Best E-commerce Fraud Protection Software

SS
Researched and written by Subhransu Sahu

E-commerce fraud protection software helps e-commerce businesses detect high-risk transactions and analyze risk factors to prevent and reduce fraudulent online behavior. Fraud protection software reduces e-commerce businesses’ exposure to fraudulent product orders and payments by applying algorithm-based analysis to assess the potential risk of each transaction. E-commerce businesses are particularly susceptible to fraud attempts when transactions are placed on unsecured websites or mobile devices.

E-commerce fraud protection software analyzes information from many sources before recommending approval or rejection of transactions. The software identifies anomalies and prevents potential chargebacks and lost revenue.

E-commerce fraud protection software integrates with e-commerce platforms, shopping cart software, and web security software.

To qualify for inclusion in the E-commerce Fraud Protection category, a product must:

Provide algorithms to monitor for possible fraudulent or high-risk online activity
Define rules to identify and analyze suspicious e-commerce purchasing behavior
Include workflows to review, approve, or decline high-risk e-commerce transactions
Comply with regulations to prevent online fraud and protect sensitive information
Deliver reports and insights on reviewed transactions, chargebacks, and false declines

Best E-commerce Fraud Protection Software At A Glance

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Most Niche:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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239 Listings in E-commerce Fraud Protection Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate t

    Users
    • Risk Investigator
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 57% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mastercard Identity Review 360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Accuracy
    11
    Fraud Detection
    9
    Identity Verification
    8
    Detailed Information
    7
    Cons
    Inaccuracy
    5
    Search Functionality
    5
    Information Overload
    3
    Lack of Clarity
    3
    Learning Difficulty
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mastercard Identity Review 360 features and usability ratings that predict user satisfaction
    9.1
    ID Analytics
    Average: 8.9
    9.5
    Transaction Scoring
    Average: 9.0
    9.3
    Intelligence Reporting
    Average: 9.0
    9.1
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1966
    HQ Location
    Purchase, NY
    Twitter
    @Mastercard
    484,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41,462 employees on LinkedIn®
    Ownership
    NYSE - New York Stock Exchange
Product Description
How are these determined?Information
This description is provided by the seller.

Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate t

Users
  • Risk Investigator
Industries
  • Financial Services
  • Retail
Market Segment
  • 57% Mid-Market
  • 30% Enterprise
Mastercard Identity Review 360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Accuracy
11
Fraud Detection
9
Identity Verification
8
Detailed Information
7
Cons
Inaccuracy
5
Search Functionality
5
Information Overload
3
Lack of Clarity
3
Learning Difficulty
2
Mastercard Identity Review 360 features and usability ratings that predict user satisfaction
9.1
ID Analytics
Average: 8.9
9.5
Transaction Scoring
Average: 9.0
9.3
Intelligence Reporting
Average: 9.0
9.1
Quality of Support
Average: 9.2
Seller Details
Year Founded
1966
HQ Location
Purchase, NY
Twitter
@Mastercard
484,542 Twitter followers
LinkedIn® Page
www.linkedin.com
41,462 employees on LinkedIn®
Ownership
NYSE - New York Stock Exchange
(447)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in E-commerce Fraud Protection software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sift is the AI-powered fraud platform delivering identity trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per

    Users
    • Risk Investigator
    • Fraud Analyst
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 56% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sift is a fraud detection tool that uses machine learning and real-time data to identify and prevent fraudulent activity.
    • Reviewers appreciate Sift's ability to provide detailed insights into transactions, its ease of use, and its robust features that aid in fraud detection and risk management.
    • Users reported occasional inaccuracies in risk scores, a need for manual double-checking, and a lack of clarity in some data presentations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Fraud Prevention
    97
    Data Analysis
    71
    Fraud Detection
    57
    Detection Efficiency
    49
    Cons
    Inaccuracy
    41
    Insufficient Information
    31
    Lack of Clarity
    21
    Complexity
    18
    Insufficient Data
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sift features and usability ratings that predict user satisfaction
    8.8
    ID Analytics
    Average: 8.9
    9.0
    Transaction Scoring
    Average: 9.0
    8.9
    Intelligence Reporting
    Average: 9.0
    8.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GetSift
    9,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    335 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sift is the AI-powered fraud platform delivering identity trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per

