Best Social Media Listening Tools for Small Business

YR
Researched and written by Yukta Rustagi

Products classified in the overall Social Media Listening Tools category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Social Media Listening Tools to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Social Media Listening Tools category.

In addition to qualifying for inclusion in the Social Media Listening Tools category, to qualify for inclusion in the Small Business Social Media Listening Tools category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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56 Listings in Small Business Social Media Listening Tools Available

Hootsuite
(5,863)4.2 out of 5
Optimized for quick response
5th Easiest To Use in Social Media Listening Tools software
View top Consulting Services for Hootsuite
Save to My Lists
DealsSpecial offer!
100% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

    Users
    • Marketing Manager
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 60% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hootsuite is a social media management platform that allows users to schedule posts, monitor engagement, and analyze performance across multiple accounts.
    • Reviewers appreciate Hootsuite's wide range of features, including content scheduling, analytics, social listening, and the ability to manage multiple accounts in one place, which they find to be a significant time-saver.
    • Users reported issues with the platform's user interface, which can feel cluttered and dated, and limitations in certain features unless a business account is used, as well as occasional disconnections and slow syncing of posts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hootsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Post Scheduling
    1,077
    Ease of Use
    1,066
    Scheduling
    955
    Scheduling Posts
    711
    Centralized Management
    707
    Cons
    Missing Features
    335
    Limited Features
    300
    Expensive
    290
    High Pricing
    283
    Social Media Limitations
    277
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hootsuite features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Social Measurement
    Average: 8.6
    8.0
    Social Reporting
    Average: 8.5
    8.1
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hootsuite
    Company Website
    Year Founded
    2008
    HQ Location
    Vancouver, BC
    Twitter
    @hootsuite
    7,031,703 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,713 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

Users
  • Marketing Manager
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 60% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hootsuite is a social media management platform that allows users to schedule posts, monitor engagement, and analyze performance across multiple accounts.
  • Reviewers appreciate Hootsuite's wide range of features, including content scheduling, analytics, social listening, and the ability to manage multiple accounts in one place, which they find to be a significant time-saver.
  • Users reported issues with the platform's user interface, which can feel cluttered and dated, and limitations in certain features unless a business account is used, as well as occasional disconnections and slow syncing of posts.
Hootsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Post Scheduling
1,077
Ease of Use
1,066
Scheduling
955
Scheduling Posts
711
Centralized Management
707
Cons
Missing Features
335
Limited Features
300
Expensive
290
High Pricing
283
Social Media Limitations
277
Hootsuite features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.1
Social Measurement
Average: 8.6
8.0
Social Reporting
Average: 8.5
8.1
Brand Monitoring
Average: 8.8
Seller Details
Seller
Hootsuite
Company Website
Year Founded
2008
HQ Location
Vancouver, BC
Twitter
@hootsuite
7,031,703 Twitter followers
LinkedIn® Page
www.linkedin.com
1,713 employees on LinkedIn®
Sprout Social
(3,927)4.4 out of 5
4th Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:Starting at $199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 46% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprout Social is a social media management platform that allows users to schedule content, manage multiple accounts, and track performance across various social media platforms.
    • Reviewers like the user-friendly interface, the ability to schedule and manage content across multiple accounts, and the comprehensive insights and analytics provided by Sprout Social.
    • Reviewers mentioned issues with the platform's pricing, occasional difficulties with custom report building, and limitations in visual customization and integration with certain social media platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprout Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    905
    Post Scheduling
    513
    Analytics
    496
    Scheduling
    482
    Social Media Management
    447
    Cons
    Missing Features
    337
    Expensive
    206
    High Pricing
    174
    Improvement Needed
    159
    Linking Issues
    153
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprout Social features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Social Measurement
    Average: 8.6
    8.7
    Social Reporting
    Average: 8.5
    8.3
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprout Social
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    117,418 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,666 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 46% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprout Social is a social media management platform that allows users to schedule content, manage multiple accounts, and track performance across various social media platforms.
  • Reviewers like the user-friendly interface, the ability to schedule and manage content across multiple accounts, and the comprehensive insights and analytics provided by Sprout Social.
  • Reviewers mentioned issues with the platform's pricing, occasional difficulties with custom report building, and limitations in visual customization and integration with certain social media platforms.
Sprout Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
905
Post Scheduling
513
Analytics
496
Scheduling
482
Social Media Management
447
Cons
Missing Features
337
Expensive
206
High Pricing
174
Improvement Needed
159
Linking Issues
153
Sprout Social features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.6
Social Measurement
Average: 8.6
8.7
Social Reporting
Average: 8.5
8.3
Brand Monitoring
Average: 8.8
Seller Details
Seller
Sprout Social
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
117,418 Twitter followers
LinkedIn® Page
www.linkedin.com
1,666 employees on LinkedIn®

