Compare Avalara and TaxJar

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At a Glance
Avalara
Avalara
Star Rating
(622)4.0 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Avalara
TaxJar
TaxJar
Star Rating
(240)4.7 out of 5
Market Segments
Small-Business (88.0% of reviews)
Information
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Avalara has a lower G2 rating for ease of use (7.8) compared to TaxJar (9.2), indicating that TaxJar may be more user-friendly for everyday tasks.
  • Reviewers mention that Avalara's quality of support is rated at 6.7, which is significantly lower than TaxJar's 9.0, suggesting that TaxJar provides a more responsive and helpful customer service experience.
  • G2 users highlight that Avalara's entry-level pricing is not specified, while TaxJar offers a clear starting price of $19.00, making it more accessible for small businesses looking to manage their sales tax.
  • Users on G2 report that Avalara's sales tax functionality is rated at 8.0, while TaxJar slightly edges ahead with a score of 8.3, indicating that TaxJar may offer more robust features for sales tax management.
  • Reviewers say that Avalara's product direction score is 7.6, which is lower than TaxJar's 8.5, suggesting that TaxJar may have a clearer vision for future updates and improvements.
  • Users report that Avalara's ease of setup is rated at 7.0, while TaxJar's score of 8.4 indicates a smoother onboarding process, which can be crucial for businesses looking to implement tax solutions quickly.
Featured Products
Pricing
Entry-Level Pricing
Avalara
No pricing available
TaxJar
TaxJar Starter
$19.00
Per Month
Browse all 2 pricing plans
Free Trial
Avalara
Free Trial is available
TaxJar
Free Trial is available
Ratings
Meets Requirements
8.1
403
9.3
163
Ease of Use
7.8
487
9.2
170
Ease of Setup
6.9
336
8.4
80
Ease of Admin
7.5
256
9.0
79
Quality of Support
6.7
402
9.0
161
Has the product been a good partner in doing business?
7.0
260
9.0
77
Product Direction (% positive)
7.6
399
8.6
153
Features by Category
Cross Border E-CommerceHide 16 FeaturesShow 16 Features
6.9
13
Not enough data
Global Shipping
7.9
12
Not enough data
7.3
13
Not enough data
6.5
12
Not enough data
6.9
12
Not enough data
Payments and Pricing
6.5
11
Not enough data
6.1
12
Not enough data
6.8
13
Not enough data
6.3
12
Not enough data
5.9
13
Not enough data
Global ecommerce management
6.9
12
Not enough data
6.5
11
Not enough data
7.1
12
Not enough data
7.0
11
Not enough data
Portals
6.5
10
Not enough data
6.5
10
Not enough data
6.5
10
Not enough data
Sales Tax and VAT ComplianceHide 11 FeaturesShow 11 Features
7.0
152
8.0
9
Tracking
8.1
146
8.3
9
6.4
112
Not enough data
6.8
111
Not enough data
7.5
133
7.7
5
7.1
131
8.7
5
7.4
122
7.9
8
Integrations
7.2
140
7.6
7
Remittance
7.6
139
8.1
6
7.2
135
9.0
7
6.2
113
Not enough data
7.1
124
7.6
7
9.2
15
Not enough data
Tax Planning
8.5
13
Not enough data
8.6
14
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
Tax Filing
9.0
14
Not enough data
8.7
14
Not enough data
8.9
15
Not enough data
Workflows
8.6
15
Not enough data
8.8
13
Not enough data
Categories
Categories
Shared Categories
Avalara
Avalara
TaxJar
TaxJar
Avalara and TaxJar are categorized as Sales Tax and VAT Compliance and Corporate Tax
Unique Categories
Avalara
Avalara is categorized as SAP Store and Cross Border E-Commerce
TaxJar
TaxJar has no unique categories
Reviews
Reviewers' Company Size
Avalara
Avalara
Small-Business(50 or fewer emp.)
39.5%
Mid-Market(51-1000 emp.)
48.4%
Enterprise(> 1000 emp.)
12.1%
TaxJar
TaxJar
Small-Business(50 or fewer emp.)
88.0%
Mid-Market(51-1000 emp.)
11.1%
Enterprise(> 1000 emp.)
0.9%
Reviewers' Industry
Avalara
Avalara
Retail
12.8%
Computer Software
12.1%
Accounting
9.3%
Wholesale
6.3%
Manufacturing
6.0%
Other
53.6%
TaxJar
TaxJar
Retail
32.9%
Consumer Goods
11.1%
Apparel & Fashion
8.5%
Health, Wellness and Fitness
3.4%
Wholesale
3.0%
Other
41.0%
Most Helpful Reviews
Avalara
Avalara
Most Helpful Favorable Review
PB
Paula B.
Verified User in Consumer Goods

The ease of Avalara doing the hard work of keeping up with the ever-changing sales tax laws and rate changes each state has on ongoing bases. The ability to find your customer's exemption certificates in one location instead of looking through tons of...

Most Helpful Critical Review
Verified User
G
Verified User in Health, Wellness and Fitness

It’s a bit beyond my comprehensible belief, the experience with these guys. I have been trying to signup and get this service for somewhere around two years. There is no signup link on their website. Just schedule a phone call. Every single phone call...

TaxJar
TaxJar
Most Helpful Favorable Review
KL
KENDRA L.
Verified User in Wholesale

Taxjar is so simple to use. If you are a small business owner like me you need to add taxjar to your tool belt. Set it and forget it. My kind of tax filling !

Most Helpful Critical Review
Verified User
G
Verified User in Retail

I do think that the service can be even more of a one stop shop for business owners. I wish that TaxJar could handle registration and correspondance with the state on my behalf so that I really did not have to worry about state sales tax at all. I feel a...

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TaxJar
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Discussions
Avalara
Avalara Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
TaxJar
TaxJar Discussions
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TaxJar has no discussions with answers