Users
  • Risk Investigator
  • Fraud Analyst
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 56% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sift is a fraud detection tool that uses machine learning and real-time data to identify and prevent fraudulent activity.
  • Reviewers appreciate Sift's ability to provide detailed insights into transactions, its ease of use, and its robust features that aid in fraud detection and risk management.
  • Users reported occasional inaccuracies in risk scores, a need for manual double-checking, and a lack of clarity in some data presentations.
Sift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Fraud Prevention
97
Data Analysis
71
Fraud Detection
57
Detection Efficiency
49
Cons
Inaccuracy
41
Insufficient Information
31
Lack of Clarity
21
Complexity
18
Insufficient Data
17
Sift features and usability ratings that predict user satisfaction
8.8
ID Analytics
Average: 8.9
9.0
Transaction Scoring
Average: 9.0
8.9
Intelligence Reporting
Average: 9.0
8.9
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GetSift
9,630 Twitter followers
LinkedIn® Page
www.linkedin.com
335 employees on LinkedIn®

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(316)4.6 out of 5
Optimized for quick response
5th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request.

    Users
    • Ecommerce Manager
    • General Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 50% Small-Business
    • 46% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Signifyd is a fraud protection and chargeback management system that uses machine learning algorithms to detect and prevent fraudulent transactions in e-commerce platforms.
    • Users frequently mention the ease of use, the system's ability to reduce stress by identifying potentially fraudulent orders, and the confidence it provides in accepting orders that were previously deemed risky.
    • Users mentioned that the initial setup can be complex, especially for beginners, and that the customer support response times can vary, which can be frustrating when immediate assistance is needed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Signifyd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    24
    Ease of Use
    19
    Fraud Detection
    16
    Fraud Protection
    14
    Efficiency
    13
    Cons
    Lack of Clarity
    5
    Limited Features
    4
    Order Rejections
    4
    Expensive
    3
    False Positives
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Signifyd features and usability ratings that predict user satisfaction
    8.9
    ID Analytics
    Average: 8.9
    9.1
    Transaction Scoring
    Average: 9.0
    9.0
    Intelligence Reporting
    Average: 9.0
    9.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Signifyd
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, California
    Twitter
    @signifyd
    1,865 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    500 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request.

Users
  • Ecommerce Manager
  • General Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 50% Small-Business
  • 46% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Signifyd is a fraud protection and chargeback management system that uses machine learning algorithms to detect and prevent fraudulent transactions in e-commerce platforms.
  • Users frequently mention the ease of use, the system's ability to reduce stress by identifying potentially fraudulent orders, and the confidence it provides in accepting orders that were previously deemed risky.
  • Users mentioned that the initial setup can be complex, especially for beginners, and that the customer support response times can vary, which can be frustrating when immediate assistance is needed.
Signifyd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
24
Ease of Use
19
Fraud Detection
16
Fraud Protection
14
Efficiency
13
Cons
Lack of Clarity
5
Limited Features
4
Order Rejections
4
Expensive
3
False Positives
3
Signifyd features and usability ratings that predict user satisfaction
8.9
ID Analytics
Average: 8.9
9.1
Transaction Scoring
Average: 9.0
9.0
Intelligence Reporting
Average: 9.0
9.0
Quality of Support
Average: 9.2
Seller Details
Seller
Signifyd
Company Website
Year Founded
2011
HQ Location
San Jose, California
Twitter
@signifyd
1,865 Twitter followers
LinkedIn® Page
www.linkedin.com
500 employees on LinkedIn®
(201)4.7 out of 5
10th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world a

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClearSale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    15
    Protection
    10
    Customer Support
    8
    Fraud Protection
    8
    Detection Efficiency
    7
    Cons
    Inefficient Process
    5
    Poor Customer Support
    5
    Time Inefficiency
    5
    Email Issues
    4
    Slow Processing
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClearSale features and usability ratings that predict user satisfaction
    9.0
    ID Analytics
    Average: 8.9
    9.0
    Transaction Scoring
    Average: 9.0
    9.0
    Intelligence Reporting
    Average: 9.0
    9.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClearSale
    Year Founded
    2001
    HQ Location
    Barueri, São Paulo, Brazil
    Twitter
    @clearsale
    1,058 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,208 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world a