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Meltwater
(2,268)4.0 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As

    Users
    • Social Media Manager
    • Communications Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 42% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Meltwater is a software platform that provides media monitoring, media list creation, and media outreach services.
    • Reviewers like the excellent customer service, the intuitive platform, the comprehensive insights, and the ease of use that Meltwater offers.
    • Reviewers mentioned that the platform can be overwhelming at first, the search function could be improved, and the platform can sometimes be slow or go down.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Meltwater Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    212
    Helpful
    183
    Features
    142
    Customer Support
    128
    Analytics
    107
    Cons
    Improvement Needed
    76
    Technical Issues
    66
    Learning Curve
    63
    Missing Features
    56
    Complexity
    54
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Meltwater features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Social Measurement
    Average: 8.6
    8.0
    Social Reporting
    Average: 8.5
    8.2
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Meltwater
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Meltwater
    25,144 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,558 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meltwater, a pioneer of media intelligence, gives PR, communications and marketing professionals the information advantage they need to stay ahead and a single, integrated solution to be efficient. As

Users
  • Social Media Manager
  • Communications Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 42% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Meltwater is a software platform that provides media monitoring, media list creation, and media outreach services.
  • Reviewers like the excellent customer service, the intuitive platform, the comprehensive insights, and the ease of use that Meltwater offers.
  • Reviewers mentioned that the platform can be overwhelming at first, the search function could be improved, and the platform can sometimes be slow or go down.
Meltwater Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
212
Helpful
183
Features
142
Customer Support
128
Analytics
107
Cons
Improvement Needed
76
Technical Issues
66
Learning Curve
63
Missing Features
56
Complexity
54
Meltwater features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
8.1
Social Measurement
Average: 8.6
8.0
Social Reporting
Average: 8.5
8.2
Brand Monitoring
Average: 8.8
Seller Details
Seller
Meltwater
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Meltwater
25,144 Twitter followers
LinkedIn® Page
www.linkedin.com
2,558 employees on LinkedIn®
Agorapulse
(957)4.5 out of 5
6th Easiest To Use in Social Media Listening Tools software
View top Consulting Services for Agorapulse
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

    Users
    • Social Media Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 70% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Agorapulse is a social media management tool that allows users to monitor, respond, and schedule posts across multiple platforms.
    • Reviewers like the intuitive user interface, the ability to organize and group profiles, the queue feature, and the comprehensive analytics tools that help track growth and plan posts in advance.
    • Reviewers noted some limitations such as lack of customization options, lack of integration for links on Facebook and Instagram stories, absence of Pinterest reporting, and difficulty in the sign-in process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Agorapulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Post Scheduling
    30
    Social Media Management
    29
    Centralized Management
    21
    Multiple Accounts
    17
    Cons
    Limited Features
    12
    Social Media Limitations
    12
    Scheduling Issues
    10
    Linking Issues
    9
    High Pricing
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Agorapulse features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Social Measurement
    Average: 8.6
    8.6
    Social Reporting
    Average: 8.5
    8.5
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Agorapulse
    Year Founded
    2010
    HQ Location
    Paris
    Twitter
    @AgoraPulse
    13,231 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    212 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

Users
  • Social Media Manager
  • Owner
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 70% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Agorapulse is a social media management tool that allows users to monitor, respond, and schedule posts across multiple platforms.
  • Reviewers like the intuitive user interface, the ability to organize and group profiles, the queue feature, and the comprehensive analytics tools that help track growth and plan posts in advance.
  • Reviewers noted some limitations such as lack of customization options, lack of integration for links on Facebook and Instagram stories, absence of Pinterest reporting, and difficulty in the sign-in process.
Agorapulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Post Scheduling
30
Social Media Management
29
Centralized Management
21
Multiple Accounts
17
Cons
Limited Features
12
Social Media Limitations
12
Scheduling Issues
10
Linking Issues
9
High Pricing
8
Agorapulse features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.7
Social Measurement
Average: 8.6
8.6
Social Reporting
Average: 8.5
8.5
Brand Monitoring
Average: 8.8
Seller Details
Seller
Agorapulse
Year Founded
2010
HQ Location
Paris
Twitter
@AgoraPulse
13,231 Twitter followers
LinkedIn® Page
www.linkedin.com
212 employees on LinkedIn®
Read Agorapulse Reviews
Brand24
(297)4.6 out of 5
12th Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversat

    Users
    • Marketing Manager
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brand24 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Helpful
    29
    Social Listening
    29
    Mentions Tracking
    28
    Customer Support
    22
    Cons
    Improvement Needed
    9
    Expensive
    8
    Mentions Management
    8
    Missing Features
    8
    Insufficient Information
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brand24 features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Social Measurement
    Average: 8.6
    8.8
    Social Reporting
    Average: 8.5
    9.3
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brand24
    Company Website
    Year Founded
    2010
    HQ Location
    Wrocław, Poland
    Twitter
    @brand24
    23,874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversat

Users
  • Marketing Manager
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 27% Mid-Market
Brand24 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Helpful
29
Social Listening
29
Mentions Tracking
28
Customer Support
22
Cons
Improvement Needed
9
Expensive
8
Mentions Management
8
Missing Features
8
Insufficient Information
6
Brand24 features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.7
Social Measurement
Average: 8.6
8.8
Social Reporting
Average: 8.5
9.3
Brand Monitoring
Average: 8.8
Seller Details
Seller
Brand24
Company Website
Year Founded
2010
HQ Location
Wrocław, Poland
Twitter
@brand24
23,874 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Brandwatch Consumer Intelligence
(624)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from ove

    Users
    • Analyst
    • Consultant
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 36% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brandwatch Consumer Intelligence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Helpful
    22
    Insights
    20
    Analytics
    19
    Insights Value
    19
    Cons
    Data Limitations
    10
    Platform Limitations
    10
    Dashboard Issues
    9
    Inaccurate Sentiment Analysis
    9
    Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brandwatch Consumer Intelligence features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Social Measurement
    Average: 8.6
    8.2
    Social Reporting
    Average: 8.5
    8.7
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brandwatch
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,739 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from ove

Users
  • Analyst
  • Consultant
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 36% Enterprise
  • 33% Mid-Market
Brandwatch Consumer Intelligence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Helpful
22
Insights
20
Analytics
19
Insights Value
19
Cons
Data Limitations
10
Platform Limitations
10
Dashboard Issues
9
Inaccurate Sentiment Analysis
9
Learning Curve
9
Brandwatch Consumer Intelligence features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.5
Social Measurement
Average: 8.6
8.2
Social Reporting
Average: 8.5
8.7
Brand Monitoring
Average: 8.8
Seller Details
Seller
Brandwatch
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,739 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
Get a quote
Statusbrew
(390)4.8 out of 5
2nd Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Statusbrew is a Social Media Management platform that enables everyone to discover and engage with their audiences. Trusted by over thousands of users worldwide, Statusbrew bridges the gap between bus

    Users
    • Founder
    • Digital Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 69% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Statusbrew is a social media management tool that allows marketers to schedule posts, manage content, and retarget ads on various social platforms.
    • Reviewers frequently mention the ease of use, the ability to manage multiple social media accounts from one central location, and the robust analytics and reporting features as key benefits of Statusbrew.
    • Users experienced some difficulties with the interface being too simple and not always informative, the abundance of filter options being overwhelming, and the lack of a customizable calendar in non-enterprise versions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Statusbrew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    55
    Time-saving
    51
    Team Collaboration
    49
    Scheduling
    42
    Ease of Use
    40
    Cons
    Missing Features
    10
    Improvement Needed
    9
    Learning Curve
    8
    Lack of TikTok Integration
    5
    Social Media Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Statusbrew features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Social Measurement
    Average: 8.6
    9.8
    Social Reporting
    Average: 8.5
    9.9
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Statusbrew Inc.
    Year Founded
    2011
    HQ Location
    Wilmington, Delaware
    Twitter
    @statusbrew
    2,017,772 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Statusbrew is a Social Media Management platform that enables everyone to discover and engage with their audiences. Trusted by over thousands of users worldwide, Statusbrew bridges the gap between bus

