Review collected by and hosted on G2.com.

There were some initial difficulties while syncing email accounts and bank accounts, rest all was fine.

Also, the website feels a bit over crowded and it gives a very cluttered impression Review collected by and hosted on G2.com.

I like that 17hats is easy to use if you have never used a program like it before. You are able to do everything with 17hats, so there is no need for multiple programs. Review collected by and hosted on G2.com.

I have been using 17hats for a few months and so far there is nothing that I dislike about it. I have used Honeybook and I like 17hats, I am able to find what I am looking for a lot easier. Review collected by and hosted on G2.com.

Custom contact forms and the integrated ability to send email and text notifications when someone inquires was awesome. I have to use zapier to make that happen now. Review collected by and hosted on G2.com.

Lost access to all my client info as soon as i cancelled my subscription. With other services i could still export a csv of my financials and client lists. That caused some problems. Review collected by and hosted on G2.com.