Users
  • CEO
  • Owner
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
ClearSale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
15
Protection
10
Customer Support
8
Fraud Protection
8
Detection Efficiency
7
Cons
Inefficient Process
5
Poor Customer Support
5
Time Inefficiency
5
Email Issues
4
Slow Processing
4
ClearSale features and usability ratings that predict user satisfaction
9.0
ID Analytics
Average: 8.9
9.0
Transaction Scoring
Average: 9.0
9.0
Intelligence Reporting
Average: 9.0
9.0
Quality of Support
Average: 9.2
Seller Details
Seller
ClearSale
Year Founded
2001
HQ Location
Barueri, São Paulo, Brazil
Twitter
@clearsale
1,058 Twitter followers
LinkedIn® Page
www.linkedin.com
2,208 employees on LinkedIn®
(184)4.7 out of 5
Optimized for quick response
1st Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At NoFraud, we know that preventing fraud isn’t just about avoiding losses but elevating customer experiences. NoFraud is an eCommerce fraud prevention and checkout solution that protects businesses

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 71% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NoFraud is a fraud detection tool used by ecommerce businesses to identify and prevent fraudulent orders.
    • Reviewers appreciate NoFraud's ability to automate the order checking process, its intuitive dashboard, and its effectiveness in detecting fraudulent orders, which allows them to focus on other tasks and provides peace of mind.
    • Reviewers mentioned issues with the user experience when searching for manually submitted chargebacks, the time it takes for the review process to exceed shipping hold times, and the occasional decline of valid orders.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NoFraud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    31
    Ease of Use
    20
    Efficiency
    17
    Ease of Setup
    16
    Fraud Protection
    16
    Cons
    False Positives
    7
    Fraud Management
    6
    Lack of Clarity
    5
    Verification Issues
    5
    Expensive
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NoFraud features and usability ratings that predict user satisfaction
    9.2
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 9.0
    9.1
    Intelligence Reporting
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NoFraud
    Company Website
    Year Founded
    2014
    HQ Location
    New York, US
    Twitter
    @NoFraudOnline
    150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At NoFraud, we know that preventing fraud isn’t just about avoiding losses but elevating customer experiences. NoFraud is an eCommerce fraud prevention and checkout solution that protects businesses

Users
  • CEO
  • Owner
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 71% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NoFraud is a fraud detection tool used by ecommerce businesses to identify and prevent fraudulent orders.
  • Reviewers appreciate NoFraud's ability to automate the order checking process, its intuitive dashboard, and its effectiveness in detecting fraudulent orders, which allows them to focus on other tasks and provides peace of mind.
  • Reviewers mentioned issues with the user experience when searching for manually submitted chargebacks, the time it takes for the review process to exceed shipping hold times, and the occasional decline of valid orders.
NoFraud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
31
Ease of Use
20
Efficiency
17
Ease of Setup
16
Fraud Protection
16
Cons
False Positives
7
Fraud Management
6
Lack of Clarity
5
Verification Issues
5
Expensive
4
NoFraud features and usability ratings that predict user satisfaction
9.2
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 9.0
9.1
Intelligence Reporting
Average: 9.0
9.5
Quality of Support
Average: 9.2
Seller Details
Seller
NoFraud
Company Website
Year Founded
2014
HQ Location
New York, US
Twitter
@NoFraudOnline
150 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
(316)4.6 out of 5
Optimized for quick response
9th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Starting at €599.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SEON is transforming how top-tier fraud and risk teams combat fraud. Our fraud and AML platform empowers businesses to detect and prevent potential threats before they happen. An API-first approach le

    Users
    • Fraud Analyst
    • Fraud Manager
    Industries
    • Gambling & Casinos
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SEON. Fraud Fighters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    16
    Features
    13
    Fraud Prevention
    12
    Rule Customization
    12
    Cons
    Data Inaccuracy
    6
    Access Limitations
    5
    False Positives
    4
    Limited Access
    4
    Slow Performance
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SEON. Fraud Fighters features and usability ratings that predict user satisfaction
    9.0
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 9.0
    8.9
    Intelligence Reporting
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Austin, Texas, United States
    Twitter
    @seon_tech
    1,875 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    270 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SEON is transforming how top-tier fraud and risk teams combat fraud. Our fraud and AML platform empowers businesses to detect and prevent potential threats before they happen. An API-first approach le