Users
  • Founder
  • Digital Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 69% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Statusbrew is a social media management tool that allows marketers to schedule posts, manage content, and retarget ads on various social platforms.
  • Reviewers frequently mention the ease of use, the ability to manage multiple social media accounts from one central location, and the robust analytics and reporting features as key benefits of Statusbrew.
  • Users experienced some difficulties with the interface being too simple and not always informative, the abundance of filter options being overwhelming, and the lack of a customizable calendar in non-enterprise versions.
Statusbrew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
55
Time-saving
51
Team Collaboration
49
Scheduling
42
Ease of Use
40
Cons
Missing Features
10
Improvement Needed
9
Learning Curve
8
Lack of TikTok Integration
5
Social Media Limitations
5
Statusbrew features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.7
Social Measurement
Average: 8.6
9.8
Social Reporting
Average: 8.5
9.9
Brand Monitoring
Average: 8.8
Seller Details
Seller
Statusbrew Inc.
Year Founded
2011
HQ Location
Wilmington, Delaware
Twitter
@statusbrew
2,017,772 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
Read Statusbrew Reviews
YouScan
(217)4.8 out of 5
Optimized for quick response
11th Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:$299.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 47% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YouScan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    76
    Ease of Use
    73
    Customer Support
    65
    User Interface
    41
    Monitoring
    39
    Cons
    Learning Curve
    12
    Missing Features
    11
    Data Inaccuracy
    10
    Mentions Collection
    10
    Slow Performance
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YouScan features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Social Measurement
    Average: 8.6
    9.0
    Social Reporting
    Average: 8.5
    9.5
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YouScan
    Company Website
    Year Founded
    2010
    HQ Location
    Kyiv, Kyiv City
    Twitter
    @YouScan_io
    427 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marke

Users
No information available
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 47% Small-Business
  • 35% Mid-Market
YouScan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
76
Ease of Use
73
Customer Support
65
User Interface
41
Monitoring
39
Cons
Learning Curve
12
Missing Features
11
Data Inaccuracy
10
Mentions Collection
10
Slow Performance
10
YouScan features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.2
Social Measurement
Average: 8.6
9.0
Social Reporting
Average: 8.5
9.5
Brand Monitoring
Average: 8.8
Seller Details
Seller
YouScan
Company Website
Year Founded
2010
HQ Location
Kyiv, Kyiv City
Twitter
@YouScan_io
427 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
Brandwatch Social Media Management
(865)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 41% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brandwatch Social Media Management is a tool that helps to schedule reports and understand the performance of posts and other trending topics.
    • Users like the Total Engagement and Word Cloud features, the quick and helpful customer support, the convenience of having all social media platforms linked to one app, and the real-time updates on messages.
    • Reviewers mentioned that the tool doesn't share geographic data of the audience, lacks a spell check feature, can be glitchy, and can be overwhelming to onboard due to its many features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brandwatch Social Media Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Social Media Management
    32
    Helpful
    30
    Centralized Management
    29
    Customer Support
    28
    Cons
    Improvement Needed
    21
    Missing Features
    17
    Learning Curve
    14
    Lack of Features
    9
    Limited Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brandwatch Social Media Management features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    7.9
    Social Measurement
    Average: 8.6
    7.7
    Social Reporting
    Average: 8.5
    8.2
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brandwatch
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,739 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 41% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brandwatch Social Media Management is a tool that helps to schedule reports and understand the performance of posts and other trending topics.
  • Users like the Total Engagement and Word Cloud features, the quick and helpful customer support, the convenience of having all social media platforms linked to one app, and the real-time updates on messages.
  • Reviewers mentioned that the tool doesn't share geographic data of the audience, lacks a spell check feature, can be glitchy, and can be overwhelming to onboard due to its many features.
Brandwatch Social Media Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Social Media Management
32
Helpful
30
Centralized Management
29
Customer Support
28
Cons
Improvement Needed
21
Missing Features
17
Learning Curve
14
Lack of Features
9
Limited Features
9
Brandwatch Social Media Management features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
7.9
Social Measurement
Average: 8.6
7.7
Social Reporting
Average: 8.5
8.2
Brand Monitoring
Average: 8.8
Seller Details
Seller
Brandwatch
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,739 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
Get a quote
Reputation
(2,343)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Social Media Listening Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation is a platform that allows users to manage and track reviews and ratings across various properties.
    • Users frequently mention the ease of use, the ability to manage reviews across multiple platforms, and the helpful analytics provided by the platform.
    • Users reported issues with the platform's speed, the clarity of photos, and difficulties in navigating certain features and sections of the website.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    419
    Review Management
    306
    Helpful
    295
    Centralized Reviews
    248
    Reputation Management
    194
    Cons
    Review Management
    105
    Improvement Needed
    98
    Missing Features
    81
    Review Issues
    70
    Learning Curve
    56
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Social Measurement
    Average: 8.6
    9.0
    Social Reporting
    Average: 8.5
    8.7
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reputation
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    11,168 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    688 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation is a platform that allows users to manage and track reviews and ratings across various properties.
  • Users frequently mention the ease of use, the ability to manage reviews across multiple platforms, and the helpful analytics provided by the platform.
  • Users reported issues with the platform's speed, the clarity of photos, and difficulties in navigating certain features and sections of the website.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
419
Review Management
306
Helpful
295
Centralized Reviews
248
Reputation Management
194
Cons
Review Management
105
Improvement Needed
98
Missing Features
81
Review Issues
70
Learning Curve
56
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.9
Social Measurement
Average: 8.6
9.0
Social Reporting
Average: 8.5
8.7
Brand Monitoring
Average: 8.8
Seller Details
Seller
Reputation
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
11,168 Twitter followers
LinkedIn® Page
www.linkedin.com
688 employees on LinkedIn®
Get a quote
Critical Mention
(215)4.3 out of 5
9th Easiest To Use in Social Media Listening Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into act