Users
  • Fraud Analyst
  • Fraud Manager
Industries
  • Gambling & Casinos
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 36% Small-Business
SEON. Fraud Fighters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
16
Features
13
Fraud Prevention
12
Rule Customization
12
Cons
Data Inaccuracy
6
Access Limitations
5
False Positives
4
Limited Access
4
Slow Performance
4
SEON. Fraud Fighters features and usability ratings that predict user satisfaction
9.0
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 9.0
8.9
Intelligence Reporting
Average: 9.0
9.5
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2017
HQ Location
Austin, Texas, United States
Twitter
@seon_tech
1,875 Twitter followers
LinkedIn® Page
www.linkedin.com
270 employees on LinkedIn®
(100)4.6 out of 5
4th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers

    Users
    No information available
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fingerprint Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Easy Integrations
    30
    Accuracy
    29
    Fraud Prevention
    27
    Fraud Detection
    22
    Cons
    Expensive
    22
    Inaccuracy
    12
    Inflexible Pricing
    8
    Limited Features
    7
    False Positives
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fingerprint features and usability ratings that predict user satisfaction
    8.8
    ID Analytics
    Average: 8.9
    8.1
    Transaction Scoring
    Average: 9.0
    8.7
    Intelligence Reporting
    Average: 9.0
    9.4
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2019
    HQ Location
    Chicago, US
    Twitter
    @FingerprintJS
    581 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers

Users
No information available
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 41% Mid-Market
Fingerprint Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Easy Integrations
30
Accuracy
29
Fraud Prevention
27
Fraud Detection
22
Cons
Expensive
22
Inaccuracy
12
Inflexible Pricing
8
Limited Features
7
False Positives
5
Fingerprint features and usability ratings that predict user satisfaction
8.8
ID Analytics
Average: 8.9
8.1
Transaction Scoring
Average: 9.0
8.7
Intelligence Reporting
Average: 9.0
9.4
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2019
HQ Location
Chicago, US
Twitter
@FingerprintJS
581 Twitter followers
LinkedIn® Page
www.linkedin.com
145 employees on LinkedIn®
(113)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kount is trust and safety technology. Businesses pick the solutions that are relevant to their unique challenges, and we help them grow with confidence — no matter the industry. We use data-driven

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kount Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    12
    Customer Support
    8
    Ease of Use
    6
    Fraud Protection
    6
    Data Analysis
    5
    Cons
    Lack of Clarity
    4
    Not User-Friendly
    3
    Complex Usability
    2
    Inaccuracy
    2
    Inconvenience
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kount features and usability ratings that predict user satisfaction
    9.2
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 9.0
    9.2
    Intelligence Reporting
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Boise, ID
    Twitter
    @KountInc
    2,458 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    228 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kount is trust and safety technology. Businesses pick the solutions that are relevant to their unique challenges, and we help them grow with confidence — no matter the industry. We use data-driven

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
Kount Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
12
Customer Support
8
Ease of Use
6
Fraud Protection
6
Data Analysis
5
Cons
Lack of Clarity
4
Not User-Friendly
3
Complex Usability
2
Inaccuracy
2
Inconvenience
2
Kount features and usability ratings that predict user satisfaction
9.2
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 9.0
9.2
Intelligence Reporting
Average: 9.0
9.5
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2007
HQ Location
Boise, ID
Twitter
@KountInc
2,458 Twitter followers
LinkedIn® Page
www.linkedin.com
228 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Token of Trust® Consumer Reputation Reports are the easiest way for consumers to prove their identity to businesses and others. Businesses can use Token of Trust’s Identity Platform to screen cons

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 71% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Token of Trust Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Reliability
    11
    Verification Efficiency
    8
    Customer Support
    7
    Fraud Detection
    7
    Cons
    Improvement Needed
    2
    Limited Access
    2
    Verification Issues
    2
    Complex Interface
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Token of Trust features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    9.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Minneapolis, US
    Twitter
    @tokenoftrust
    137 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Token of Trust® Consumer Reputation Reports are the easiest way for consumers to prove their identity to businesses and others. Businesses can use Token of Trust’s Identity Platform to screen cons