    Users
    • Account Executive
    • Assistant Account Executive
    Industries
    • Public Relations and Communications
    • Marketing and Advertising
    Market Segment
    • 48% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Critical Mention Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Ease of Sharing
    1
    Ease of Use
    1
    Report Creation
    1
    Reporting
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Critical Mention features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    Social Measurement
    Average: 8.6
    8.1
    Social Reporting
    Average: 8.5
    9.0
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Critical Mention - an Onclusive company
    Year Founded
    2002
    HQ Location
    New York, NY
    Twitter
    @criticalmention
    3,970 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into act

Users
  • Account Executive
  • Assistant Account Executive
Industries
  • Public Relations and Communications
  • Marketing and Advertising
Market Segment
  • 48% Small-Business
  • 28% Mid-Market
Critical Mention Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Ease of Sharing
1
Ease of Use
1
Report Creation
1
Reporting
1
Cons
This product has not yet received any negative sentiments.
Critical Mention features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.1
Social Measurement
Average: 8.6
8.1
Social Reporting
Average: 8.5
9.0
Brand Monitoring
Average: 8.8
Seller Details
Seller
Critical Mention - an Onclusive company
Year Founded
2002
HQ Location
New York, NY
Twitter
@criticalmention
3,970 Twitter followers
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
Read Critical Mention Reviews
Emplifi Social Marketing Cloud
(235)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start w

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Food & Beverages
    Market Segment
    • 41% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Emplifi Social Marketing Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Analytics
    23
    Social Media Management
    20
    Features
    14
    Customer Support
    13
    Cons
    Missing Features
    13
    Improvement Needed
    9
    Technical Issues
    9
    Feature Limitations
    8
    Learning Curve
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emplifi Social Marketing Cloud features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Social Measurement
    Average: 8.6
    8.6
    Social Reporting
    Average: 8.5
    8.3
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    613 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s Social Marketing Cloud allows brands to relate, communicate, build and adapt to the dynamic world of social media. Intuitive, all In One, friendly platform Teams quickly onboard and start w

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Food & Beverages
Market Segment
  • 41% Mid-Market
  • 30% Small-Business
Emplifi Social Marketing Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Analytics
23
Social Media Management
20
Features
14
Customer Support
13
Cons
Missing Features
13
Improvement Needed
9
Technical Issues
9
Feature Limitations
8
Learning Curve
7
Emplifi Social Marketing Cloud features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.8
Social Measurement
Average: 8.6
8.6
Social Reporting
Average: 8.5
8.3
Brand Monitoring
Average: 8.8
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
613 employees on LinkedIn®
Read Emplifi Social Marketing Cloud Reviews
BuzzSumo
(103)4.5 out of 5
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2013 and loved by marketers worldwide ever since, BuzzSumo is the all-in-one content marketing tool that gives you the content research and performance insights you need, fast. From Faceb

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 61% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BuzzSumo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Content Creation
    1
    Content Management
    1
    Convenience
    1
    Customization
    1
    Cons
    Cost Issue
    1
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BuzzSumo features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Social Measurement
    Average: 8.6
    8.3
    Social Reporting
    Average: 8.5
    8.9
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cision
    Year Founded
    1867
    HQ Location
    Chicago, IL
    Twitter
    @Cision
    49,744 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,860 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2013 and loved by marketers worldwide ever since, BuzzSumo is the all-in-one content marketing tool that gives you the content research and performance insights you need, fast. From Faceb

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 61% Small-Business
  • 36% Mid-Market
BuzzSumo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Content Creation
1
Content Management
1
Convenience
1
Customization
1
Cons
Cost Issue
1
Pricing Issues
1
BuzzSumo features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.6
Social Measurement
Average: 8.6
8.3
Social Reporting
Average: 8.5
8.9
Brand Monitoring
Average: 8.8
Seller Details
Seller
Cision
Year Founded
1867
HQ Location
Chicago, IL
Twitter
@Cision
49,744 Twitter followers
LinkedIn® Page
www.linkedin.com
3,860 employees on LinkedIn®
Read BuzzSumo Reviews
Sendible
(886)4.5 out of 5
8th Easiest To Use in Social Media Listening Tools software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks togethe

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sendible is a social media management tool that allows users to schedule posts across multiple platforms and manage multiple accounts.
    • Reviewers frequently mention the ease of use, the ability to schedule posts to multiple platforms simultaneously, and the responsive customer support as key benefits of Sendible.
    • Users mentioned limitations such as the inability to drag posts around on any view, the lack of a hashtag finder tool, and restrictions on the number of profiles that can be connected with the minimum plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sendible Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Post Scheduling
    18
    Scheduling
    14
    Multi-platform Posting
    13
    Social Media Management
    13
    Cons
    Missing Features
    8
    Limited Features
    7
    Expensive
    5
    Lack of Features
    5
    Scheduling Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sendible features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Social Measurement
    Average: 8.6
    8.7
    Social Reporting
    Average: 8.5
    8.7
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sendible
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @Sendible
    13,981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
    Phone
    +1 646-569-9029
Product Description
How are these determined?Information
This description is provided by the seller.

Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks togethe

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sendible is a social media management tool that allows users to schedule posts across multiple platforms and manage multiple accounts.
  • Reviewers frequently mention the ease of use, the ability to schedule posts to multiple platforms simultaneously, and the responsive customer support as key benefits of Sendible.
  • Users mentioned limitations such as the inability to drag posts around on any view, the lack of a hashtag finder tool, and restrictions on the number of profiles that can be connected with the minimum plan.
Sendible Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Post Scheduling
18
Scheduling
14
Multi-platform Posting
13
Social Media Management
13
Cons
Missing Features
8
Limited Features
7
Expensive
5
Lack of Features
5
Scheduling Issues
4
Sendible features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.5
Social Measurement
Average: 8.6
8.7
Social Reporting
Average: 8.5
8.7
Brand Monitoring
Average: 8.8
Seller Details
Seller
Sendible
Year Founded
2009
HQ Location
London
Twitter
@Sendible
13,981 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Phone
+1 646-569-9029
Read Sendible Reviews
Sprinklr Insights
(104)4.3 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Insights Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    22
    Helpful
    18
    Trend Analysis
    16
    Analytics
    15
    Social Listening
    15
    Cons
    Learning Curve
    13
    Improvement Needed
    7
    Data Inaccuracy
    6
    Not Intuitive
    6
    Steep Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Insights features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Social Measurement
    Average: 8.6
    8.7
    Social Reporting
    Average: 8.5
    8.5
    Brand Monitoring
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,701 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,476 employees on LinkedIn®
    Ownership
    NYSE: CXM
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 26% Mid-Market
Sprinklr Insights Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
22
Helpful
18
Trend Analysis
16
Analytics
15
Social Listening
15
Cons
Learning Curve
13
Improvement Needed
7
Data Inaccuracy
6
Not Intuitive
6
Steep Learning Curve
6
Sprinklr Insights features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
Social Measurement
Average: 8.6
8.7
Social Reporting
Average: 8.5
8.5
Brand Monitoring
Average: 8.8
Seller Details
Seller
Sprinklr
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,701 Twitter followers
LinkedIn® Page
www.linkedin.com
4,476 employees on LinkedIn®
Ownership
NYSE: CXM
Read Sprinklr Insights Reviews
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