Users
No information available
Industries
  • Retail
Market Segment
  • 71% Small-Business
  • 6% Mid-Market
Token of Trust Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Reliability
11
Verification Efficiency
8
Customer Support
7
Fraud Detection
7
Cons
Improvement Needed
2
Limited Access
2
Verification Issues
2
Complex Interface
1
Expensive
1
Token of Trust features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
9.9
Quality of Support
Average: 9.2
Seller Details
Year Founded
2015
HQ Location
Minneapolis, US
Twitter
@tokenoftrust
137 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(214)4.5 out of 5
Optimized for quick response
15th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guarant

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 50% Mid-Market
    • 32% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Riskified features and usability ratings that predict user satisfaction
    8.5
    ID Analytics
    Average: 8.9
    8.6
    Transaction Scoring
    Average: 9.0
    8.5
    Intelligence Reporting
    Average: 9.0
    9.2
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Riskified
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    Twitter
    @Riskified
    1,837 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    713 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guarant

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 50% Mid-Market
  • 32% Small-Business
Riskified features and usability ratings that predict user satisfaction
8.5
ID Analytics
Average: 8.9
8.6
Transaction Scoring
Average: 9.0
8.5
Intelligence Reporting
Average: 9.0
9.2
Quality of Support
Average: 9.2
Seller Details
Seller
Riskified
Company Website
Year Founded
2013
HQ Location
New York, NY
Twitter
@Riskified
1,837 Twitter followers
LinkedIn® Page
www.linkedin.com
713 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TransUnion’s IDVision with iovation fraud and identity suite of solutions unite both consumer and device identities to detect threats across markets while ensuring friction-right user experiences. IDV

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 54% Mid-Market
    • 43% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TruValidate features and usability ratings that predict user satisfaction
    8.7
    ID Analytics
    Average: 8.9
    8.6
    Transaction Scoring
    Average: 9.0
    8.8
    Intelligence Reporting
    Average: 9.0
    9.2
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Chicago, Illinois
    Twitter
    @TransUnion
    30,625 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16,093 employees on LinkedIn®
    Ownership
    NYSE:TRU
    Total Revenue (USD mm)
    $2,656
Product Description
How are these determined?Information
This description is provided by the seller.

TransUnion’s IDVision with iovation fraud and identity suite of solutions unite both consumer and device identities to detect threats across markets while ensuring friction-right user experiences. IDV

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 54% Mid-Market
  • 43% Small-Business
TruValidate features and usability ratings that predict user satisfaction
8.7
ID Analytics
Average: 8.9
8.6
Transaction Scoring
Average: 9.0
8.8
Intelligence Reporting
Average: 9.0
9.2
Quality of Support
Average: 9.2
Seller Details
HQ Location
Chicago, Illinois
Twitter
@TransUnion
30,625 Twitter followers
LinkedIn® Page
www.linkedin.com
16,093 employees on LinkedIn®
Ownership
NYSE:TRU
Total Revenue (USD mm)
$2,656
(45)4.4 out of 5
8th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 91% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chargeflow is a software that manages disputes on websites, automates submission of evidence for responding to disputes and chargebacks, and provides real-time alerts for potential chargebacks.
    • Reviewers like the ease of use, the quick and efficient dispute management, the real-time alerting system, and the high level of automation that Chargeflow offers, which saves them time and improves their efficiency.
    • Reviewers noted that the customer service can be scattered, the user interface navigation can be difficult, and the software could use some organizational improvements, and they also mentioned that it is a bit expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chargeflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Ease of Use
    13
    Dispute Resolution
    11
    Service Quality
    10
    Time Saving
    10
    Cons
    Payment Issues
    7
    Expensive
    4
    Integration Issues
    3
    Verification Issues
    3
    Inaccuracy
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chargeflow features and usability ratings that predict user satisfaction
    9.2
    ID Analytics
    Average: 8.9
    9.1
    Transaction Scoring
    Average: 9.0
    9.2
    Intelligence Reporting
    Average: 9.0
    8.8
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @chargeflowhq
    1,120 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

Users
No information available
Industries
  • Retail
Market Segment
  • 91% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chargeflow is a software that manages disputes on websites, automates submission of evidence for responding to disputes and chargebacks, and provides real-time alerts for potential chargebacks.
  • Reviewers like the ease of use, the quick and efficient dispute management, the real-time alerting system, and the high level of automation that Chargeflow offers, which saves them time and improves their efficiency.
  • Reviewers noted that the customer service can be scattered, the user interface navigation can be difficult, and the software could use some organizational improvements, and they also mentioned that it is a bit expensive.
Chargeflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
13
Dispute Resolution
11
Service Quality
10
Time Saving
10
Cons
Payment Issues
7
Expensive
4
Integration Issues
3
Verification Issues
3
Inaccuracy
2
Chargeflow features and usability ratings that predict user satisfaction
9.2
ID Analytics
Average: 8.9
9.1
Transaction Scoring
Average: 9.0
9.2
Intelligence Reporting
Average: 9.0
8.8
Quality of Support
Average: 9.2
Seller Details
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@chargeflowhq
1,120 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(100)4.6 out of 5
Optimized for quick response
11th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Travel Rule, Transaction Monitoring and Fraud Prevention solutions, you can orchestra

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 56% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sumsub is a verification solution that integrates with existing systems to streamline verification processes and maintain compliance and security.
    • Reviewers appreciate the platform's user-friendly interface, efficient verification, seamless integration, responsive customer support, and frequent updates and new features.
    • Reviewers noted occasional delays in the verification process during peak times, system glitches, slow customer support response, and a steep learning curve for advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sumsub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Customer Support
    21
    User Interface
    18
    Features
    16
    Verification Efficiency
    15
    Cons
    Verification Issues
    16
    False Positives
    7
    Poor Customer Support
    7
    Access Limitations
    5
    Data Inaccuracy
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sumsub features and usability ratings that predict user satisfaction
    9.5
    ID Analytics
    Average: 8.9
    9.2
    Transaction Scoring
    Average: 9.0
    9.5
    Intelligence Reporting
    Average: 9.0
    8.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sumsub
    Company Website
    Year Founded
    2015
    HQ Location
    London
    Twitter
    @Sumsubcom
    5,642 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    773 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Travel Rule, Transaction Monitoring and Fraud Prevention solutions, you can orchestra

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 56% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sumsub is a verification solution that integrates with existing systems to streamline verification processes and maintain compliance and security.
  • Reviewers appreciate the platform's user-friendly interface, efficient verification, seamless integration, responsive customer support, and frequent updates and new features.
  • Reviewers noted occasional delays in the verification process during peak times, system glitches, slow customer support response, and a steep learning curve for advanced features.
Sumsub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Customer Support
21
User Interface
18
Features
16
Verification Efficiency
15
Cons
Verification Issues
16
False Positives
7
Poor Customer Support
7
Access Limitations
5
Data Inaccuracy
5
Sumsub features and usability ratings that predict user satisfaction
9.5
ID Analytics
Average: 8.9
9.2
Transaction Scoring
Average: 9.0
9.5
Intelligence Reporting
Average: 9.0
8.9
Quality of Support
Average: 9.2
Seller Details
Seller
Sumsub
Company Website
Year Founded
2015
HQ Location
London
Twitter
@Sumsubcom
5,642 Twitter followers
LinkedIn® Page
www.linkedin.com
773 employees on LinkedIn®
(43)5.0 out of 5
3rd Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Challenged by rising fraud risks, complex compliance requirements, or costly, fragmented tools? ComplyCube’s all-in-one AI-powered platform streamlines Identity Verification (IDV), Fraud Prevention, A

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 58% Small-Business
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ComplyCube is a platform that provides services for automating due diligence, onboarding processes, AML screening, UBO verification, and risk scoring.
    • Reviewers frequently mention the ease of integration of ComplyCube's API and SDKs into their workflow, the user-friendly interface, the efficient AML screening and document verification processes, and the consistently helpful and responsive support team.
    • Reviewers noted occasional challenges with advanced features that require some time to fully explore, and a desire for more customization options and enhanced flexibility in OpenAPI specifications.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ComplyCube Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Compliance
    15
    Customer Support
    14
    Fraud Prevention
    14
    KYC Process
    14
    Cons
    Poor Customization
    2
    Complexity
    1
    Complex UI Design
    1
    Delays in Process
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ComplyCube features and usability ratings that predict user satisfaction
    10.0
    ID Analytics
    Average: 8.9
    10.0
    Transaction Scoring
    Average: 9.0
    10.0
    Intelligence Reporting
    Average: 9.0
    10.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    London, England
    Twitter
    @ComplyCube
    3,539 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Challenged by rising fraud risks, complex compliance requirements, or costly, fragmented tools? ComplyCube’s all-in-one AI-powered platform streamlines Identity Verification (IDV), Fraud Prevention, A

Users
No information available
Industries
  • Financial Services
Market Segment
  • 58% Small-Business
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ComplyCube is a platform that provides services for automating due diligence, onboarding processes, AML screening, UBO verification, and risk scoring.
  • Reviewers frequently mention the ease of integration of ComplyCube's API and SDKs into their workflow, the user-friendly interface, the efficient AML screening and document verification processes, and the consistently helpful and responsive support team.
  • Reviewers noted occasional challenges with advanced features that require some time to fully explore, and a desire for more customization options and enhanced flexibility in OpenAPI specifications.
ComplyCube Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Compliance
15
Customer Support
14
Fraud Prevention
14
KYC Process
14
Cons
Poor Customization
2
Complexity
1
Complex UI Design
1
Delays in Process
1
Limited Customization
1
ComplyCube features and usability ratings that predict user satisfaction
10.0
ID Analytics
Average: 8.9
10.0
Transaction Scoring
Average: 9.0
10.0
Intelligence Reporting
Average: 9.0
10.0
Quality of Support
Average: 9.2
Seller Details
HQ Location
London, England
Twitter
@ComplyCube
3,539 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stripe Radar is a fraud prevention solution that uses machine learning to reduce fraud and approve more legitimate transactions globally—all with zero code required. Radar for Fraud Teams helps you fi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stripe Radar features and usability ratings that predict user satisfaction
    9.0
    ID Analytics
    Average: 8.9
    9.0
    Transaction Scoring
    Average: 9.0
    8.9
    Intelligence Reporting
    Average: 9.0
    9.2
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stripe
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @stripe
    251,709 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,384 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stripe Radar is a fraud prevention solution that uses machine learning to reduce fraud and approve more legitimate transactions globally—all with zero code required. Radar for Fraud Teams helps you fi

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
  • 6% Mid-Market
Stripe Radar features and usability ratings that predict user satisfaction
9.0
ID Analytics
Average: 8.9
9.0
Transaction Scoring
Average: 9.0
8.9
Intelligence Reporting
Average: 9.0
9.2
Quality of Support
Average: 9.2
Seller Details
Seller
Stripe
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@stripe
251,709 Twitter followers
LinkedIn® Page
www.linkedin.com
11,384 employees on LinkedIn®

Learn More About E-commerce Fraud Protection Software

What is Fraud Protection Software?

Fraud protection software is used to prevent e-commerce fraud. In general, e-commerce fraud is the unauthorized use of any information that results in an electronic business transaction. Online transactions have now become increasingly common, with more and more scammers coming to e-commerce sites to complete fraudulent purchases. This includes using someone else's personal information such as credit card and debit card numbers to make purchases. Scammers can obtain other people’s personal information in a variety of ways that including phishing for login credentials, data hacks, or other security breaches. If a person notices that a fraudulent purchase occurred with their personal financial information and that they were charged, they generally look to get a refund. E-commerce sites are liable for all refunds in online transactions. This leads to major losses for e-commerce businesses as they continually refund customers for purchases they did not even make. Additionally, it is important for e-commerce sites to prevent fraudulent transactions to ensure a smooth shopping experience for customers and to increase the overall security and reputation of their website.

Using fraud protection software, e-commerce businesses are able to reduce the risk of these fraudulent transactions and help prevent financial losses as well as damage to their credibility. When users deploy fraud protection software, each transaction is reviewed by the software vendor with the goal to evaluate if the transactions are legitimate. Fraud protection software is either delivered as an on-premise platform or as a cloud-based software as a service (SaaS) product that runs security clearances over the web.

Key Benefits of Fraud Protection Software

  • Improve the customer’s shopping experience by ensuring the security of their personal financial information
  • Prevent financial losses by not having to refund customers due to fraudulent transactions
  • Save time by avoiding the need to authorize that transactions were fraudulent

Why Use Fraud Protection Software?

At its core, fraud protection software is a tool used to enhance the credibility and security of an online marketplace. For companies that run online marketplaces, it’s paramount that customers receive a high level of security to feel safe while they are making online purchases. Frequent instances of fraudulent charges not only costs the business money, but it can also ruin their brand and reputation. This has the potential to drive customers away and hurt a business’s revenue in the long run. Fraud protection software helps prevent scammers from making fraudulent purchases through countless security features. A secure online marketplace ensures a smooth experience for both online marketplace owners as well as online shoppers.

Refunded chargebacks — When a fraudulent purchase is made and the customer expects a refund, the process is known as a chargeback. Users must remember that in fraudulent online transactions where a physical card is not present, the vendor is 100% responsible for refunding the customer. Since there are countless transactions per day, chargebacks occasionally occur and cost e-commerce businesses a good deal of money. However with fraud protection software, not only does the user reduce the risk of fraudulent purchases, but even when one is made, most fraud protection software vendors reimburse the business in full, including additional costs such as shipping and fees.

Increase customer loyalty — Customers want to know that their personal financial information is secure every time they are making an online purchase. If the online business is dealing with numerous fraud review issues, it may damage the brand reputation and steer customers away.

Comply with global standards — Payment Services Directive 2 (PSD2 )is a new European regulation for electronic payment services. It was introduced to make online payments more secure in Europe. Fraud protection software automatically complies with PSD2 regulatory thresholds so e-commerce businesses do not have to spend time manually shifting their processes to meet these security standards.

Who Uses Fraud Protection Software?

E-commerce websites — Fraud protection software is mainly used by e-commerce vendors. Fraud protection software is used across a variety of industries that establish online marketplaces, from electronics and cosmetics to clothing and retail. Through established security protocols, fraud protection software makes sure that online marketplaces are secure for both buyers and online marketplace owners.

Travel industry — Fraud occurs semi-frequently in the travel industry and has cost airlines countless dollars in the past few years. Scammers either book travel with fake or stolen credit cards, or demand ticket cancellations to acquire flight credits. Fraud protection software protects travel and airline websites through transaction monitoring and user profiling.

Kinds of Fraud Protection Software

Software as a service (SaaS) fraud protection — The most common way that fraud protection software is sold is in a SaaS format. In this model, a customer signs up for a fraud protection service and agrees to pay a monthly fee, usually based on the number of transactions taking place each month. Once the customer pays for this service, the software vendor generally runs the software in the background on the online marketplace and checks each purchase that is made. The software is invisible to the customer. This allows businesses to scale their fraud protection services, depending on the number of monthly transactions. On the flip side, SaaS offerings require a monthly fee which is a recurring cost for small businesses.

On-premise fraud protection — On-premise fraud protection software is an offering in which users install the software onto their own hardware and manage the fraud protection software themselves. Security support employees then run the fraud protection software by installing and monitoring it to ensure that each purchase is being reviewed for signs of fraudulent activity. On-premise software is usually a one-time purchase and allows users to essentially own the software rather than pay a recurring monthly fee. On the flip side, users who purchase on-premise fraud protection software must manage the software themselves and troubleshoot any issues on their own.

Fraud Protection Software Features

Geolocation — Geolocation features allow fraud protection software to detect the location of the purchase. If a purchase appears to be coming from a different geographical region than where the purchaser is usually present, fraud protection software triggers extra security measures to ensure the purchase is valid.

Device recognition — Fraud protection software is able to detect if a purchase is being made from a device that is not normally used. If a user generally logs in on their desktop but is now making a purchase from a random phone, then fraud protection software runs through additional security measures to ensure the purchase is legitimate.

Proxy piercing — Scammers occasionally trick websites into thinking that they are in a different geographical location by using a proxy to disguise their IP address. Proxy piercing features allow for the accurate detection of the user’s true location and pinpoint if it is a fraudulent purchase.

Address verification — Address verification features allow fraud protection software users to detect if a billing address is different than the usual shipping address that is used. This is generally another red flag since this may indicate that a fraudulent charge is occurring.

Machine learning — Machine learning features allow fraud protection software to continually gather insights on red flags that indicate a purchase is likely to be fraudulent. As the software gathers more and more data, the more accurate it is in determining if a purchase is fraudulent.

BlacklistsBlacklists allow fraud prevention software to aggregate data from a list of fraudulent users and put those users on a blacklist. Fraud protection software generally gathers this data from a cross-merchant blacklist, which allows them to update these lists in real time and detect fraudulent purchases at a higher rate.

Other features of e-commerce fraud protection software: Bot Mitigation, ID Analytics, Intelligence Reporting, and Real-Time Reporting.